India Broadband Forum

ajai5777

I have been a broadband customer since april 21.The plan for which i had applied was 500C+.But i got 500C and all the portals shown it as provisioned from that date and i got bsnl mails that saying i have exceeded 1,5 gb limit etc..i used 500C to test my monthly usages.After 2 months i found that i am exceeding 2gb every month.( i can't control it!!).In may i used 2.1gb and this month 2.4gb.So i decided to change my plan to 500C+.So i submitted an application

After i week thats today i got a call from bsnl saying that you are trying to update your plan from 500C+ to 500C+!!!!!!!!!!!!!!!!!!!!!!!

i felt like crying and laughing at the same time.then i said to them that all portals shown 500C and even bsnl mails were there saying that i hav exceeded 1.5 gb limit and asked them to confirm that which plan is active in my number.

After 10 min they called again n said that they hav verified it and my plan is 500C+ also previous bills are made using that plan.The portals are showing the error.They told me to follow 500C+ plan.

Actually i was lucky because i thought i have exeeded 1.5 gb limit in both months and expected a huge bill.But as of now 400 mb was wasted in may and i can use some mbs in this month also.

meetdilip

Happy that you are saved from the burden of plan change. It is more complicated.

An useful reference

Precautions during BSNL Broadband Plan Change

oshhh

very lucky to get away with that

deepmohan

bsnl spared you.