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Broadband disconnection

This is a discussion on Broadband disconnection within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Friends i went to the exchange and that bsnl guy told me my home 125 plan had been effective from ...

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Old 07-06-09, 04:37 PM   #21
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Friends i went to the exchange and that bsnl guy told me my home 125 plan had been effective from 1st of july itself...but i could not see any change in the my orders neither in my usage no change remains itself in my home 500..when will it be provisioned ..or please do comment on this
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Old 07-06-09, 04:40 PM   #22
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Friends i went to the exchange and that bsnl guy told me my home 125 plan had been effective from 1st of july itself...but i could not see any change in the my orders neither in my usage no change remains itself in my home 500..when will it be provisioned ..or please do comment on this
Please post the screen shot/status of your " My orders " page.
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Old 07-06-09, 05:45 PM   #23
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I do not think that there is any procedure that allows temporary suspension of Broadband - landline: yes, broadband: I haven't heard of it.

The safe custody of telephone was a facility of yesteryears. In those days, it was difficult to get a telephone connection - there was years of waiting list. Naturally people did not want to surrender a connection. Hence this scheme existed.

For BB, I have not read of any such scheme. If you surrender the BB connection, it implies disconnection. It implies that when you return home during vacation, it will be a fresh connection and you will be charged connection/setup charges again. Also, you may not get the connection on day 1. And by the time BSNL activates the connection, you may have lost a good 15-20 days before connection is restored.

If you are going out of state for studies, then I am assuming that the place where you live is your parent's house. You could keep minimal broadband alive for them and teach them on how to use it for emails, etc. so that they could stay in touch with you.

You can switch to Home-125 or Home -250 connection to keep the connection alive.
Actually, considering that its fairly easy to get a BB connection these days, with a choice of service providers and plans, would it be advisable to just surrender this particular connection and get a prepaid data card when required for each annual visit?

I don't really know enough about how easy/difficult it is to get a prepaid card, hence my question.
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Old 07-06-09, 06:06 PM   #24
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Order Type New
Plan Name Home 500
Order Status Provisioned


its what it is showing now



he told me its effective but i want to know something any difference between effective and provisioned
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Old 07-06-09, 06:39 PM   #25
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Order Type New
Plan Name Home 500
Order Status Provisioned


its what it is showing now



he told me its effective but i want to know something any difference between effective and provisioned
Please check the effective date under " My orders ". It seems plan is not changed. Against Home 125, there should be provisioned. In your case, it is against the Home 500 plan.
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Old 07-06-09, 07:41 PM   #26
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there is neither effective nor provision. not even home 125 is shown here


Order Type New
Plan Name Home 500
Order Status Provisioned


its what it is showing now
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Old 07-06-09, 07:45 PM   #27
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please see my todays usage from my attachment file
Attached Images
File Type: jpg 333.JPG (123.0 KB, 6 views)
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Old 07-06-09, 07:59 PM   #28
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Your NU is still active. Please blacken your personal details and post the " My orders " page.
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Old 07-06-09, 10:04 PM   #29
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My orders page shows the below only nothing else



Order Type New
Plan Name Home 500
Order Status Provisioned
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Old 07-06-09, 10:06 PM   #30
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My orders page shows the below only nothing else



Order Type New
Plan Name Home 500
Order Status Provisioned
Your plan change is yet to be scheduled. Talk to the Senior Divisional Engineer (SDE) and seek help.
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Old 07-07-09, 08:17 AM   #31
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suppose if iam still in home 500 plan then how MBs i ve to used till yesterday ..is it around 500Mb...i need to finish this right before they change the plan
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Old 07-07-09, 01:16 PM   #32
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You will get 1/30 x 2.5 GB x No. of days till your plan is changed. NU will be free. After plan change, you will not get full 150 MB. It will be according to the broken period.
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Old 07-08-09, 05:36 PM   #33
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plan have not changed yet...these bsnl guys need their customers to do the job...so as to say poor customer care
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Old 07-08-09, 05:41 PM   #34
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Is it " open " or " Future Date ". If not please check with the exchange where you gave the application. Once they pass it, it will appear as open.
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