India Broadband Forum

Dhanjal

I am also facing the same problem, my internet connection gets disconnected every now and then. It was working fine till last month. My Modem is UT300R2U, what is the problem people? How do i configure it? The Speed has also reduced a lot, i get under 700Kbps nowadays.

itsmemad

my problem also starts wen i use utorrent at night.... its happenin since beginnin... i thot bsnl guys triked it to slow down utorrent speeds... but after readin somewhere whitestar's comment... i hv chngd ADSL2+ to G.DMT... chkd my snr... it changd from 9up 10dn to 14up 36dn... my downstream speed was around 300 kbps earlier on speedtest.net.... now its 2100 kbps.... cant wait 4 clock to tick 2 am... wanna c if the prob is solved... n ofcourse torrent speed too... which was around 100 kbps till yzterday....

itsmemad

it hasn't solved my disconnection prob...it still disconnects atleast 2-3 times evry hr...though thrz slight increase in speed...not as much as i xpected...now my torrents d/l around 120-150...d/l manager downloads file at 250-300.... dont understand wot 2100 downstream means on speedtest.net...

niksad8

looking at you previous post with the ipconfig dump you are using a bridged connection(you are dialing up a connection), with this you cannot connect to router config screen. To connect to router you need to use the nat mode, or PPPoE(always on connection). if you want that mode just tell bsnl you want always on connection they will change the connection type for u.

whitestar_999

who told you this?i am using bridge mode & can connect to modem/router configuration page fine.this does not depend on which mode you use.

itsmemad

just an update on this thread... my disconnection problem has been solved... thanx to whitestar... just lowered my upload limit of utorrent from 50 to 20... d/l speed is stable now... yzterday it recorded 2.2 GB(d/l) durin free hours... which is quite gud from my usual 1.5 gbs earlier...

smoothvibes

if it was due to dammaged wire then why it was giving problems during high bandwidth usage only...

m not satisfied with this... anyone here who can discuss the logic behind this problem

obair2

My internet was working fine till two days back when the modem started restarting. I searched through many forums and found out that in most cases, the prob was with the wiring or with the modem. So i traced my telephone line and guess what. It had a number of turns and twists among the other cables like the power cable, tv tuner cable, tatasky digicom box power cable etc. When I removed the internet cable from that bunch of cables , the modem started working fine without restarting. You could say that the power supply wires have an effect on the telephone line and hence you should keep it away from it. I learned it somewhere in my academic books that a current carrying conductor has a magnetic field around it.

So i would suggest all of you having the same problem to trace the line and keep it away from other power cables. If its not near power cables inside the house then it might be outside the house and make sure you see that the wire isnt damaged.

Please give a feedback.

just4kix

Good suggestion, obair2. Repo points to you.

Rameshjeee

I have my telephone wire & the tatasky cable (which connects the digicomp & the antenna) together.....Should I seperate it.....

obair2

Nah, since that cable just brings the signal from the reciever ( dish ) to the digicomp box , it wouldnt effect the line connection. Just keep it away from the power cables. In most cases , phone lines are mostly effected by power lines outside the house than inside.

There are other reasons too like
1. The modem might be faulty.
2. There could be a problem from the ISP.
3. Improper configuration of the modem. (I read in some forums that the upload speed and download speed can be set in the modem configuration page i.e 192.168.1.1 )

By the way Mr.Ramesh. You could try one thing. If the modem is restarting frequently then seperate the two cables and see the result. Keep the splitter and other phone lines away from power cables.

And if you dont have disconnections then seperate them and let me know if you have any effect on the speed. (If it is easy to seperate the cables).

And if you think you messed up with the modem settings then Restore the default settings ( you will have to enter the username and password again for the Point-to-Point Protocol Over Ethernet i.e PPPoE connection ).

wecaz

Hi,
I am also facing problem of too frequent disconnection in my dataone 500C+ connection. Disconnection occurs sometimes in 2 min, sometimes 10 min. I am not able to have a constant connection more than 30 min. Sometimes after disconnection I get the message 'datone failed' (dataone is the name of the connection which I dial). Most of the times my PC remains hanged, waiting to be rebooted.
And yes the strange thing is, mostly this disconnection occurs when I start any application which uses high bandwidth. Leaving my PC hanged. Speedtest results shows nice speed. My modem type is Siemens C2110.

essbebe

1.Advanced Windows Care personal or Pro(beta)( name changed recently ) from iobit.com
Download program and run all menus. use the memory optimizer( under tools)
2.ccleaner from filehippo.com. keep your computer free of temp files/cache etc. ( lot of other programs /applications free in same site. )
Both safe programs. I use them regularly for more than a year.
Use both at your "OWN RISK".

superprash2003

are you connecting via USB?? It probably is full of virus etc.. Do a virus scan.. go to 192.168.1.1 and under status ensure that SNR is above 10.. if so, its mostly because of virus etc..

niksad8

WTF whats the use of this its not going to solve his problem!!!
Man u are having a classic SRN problem, when i got bsnl first, i had th same problem, if i browse or check mail no problem, once i bring out the heavy guns(torrents) the links starts failing. I called the bsnl lines men ask ed them to check the line when they checked it they said it had a problem, so they switched my line for me(rewired it through another phone line), now i dont have that problem anymore. Its certainly a SNR problem. When i used to have this problem i used to keep a close eye on snr, my snr was like 7-9 onces i start downloading the snr will drop to 5 then CRACK the line goes dead, then i have to wait for the line to reconnect. Me too the line will drop like every 5,10,30 mins once torrents are on every 10 secs.

manojjonam10

I am also using the same plan.I am also experiencing the same problem.The problem stays for a few days and leaves. I don't know whom to complain about this problem.

niksad8

hey to the person above me, well it seems that the problem could be faulty wiring somewhere along the wire to bsnl exchange. I mean i had a similar problem with my connection when i first got it i had a snr problem(frequent disconnection) then after a few days it fixed itself. then after a few days it started again. Remember if your cabling is faulty in a BSNL exchange or pole things like rain, storms, wind may increase the noise on your line therefore degrade the quality of signal. Best option is to make bsnl check whole line all the way to exchange they will be reluctant or else ask them to rewire your connection here they will simply take a dead or unused line and connect your line to it. thats what they did for mine. If u complain to a lines man its no use they wont bother, complain and get some higher officer to come check your connection, ask your friends if they have any contacts or know someone high in bsnl, I luckily had befriended an officer in the main exchange who had given me the number of some officier in my area, he came saw my problem and got the lines men to rewire me up. GOOD LUCK.

wecaz

Thanks to essbebe and niksad8. I will try both of the solutions, going to check SNR first and let you ppl informed.

Life is tough with BSNL. Exchange is only 500 meter away from my place. I thought I was lucky

essbebe

@wecaz

By niksad8 Try his suggestion first, and if all ok fine. Else ask him advice again.
Ignore all below :
Solve this problem without internet connection.
by @superprash2003 The program suggested, has antivirus/antispy/reg cleaner /start up manager, junk cleaner/memory cleaner etc.

wecaz

Hi all,
I will check all this soon.
superprash, How does it matter whether I connect to the modem by usb or lan interface? I am using AVG Antivirus professional 8 with internet security. It is updated and the scan is ok.