Thread: Frequent disconnection

hi pepl i hav same problem for 6-7 month ....my net get disconnected after 2-3 min or after downloading 18-20mb at 230kbps speed.......
i hav change my modem (my modem utstarcom wa3002ga) with my cousin's modem which is different from this.... i put extra lan card... change my lan wire..change wire of telephone connection..........plzzz help me yaar

1. please avoid sms language.
2. do you have any parallel phones in your house?
3. please post the SNR values for your modem.

Downstream Upstream
SNR Margin (dB): 33.3 29.3
Attenuation (dB): 3.0 0.0
Output Power (dBm): 10.9 0.0
Attainable Rate (Kbps): 13120 876
Rate (Kbps): 2044 507
MSGc (number of bytes in overhead channel message): 64 37
B (number of bytes in Mux Data Frame): 14 26
M (number of Mux Data Frames in FEC Data Frame): 1 2
T (Mux Data Frames over sync bytes): 4 1
R (number of check bytes in FEC Data Frame): 16 10
S (ratio of FEC over PMD Data Frame length): 0.2309 3.2821
L (number of bits in PMD Data Frame): 1074 156
D (interleaver depth): 128 8
Delay (msec): 7 6

Super Frames: 34810 33006
Super Frame Errors: 0 0
RS Words: 9746982 683438
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 2710443 170246
Data Cells: 923037 37050
Bit Errors: 0 0

Total ES: 0 0
Total SES: 0 0
Total UAS: 17 0




no i don't have

your SNR seems good , does the DSL light go off when you get disconnected?

@mohitmania

Downstream Data Rate 2048000
Upstream Data Rate 512000

Check mode selected . GDMT if selected connection may become stable.
Uncheck adsl2 + disable Annex M. bitswap enabled.
see settings in DSL page of modem.
Mention modem model and make.
Do you have IPTV connection ?

@ndosnajh

my modem utstarcom wa3002ga

confirm modem router model make. A careless typing error.
Could be G1 or G4.
If G4 under management or maitenance disable Client_tr069.
feedback.

Sorry my modem is utstarcom wa3002g4
here is my mode selection screenshoot...(plz make correction)
Client_tr069 is disable
DSL light dose not go off

uncheck Annex M and SRA
save reboot wait for two minutes.
recheck Statistics/ adsl
report only snr attn line speed actual mod selected.

Ref: add to book marks if found useful.
http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)
http://www.indiabroadband.net/bsnl-b...reference.html (Sl2-141 portforwarding quick reference.)

Para two :

SNR Margin (dB): 33.3 29.3
Attenuation (dB): 3.0 0.0

( *attenuation upstream 0 db. and 3 db extremely good !!
Are you very near the Exchange ? or optical fiber cable laid ? )

yes i m near to my local exchange
no optical fiber cable becouse i live in village


Downstream Upstream
SNR Margin (dB): 33.4 30.2
Attenuation (dB): 3.0 0.0

Ok.
What is the present condition of your Internet
connection ?
Problem solved or not ?

Check any Phone connected only AFTER ADSL splitter.
Even if No phone is reqd , still connect it.

sorry problem is not solve

all phone are connected after splitter

to check my splitter i remove the splitter and directly put wire into modem....no use

PROBLEM]

yes i m near to my local exchange
no optical fiber cable because i live in village
Downstream Upstream
SNR Margin (dB): 33.4 30.2
Attenuation (dB): 3.0 0.0

when replying use [ quote ] uncheck Annex M and SRA
save reboot wait for two minutes.[ / quote] without space will appear as

[uncheck Annex M and SRA
save reboot wait for two minutes.

now give your reply as . "Done same disconnection every two minutes."

Cryptic replies ,
does not give any information, whether any
suggestion/modification given by members
have been tried or not.
If you summarise the problem other members can
also give solutions.

Para two :
(1)How is the power supply in your village ?
Stable ?
(2) are you using any UPS ?

(3) Apart from Antivirus program how many other
programs/applications you have at start up ?

Originally Posted by essbebe

uncheck Annex M and SRA
save reboot wait for two minutes.

Done, same disconnection every two minutes

Originally Posted by essbebe

PROBLEM]
Para two :
(1)How is the power supply in your village ?
Stable ?
(2) are you using any UPS ?

(3) Apart from Antivirus program how many other
programs/applications you have at start up ?

(1)power supply is stable
(2)i m using ups
(3)see screenshoot

see my desktop.
Even the wallpaper added just now.
other wise blank.
see the taskbar. icons
Applications ; screenshot saver.
wireless connection
netgear router connection status
Avira Av
volume control
Windows Firewall disabled.
no hidden short cuts.

Attachment 5162

Check your desktop and taskbar
Delete as many as you can .

Originally Posted by essbebe

Check your desktop and taskbar
Delete as many as you can .

this problem of frequent disconnection is exist even then when i install a fresh copy of windows....even then no additional program is install

1.What is the present OS?
2.Mention the present AV and anti malware/spyware in use ?
3.Which browser you use ?

4.Post ipconfig /all data.

Originally Posted by essbebe

1.What is the present OS?
2.Mention the present AV and anti malware/spyware in use ?
3.Which browser you use ?

(1)now i m using windows vista ultimate i think 32bit
(2)av=bitdefender total security built in anti malware/spyware
(3) Mozilla Firefox

Originally Posted by essbebe

4.Post ipconfig /all data.

plzz see screenshoot

Originally Posted by naddy_mb

HELL..!!
that suckin problem is back....!!
guyz sorry 2 say that my initial problem is back..dunnno hw it worked for a day..the same problem is back..another thing to inform is that my modem(ut300r2u) is gettin heated up very quickly..is that a problem..?
i m gettin mad out here..plzz suggest some ideas to solve it....!!plzz..

i think there is disturbence in ur line

@papup1993
welcome to indiabroadband.net
Please mention naddy_mb 's Post No.

Post No 201 to 218

@ndosanjh
Start /Network/LAN
properties
Network settings
Disable Uncheck IPV6
Apply Save.
Feedback:
Post ipconfig /all data

Originally Posted by essbebe

Feedback:
Post ipconfig /all data

ipconfig /all

Start Network LAN or wireless LAN
properties
New page opens
Network settings.
Uncheck IPV6
apply Save.
Post screen shot of this page.

Originally Posted by essbebe

Start Network LAN or wireless LAN
properties
New page opens
Network settings.
Uncheck IPV6
apply Save.
Post screen shot of this page.

here it is but no use

1.Uncheck last two entries in the network settings page.

In Tcp/IP settings .
2. select Obtain IP address automatically.
3.enter DNs 208.67.220 and 208.67.222.222
4. Apply Save.

.5.
Try "always On" connection , instead of "Bridged"

Post again ipconfig /all data.

Originally Posted by essbebe

1.Uncheck last two entries in the network settings page.
Post again ipconfig /all data.

done here is ipconfig /all screen shot

step 5 skipped.
go to "Always On " mode
edit the page Ipconfig /all
only valid entries needed.
You can copy/paste. Mine edited.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\xxxxx>ipconfig /all

Windows IP Configuration

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG511v2 54 Mbps Wireless PC
Card
Physical Address. . . . . . . . . : xxxxxxxxxxxxxxxxxx
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2 ( * needed Not 169.xx.xx.xx)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
Lease Obtained. . . . . . . . . . : Tuesday, August 11, 2009 07:03:54
Lease Expires . . . . . . . . . . : Wednesday, August 12, 2009 06:31:19

C:\Documents and Settings\xxxxx>

6. confirm connected to Internet or not.