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Frequent disconnection

This is a discussion on Frequent disconnection within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i am a bsnl 500 plan broadband user.my problem is frequent disconnection.it mostly occurs when high bandwidth is used for ...

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Old 06-17-08, 10:45 PM   #1
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Angry Frequent Disconnection Plzz Help...!!
i am a bsnl 500 plan broadband user.my problem is frequent disconnection.it mostly occurs when high bandwidth is used for eg. while watching youtube videos..or loading large size web pages.etc..i hav complained this to the bsnl office but they r still verifying..dunno wat 2 do..ny1 who had the similar xperience or can giv a reason plz b kind enough 2 reply...
thnx in advnce....!
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Old 06-18-08, 06:44 AM   #2
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strange..only when high bandwidth is used?? not during other times??not during casual browsing?
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Old 06-18-08, 02:54 PM   #3
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strange..but true....!!
no problem while using orkut,,or checking mails n all..!!!!
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Old 06-18-08, 03:06 PM   #4
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also wen i chckd my dwnload speed in dataone site..it shows a max of 838Kbps..is it the avg value..or is it low...?
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Old 06-18-08, 04:37 PM   #5
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in your modem status/overview tab etc. look for values SNR & Line Attn.SNR values must be above 10 & usually there values are ~15(upstream/remote) & ~29(downstream/local).more values of SNR the better.similarly Line Attn values are usually ~15(upstream/remote) & ~28(downstream/local).lesser Line Attn values the better.
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Old 06-18-08, 06:17 PM   #6
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i cnt get the page when ip adrress 192.168.1.1 is typed...an error message is shown in opera..n blnk page is shown in mozilla..!!!!
can u plzz post in detail how to check the modem status....
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Old 06-18-08, 06:59 PM   #7
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go to the command prompt and type ipconfig and post screenshot of the output here..
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Old 06-19-08, 12:19 AM   #8
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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\shaeen>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.15.10
Subnet Mask . . . . . . . . . . . : 255.255.0.0
IP Address. . . . . . . . . . . . : fe80::2e0:20ff:fe7c:74e%4
Default Gateway . . . . . . . . . :

PPP adapter dataone:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 59.93.2.152
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 59.93.2.152

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :

Tunnel adapter 6to4 Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 2002:3b5d:298::3b5d:298
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::5efe:169.254.15.10%2
Default Gateway . . . . . . . . . :

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::5efe:59.93.2.152%2
Default Gateway . . . . . . . . . :
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Old 06-19-08, 12:39 AM   #9
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ohhh sorryy...i found the problem..!
the problem was with the connetion wire (RJ45)....!!
the wire got damaged due to heat...was lucky enough to spot that..!!
n thnx dude..4 ur reply..
thnx nce again..!!
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Old 06-19-08, 12:51 AM   #10
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i hav another problem dude..i cant open the page the router settings page..when the ip adrress 192.168.1.1 is typed..!!
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Old 06-19-08, 06:48 AM   #11
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go to control panel->Network connections->right click on Local Area Connection 2 and click on properties. then go to tcp/ip properties . then enter ip address manually as 192.168.1.10 .. enter gateway as 192.168.1.1 .. then close all windows.. now you should be able to access 192.168.1.1
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Old 06-19-08, 09:15 PM   #12
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thnx dude..it worked...!!
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Old 06-19-08, 10:31 PM   #13
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hey i m posting my modem status..can u plzz tell wether itz ok..

Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 31.0 31.8
Attenuation (dB): 29.5 12.7
Output Power (dBm): 11.8 10.8
Attainable Rate (Kbps): 14468 64900
Rate (Kbps): 2047 255
MSGc (number of bytes in overhead channel message): 60 10
B (number of bytes in Mux Data Frame): 63 7
M (number of Mux Data Frames in FEC Data Frame): 1 1
T (Mux Data Frames over sync bytes): 1 4
R (number of check bytes in FEC Data Frame): 0 0
S (ratio of FEC over PMD Data Frame length): 0.9846 0.9697
L (number of bits in PMD Data Frame): 520 66
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 22781 24605
Super Frame Errors: 0 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 1785190 0
Data Cells: 40180 0
Bit Errors: 0 0

Total ES: 0 0
Total SES: 0 0
Total UAS: 25 0
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Old 06-20-08, 01:35 AM   #14
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it's OK.just for some added info your line mode is ADSL2+ but BSNL provided modems are set with G.dmt but if it is working fine then no problem.if in future some problem occur try changing mode to G.dmt
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Old 06-20-08, 02:10 AM   #15
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HELL..!!
that suckin problem is back....!!
guyz sorry 2 say that my initial problem is back..dunnno hw it worked for a day..the same problem is back..another thing to inform is that my modem(ut300r2u) is gettin heated up very quickly..is that a problem..?
i m gettin mad out here..plzz suggest some ideas to solve it....!!plzz..
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Old 06-20-08, 02:22 AM   #16
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try switching to open DNS servers which are

primary DNS: 208.67.220.220
Secondary DNS: 208.67.222.222


And for the heating issue all BSNL modems get heated up very quickly so its normal there is only one thing you can do you can put your modem in the freezer so it will run cooool
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Old 06-20-08, 07:11 AM   #17
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are you connected via LAN or USB?
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Old 06-20-08, 04:37 PM   #18
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connected via lan..!!
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Old 06-20-08, 05:03 PM   #19
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well that could be a modem problem.. im not sure though.. could you try this out on another pc?
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Old 07-27-08, 04:10 PM   #20
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same problem here but i on Rs.750 ul
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