India Broadband Forum

chayananda · 06-28-09, 12:55 AM

Guys I have a Big Story before I tell You what my prob is

I got an internet connection last year , from BSNL. I have WA3002G4 USTARCOM MODEM. I opted for Unlimited plan. Later I had stopped using it as i had some work in some place. Phone and Internet got disconnected. Before the disconnection My internet speed was Very Good Awesome ...had no problem with that. After getting reconnection I opted 250 plan for 1 month . Then i changed to Unlimited again ...♫♫TADA♫♫ ..THE PROBLEM started

...I visited BSNL Office more than MY BATHROOM

I convinced them more than what I did to my girlfriend ! Finally Got a reconnection from BSNL !!!

unbelievable. Now my broadband gets disconnected very frequently 8-10 times a day

. Its due to low SNR margin I get around 6.1 to 10.0 as lowest 17-20 as highest. Today ! worst day at BSNL office

...I took my modem to BSNL head office..The Staff took the modem and in couple of minutes she said the modem was GONE ! I was like what-the-

? I came home, took a break connected it back and It worked

but some dumb guy had pressed reset so I called the call center and configured everything I even lodged a complain , this is the second complaint BACK-TO-BACK So I know that neither BSNL office people nor Call center people can help me.
So please Guys I beg you Please Help me...How can i increase my SNR margin ? It gets disconnected And please tell me , what are the etails I'm supposed to give to rectify this problem..Please help...

mickey · 06-28-09, 01:00 AM

Quote:

Originally Posted by chayananda

.I visited BSNL Office more than MY BATHROOM

I convinced them more than what I did to my girlfriend ! The Staff took the modem and in couple of minutes she said the modem was GONE ! I was like what-the-

? I came home, took a break connected it back and It worked

but some dumb guy had pressed reset so I called the call center and configured everything I even lodged a complain , this is the second complaint BACK-TO-BACK ..

hahah short but interesting... to increase SNR margin.

wait for others using the service to reply..

essbebe · 06-28-09, 01:08 AM

Quote:

I have WA3002G4 USTARCOM MODEM

1.
Check:
Phone junction ==== ADSL splitter LINe Port Rj11
Phone port ====>>> all phones extensions /
Modem=== rj11 to modem.
Check cables for intermittent contact/corrosion/blackening/oxidization etc.
new RJ11 cables ( short) with connectors recommended.

2
In modem settings select Mod as GDMT
Uncheck adsl2 +
http://i19.tinypic.com/6kqygzt.jpg

3
In computer:
Start Network LAn or wireless LAN
Properties
TCP/IP
properties
Use open DNS 208.67.220.220 and 208.67.222.222

4. Check SNR attn data again
Stitistics .Adsl page.

REF:h t t p://www.chennai.bsnl.co.in/BBS/WA3002G4.htm

06-28-09, 12:55 AM	#1
chayananda Junior Member Join Date: Jun 2009 Age: 18 Posts: 1 Rep Power: 0	Very Low SNR What to do ? Guys I have a Big Story before I tell You what my prob is I got an internet connection last year , from BSNL. I have WA3002G4 USTARCOM MODEM. I opted for Unlimited plan. Later I had stopped using it as i had some work in some place. Phone and Internet got disconnected. Before the disconnection My internet speed was Very Good Awesome ...had no problem with that. After getting reconnection I opted 250 plan for 1 month . Then i changed to Unlimited again ...♫♫TADA♫♫ ..THE PROBLEM started...I visited BSNL Office more than MY BATHROOM I convinced them more than what I did to my girlfriend ! Finally Got a reconnection from BSNL !!! unbelievable. Now my broadband gets disconnected very frequently 8-10 times a day. Its due to low SNR margin I get around 6.1 to 10.0 as lowest 17-20 as highest. Today ! worst day at BSNL office...I took my modem to BSNL head office..The Staff took the modem and in couple of minutes she said the modem was GONE ! I was like what-the-? I came home, took a break connected it back and It worked but some dumb guy had pressed reset so I called the call center and configured everything I even lodged a complain , this is the second complaint BACK-TO-BACK So I know that neither BSNL office people nor Call center people can help me. So please Guys I beg you Please Help me...How can i increase my SNR margin ? It gets disconnected And please tell me , what are the etails I'm supposed to give to rectify this problem..Please help...

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India Broadband Forum

Very Low SNR What to do ?

Very Low SNR What to do ?