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i m really in great trouble beacuse of frquent disconnection

This is a discussion on i m really in great trouble beacuse of frquent disconnection within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hi.. i am using bsnl UL750 i had reliance first but i switched ovr to bsnl but now i have ...

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Old 06-28-09, 03:38 PM   #1
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Default i m really in great trouble beacuse of frquent disconnection

hi..
i am using bsnl UL750
i had reliance first but i switched ovr to bsnl
but now i have the same modem(ZXDSL831II)my problem is that when ever i connect to internet after sometime all the 4 bulbls become stop blinking and then the whole modem restarts...but the pc does not ask to restart coz it is connected...tht means jus the modem keeps resetting itslef bt i stay connected from the pc....how can isolve this problem..
pls help.

and please tell me in a easy way because i am new to all this
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Old 06-28-09, 03:48 PM   #2
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There could be many reasons why its happening, just make sure the power adapter is working good, you can test it by taking it to any electrical shop and test the voltage output.

Now you can try and reset the modem. After resert just reconfigure it and if there is any mis-configuration it will be resolved and works fine.

If you want the details of reset and configuration please update & will post the procedure for it.
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Old 06-28-09, 04:48 PM   #3
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yes pls...
gimme the configuration...
and i guess the adaptor is really working good.thr is no problem with it.
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Old 06-28-09, 06:55 PM   #4
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Quote:
i have the same modem(ZXDSL831II
Did you change VPI/VCI to 0 and 35 for Bsnl connection ?
Quote:
and please tell me in a easy way because i am new to all this
See this link for settings; ( with screen shots)

manish tanwar: Configure (connect) BSNL Type II (Type 2) Modem - ZTE ZXDSL 531B

foribb: CONFIGURING ZTE ZXDSL 831AII IN PPPOE MODE

More "Gyan" from this site.

Procedure for Broadband Installation
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Old 06-28-09, 08:36 PM   #5
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problem still not solved...
yes but let me inform you that i play some online games....does it affect?
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Old 06-28-09, 08:45 PM   #6
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If you are connected to Internet even for a minute and can surf
Check the Mod mode selected.
Change to GDMT
Use open dns 208.67.220.220
and 208.67.222.222

Post Ipconfig /all data
Method:
Start RUN type cmd type ipconfig /all.

What you tried . what changes you made in modem settings,
or computer LAN settings should be posted.
Simply posting " problem not solved " will discourage
members responding to your problem.
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Old 06-28-09, 09:02 PM   #7
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i din understand what u are trying to say...
sry

hey i got it it is on G.dmt
but it does not help
sry

Last edited by franky123; 06-28-09 at 09:04 PM. Reason: Automerged Doublepost
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Old 06-28-09, 09:14 PM   #8
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Quote:
If you are connected to Internet even for a minute and can surf
NOT confirmed by you.

2.
Post Ipconfig /all data
Method:

From Desktop click "Start" Button
From Start menu
select RUN
A new window will appear
type cmd
click OK
A new window ( with black background will open )
Type ipconfig /all

You will get result like this. Post this data.
Quote:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\xxxxxxx>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SONY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 08-00-46-1D-A8-65
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
Lease Obtained. . . . . . . . . . : Sunday, June 28, 2009 5:05:36 PM
Lease Expires . . . . . . . . . . : Monday, June 29, 2009 409 PM
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Old 06-28-09, 09:19 PM   #9
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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\admin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : mr-e2334c9ce611
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-16-76-91-B8-8D
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222

PPP adapter BROAD BAND:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 117.195.98.198
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 117.195.98.198
DNS Servers . . . . . . . . . . . : 218.248.255.212
218.248.255.139
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\admin>

C:\Documents and Settings\admin>
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Old 06-28-09, 09:38 PM   #10
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Quote:
If you are connected to Internet even for a minute and can surf
NOT confirmed by you. STILL

You have to type ipconfig /all ( note space after ipconfig

try again
and post only the Lease time entries.

2.
enter dns 208.67.220.220
and 208.67.222.222
IN the modem ( probably in LAN page )
( make a note of NewDelhi BSNL ( sancharnet ) dns data )
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Old 06-28-09, 09:48 PM   #11
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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\admin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : mr-e2334c9ce611
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-16-76-91-B8-8D
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222

PPP adapter BROAD BAND:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 117.195.98.198
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 117.195.98.198
DNS Servers . . . . . . . . . . . : 218.248.255.212
218.248.255.139
NetBIOS over Tcpip. . . . . . . . : Disabled
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Old 06-29-09, 08:30 AM   #12
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@franky123

Start run type cmd type

1.
ping 192.168.1.1
2.
ping Google

post results.
3.
Open in IE 192.168.1.1 admin admin
Select Diagnostics page
Report"fail" components.

4. Start Network LAN properties
Repair
report error message.
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Old 06-29-09, 03:22 PM   #13
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Quote:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\admin>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\admin>ping Google
Ping request could not find host Google. Please check the name and try again.
this is wat i got when i typed "ping 192.168.1.1" in run->cmd





and this thing is wat i got in 192.168.1.1->dignostics->
Quote:
Test ATM OAM F4 segment ping: FAIL


and when i repair my LAN thr is no problem


tell me if uwant anything else??

THANK YOU

yes but i did not understand what u tryin to say in ponit 2.
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Old 06-29-09, 05:58 PM   #14
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@franky: he is trying to say that ping WWW . GOOGLE.COM

type this in CMD without SPACES
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Old 06-29-09, 06:46 PM   #15
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start run type cmd type
ping www. google. com ( no space in www.g.com)

Quote:
and this thing is wat i got in 192.168.1.1->dignostics->
Quote:
Test ATM OAM F4 segment ping: FAIL
You are not connected to Internet !
Check settings with this link.

manish tanwar: Configure (connect) BSNL Type II (Type 2) Modem - ZTE ZXDSL 531B
DEVICE STATUS in modem should show similar to this :
Quote:
Line Rate - Upstream (Kbps): 510
Line Rate - Downstream (Kbps): 2047
LAN IPv4 Address: 192.168.1.1
MAC Address: 00-1e-40-ba-cc-44
Default Gateway: 59.92.0.1
Primary DNS Server: 218.248.240.179
Secondary DNS Server: 218.248.240.181
Date/Time: Mon Jun 29 17:55:09 2009


Quote:
Mine BSNL ISP working.
Test the connection to your local network
Test your ENET(1-3) Connection: FAIL
Test your ENET4 Connection: PASS

Test the connection to your DSL service provider
Test ADSL Synchronization: PASS
Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL

Test the connection to your Internet service provider
Test PPP server connection: PASS
Test authentication with ISP: PASS
Test the assigned IP address: PASS
Ping default gateway: PASS
Ping primary Domain Name Server: PASS
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Old 06-29-09, 09:07 PM   #16
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hey man i cant poset....it says this...
Quote:
1. You are only allowed to post URLs to other sites after you have made 15 posts or more.
i hav to mak 15 posts

Last edited by franky123; 06-29-09 at 09:07 PM. Reason: Automerged Doublepost
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Old 06-29-09, 09:52 PM   #17
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modem ZTE zxdsl 531.
Please give a summary :
what is the problem
with your Internet connection .

REF:
Procedure for Broadband Installation

manish tanwar: Configure (connect) BSNL Type II (Type 2) Modem - ZTE ZXDSL 531B
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Old 06-30-09, 03:52 PM   #18
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see it tried the manish tanwar's cofig it does not help....
and my main problem is that the adsl bulb in my modem stops blinking in btwn
and then it takes time to regain the connection....but in this process the broadband connection upon my pc dose not get disconnected...only at tht period of time it stops all browsing...
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Old 06-30-09, 04:26 PM   #19
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in first post u stated that all 4 LEDs stop and then the modem restarts. in previous post u have stated that only ADSL LED stops. so what exactly is the case?
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Old 06-30-09, 05:51 PM   #20
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the problem is that inbetween only the 4 bulbs of modem get constant and dont blink(i have heard that when the linghts blink it shows tht some transfer of information is takin place wid d internet)and then the modem restarts in the sense it does restart totally just he dsl and internet lamp restart...
but during this process the internet does not disconnect frm pc i stay connected jus the transfer of information is stopped through internet....
understood????
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