India Broadband Forum

Varad Dilip Choudhari

hi friends,
I applied for home500 plan on 30th June & the SD Engineer told it will be activated on 1st, but when i checked yesterday it was showing Home 500 : Open & not Home 500 : Provisioned, still the Status Is Open. Can anybody tell me why is this happening,

just4kix

I doubt whether plan change happens that quickly. They have to do the final changes at Bangalore NIB. It usually takes 5 to 6 days. Please keep checking.

meetdilip

Plan change takes almost one week. Since it is scheduled, check the effective date. It should be OK in a day or two. Do personally confirm with the SDE after it is changed to provisioned.

couchy

i also got my plan changed from 250 to 500. i submitted application on 29th june and it was written on portal that my 250 plan is closed, 500 plan has been dated to future, effective date 2nd july. I enjoyed full day download on 1st july as it was under no plan that time, i was getting speed around 180kBps. Now new plan has been activated and is written "provisioned" beside that. it took only 2 days for my plan-change. Contact ur SDE there, he might tell u something certainly.

Varad Dilip Choudhari

just4kix : i don't think plan change takes 5 - 6 days, cuz whenever i used to change plan it showed me provisioned on the 1st Iteslf

just4kix

Well. It took nearly a week when I changed my plan. I applied in the last week. You may get lucky.

Indranil

If you want to know what this happen then I think it will good if you contact with SD Engineer again or the person of DE. They can solve your problem. Not possible from here to telling you why this is happening. Because here are almost all BSNL Broadbad User not the SD or DE or anyone who have the authority to access to the Server.

Varad Dilip Choudhari

thanks guys for u r help but now the Status Home 500 : Open has been changed to Home 500 : Future Dated. What is that?

meetdilip

There will be an effective date. On that date, it will be provisioned.

Gaurav Rao

I had Contact with BSNL HQ in pune.
i asked them taht i aplied for h500 on 30th june
they said it takes time to provision it........
Mine Plan name-500
Mine plan status-Open.............[So it should be changed to Provisisoned]
Mine Serial no-4375468430

BSNL LACKS IN CUSTOMER SERVICES.........! !

meetdilip

Even if you see " provisioned ", it is wise to confirm with a technical person. Someone like Senior Divisional Engineer (SDE).

panchabhut

As per BSNL policy, plan change is effected from the first 1st of next month, provided you have applied before 25th of the month.

Since application was made on 30th June, plan change would be effected on 1st August.

Gaurav Rao

As per Varad was saying that ....its his FUTURE DATED STATUS
Now i Asked him ...Its Provisioned....
it activates after 1 day of future dayted......
and hez enjoyin h500
he too applied for 500 on 30th in morning...
and i in afternoon......!!!!!!

Varad Dilip Choudhari

@ panchabhut : u r totally wrong, my plan is provisioned now, and i am dloading a lot, even if u apply on 30th it takes time till 4 or 5th of the month, but if u apply before 30th i is started on the 1st of every month

meetdilip

Just to add for new users who will refer this thread, plan change need not take place on 1st even if you applied well in advance. Follow ups are required.

@Varad

Nice to hear that your plan happened without much headache as it normally do.

panchabhut

What I've indicated is as per a written policy directive sent from BSNL Hqrs. New Delhi some six months back which I happened to get a copy of. I am not sure if the policy directives have been modified in between.

However, I'd reconfirm with the exchange if I were u. (as meetdilip said)