This is a discussion on frequent disconnection issue within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Have a look here. Something similar happened to me. My line was changed. http://www.indiabroadband.net/bsnl-b...ions-bsnl.html...
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| | #21 |
| Platinum Member | Have a look here. Something similar happened to me. My line was changed. http://www.indiabroadband.net/bsnl-b...ions-bsnl.html (My interactions with BSNL) |
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| | #22 |
| Junior Member Join Date: Jul 2009 Location: Bangalore
Posts: 16
Rep Power: 1 | [QUOTE=just4kix;191042]Have a look here. Something similar happened to me. My line was changed.QUOTE] <can't post your url coz I haven't posted enough yet> I'm still waiting for the linesman to show up. You know what struck me the most in the link that you posted? Its not the line-changing, but the fact that out there in Pune you've got separate 1-800 numbers for each segment of the connection, ie, modem, port, line, etc!! Here in silicon city all I've got is the number 1500 which is staffed by people whose only job description seems to be to make the phone stop ringing by answering it, saying a few unhelpful things and then hanging up. |
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| | #23 |
| Junior Member Join Date: Jul 2009 Location: Bangalore
Posts: 16
Rep Power: 1 | Yippee! Fixed! I though about the suggestions everyone here has given, went to my BSNL exchange today, and insisted that the line needs more checking. The supervisor agreed, sent the linesman with me and the two of us started checking the entire length from the distribution point to my house, testing for continuity between each connection point. Since the disconnection frequency I was experiencing was of a few minutes I insisted that we check each point for a few minutes. We finally found that at one segment the circuit was opening intermittently. The line was then changed for that segment and now the connection is stable. The cause: due to the monsoon one of the trees in the neighbourhood had grown extra branches and leaves. In addition it has been more windy than usual over the past month. This branch was just above my telephone cable, and due to the wind the branch was swaying up and down gently, but with good amplitude, thereby putting pressure on and off on the phone cable. The copper pair inside may have slowly stretched too much and snapped, but without tearing the outside insulation. This was causing an intermittent make and break. That's it. Pretty low tech, and the problem is resolved, but I am feeling a bit bugged about having bought a new modem for nothing. Let's see how long the replaced wire lasts. At least the next time I get these symptoms I'll know what to do! Thanks everybody for your interest and suggestions! |
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| | #24 |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,246
Rep Power: 12 | @goulish Congrats: Next time I will ask for weather conditions also! Please Click the scale icon in Post 13 for @ashok26 for the best answer /post. Please test SNR/ATTN/Line speed and same Mod selected with both modems. Save Data. |
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| | #25 |
| Junior Member Join Date: Jul 2009 Location: Bangalore
Posts: 16
Rep Power: 1 | Done. Good idea about the modem comparison, will do that. |
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| | #26 |
| Platinum Member | If you are happy with the help you received, you could award a reputation to the person who helped you. For example, if essbebe's solution helped you, click on the "balancing scales (taraazu) icon on the LHS panel of the post. Write your comment and name. Click OK. |
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| | #27 |
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| | #28 |
| Junior Member Join Date: Jul 2009 Location: Bangalore
Posts: 16
Rep Power: 1 | |
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| | #30 |
| Junior Member Join Date: Nov 2008
Posts: 4
Rep Power: 0 | I am having the exact same problem here, My DSL goes off after 30-40 sec of conn. and takes 3-4min to come back alive. And I have finally discovered that it was due to winds. My line is totally noise free (well almost) but I always get mysterious 'click' sounds on the ph. speaker when the discnn. happens. I have been fighting a battle with the BSNL Te;ephone exchange guys just to convince them to check the line, forget about rectification they won't even come and see the problem. In my case I believe they might have joined the wires like some 'dhaga' and didn't consider factors like corrosion and high humidity. Even with the slighest of the winds my conn. starts to 'click' and DSL light goes off. Usually I used to download 6-800 MBs each night, but now I couldn't even manage to get 10 MB. Indian telecom market is built on a shaky base, we always wonder about settings, SNR, electromagnetic interferences etc etc And I'm sure this is the norm across India. htt p://srinisitaraman.files.wordpress.com/2008/05/indiatcom3.jpg?w=251&h=300 |
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| disconnection, frequent, issue |
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