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BSNL Broadband getting disconnected every 2 minutes

This is a discussion on BSNL Broadband getting disconnected every 2 minutes within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Hi All, I am living in Pune. I have BSNL Broadband connection at home. My connection is getting disconnected every ...

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Old 07-13-09, 07:20 PM   #1
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Default BSNL Broadband getting disconnected every 2 minutes

Hi All,

I am living in Pune. I have BSNL Broadband connection at home. My connection is getting disconnected every 2 minutes. I did lots of follow up with BSNL exchange also about that.

They are saying that DSL link is stable means there is problem in my PC itself (virus problem).

I heard that there is virus which is disconnecting our connection time to time.

Can anybody suggest me if its a virus problem or is there any solution for this thing.

Regards,

Ajay
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Old 07-13-09, 08:42 PM   #2
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Please check whether your line comes after splitter

line ----------Splitter-------- Modem
aaaaaaaaaaaaaa l------------ Telephone
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Old 07-13-09, 09:36 PM   #3
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Please mention the modem model and make in all posts.

We need some "Blood test report " of your modem settings!
I mean SNR/Attn etc to investigate the frequent disconnection/s.
Check ADSL menu item in modem.

Please ensure your system is connected as per this diagram.
UT-300R2U ADSL MODEM CONNECTION
( HINT: ALL phones after the ADSL splitter )

Later we may take an "Xray" of your computer.
In the meantime run Antivirus application.
It may take about one to two hours.

Feedback.
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