Thread: Frequent disconnections

Hi I'm using BSNL Unlimited 500KBPS Plan and since I've got the connection i have been experiencing this problem

BoardID: 96338W
Software Version: 1132_061507-3.08L.BSNL_02.
Bootloader (CFE) Version: 1.0.37-8.7
Firmware Version: WA3002G4-0021.01
Hardware Version: WA3002G4 1.0
Model Name: WA3002G4
Wireless Driver Version: 3.131.35.6.cpe2.0a.s

This information reflects the current status of your DSL connection.

Line Rate - Upstream (Kbps): 861
Line Rate - Downstream (Kbps): 2046
LAN IP Address: 192.168.1.1
MAC Address: 00-1b-da-2a-73-01
Default Gateway: 117.206.0.1
Primary DNS Server: 208.67.222.222
Secondary DNS Server: 208.67.220.220

And i think SNR values are also fine:

Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.9 11.9
Attenuation (dB): 41.5 21.5
Output Power (dBm): 12.2 17.1
Attainable Rate (Kbps): 9254 1139
Rate (Kbps): 2046 861
MSGc (number of bytes in overhead channel message): 59 14
B (number of bytes in Mux Data Frame): 59 11
M (number of Mux Data Frames in FEC Data Frame): 1 8
T (Mux Data Frames over sync bytes): 1 7
R (number of check bytes in FEC Data Frame): 0 16
S (ratio of FEC over PMD Data Frame length): 0.9979 3.7966
L (number of bits in PMD Data Frame): 481 236
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 50656 47328
Super Frame Errors: 35 260
RS Words: 0 797394
RS Correctable Errors: 0 2898
RS Uncorrectable Errors: 0 N/A

HEC Errors: 17 3111
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 3963705 1612220230
Data Cells: 50367 264471418
Bit Errors: 0 128136

Total ES: 54 1807738
Total SES: 8 1807634
Total UAS: 180 1807374

So this happens especially when I am downloading or watching some online streams/ being idle for some time. Then for sometime the net wont respond after some annoying crashes and restarts it becomes OK and this keeps on happening now and then. Hope u understand my frustration. I am using opendns and this is no good for me as well. So whats actually causing the problem?

1. Did you check the "idle timeout" or "on demand" setting for the router?

2. What are the SNR values when the disconnection occurs?

3. What exactly "crashes"? -- does the router hang up? or the browser crashes? is the router or the power adaptor very hot to the touch??

4. Can you see if it is a hardware problem with your LAN card?

sorry for too many questions, but this will help the experts in answering the query!

Run a scan using CA Yahoo antispy

see suggestions within[*]

Mode: ADSL2+ [* Uncheck adsl2+ in DSL page of modem ]
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.9 11.9 [* good SNR]
Attenuation (dB): 41.5 21.5
[* Not acceptable above 30-40 db
line connection problem Re check after selecting GDMT ]

Are you using LAn/Ethernet mode or WIFI mode ?

Does using WiFi pose any problems for ADSL stability? (in terms of interference or power requirements etc.)

does the power LED blink? are all telephones connected after splitter?

@dnjkane
If you shift your location with the laptop, and try
surfing/ download in WIFI mode
Wireless signal strength bound to vary.

Expected good signal strength usually
within a radius of say 30 or 50 feet
conditions apply !)

will wait for further inputs here.

Originally Posted by essbebe

see suggestions within[*]



Are you using LAn/Ethernet mode or WIFI mode ?

Still no luck bro.. Is it the problem with my line?

The problem is that net disconnects and i have to press and hold the refresh key for 1 minute or restart the browser 2-3 times and then it will come back.. Often the browser crashes during refreshing.. Tried 3 browsers and no luck..

Used both Lan & Wifi and both are the same!


Sometimes, some sites work for me, some doesn't load.. I have to refresh it a 10K times to get it loaded

Originally Posted by superprash2003

does the power LED blink? are all telephones connected after splitter?

Yes.. Power LED doesn't blink, but ADSL does.. I spose its meant to be stable?

could be memory problem.
Uncheck all unneeded programs at start up.
Start run
type sfc /scannow
( keep your XP OS Cd ready )
will check for changed files. Can take an hour.
Presume Updated with Sp3.
Also AV and and spybot used.