Thread: BSNL problem(from 1 yr)

hello everyone.. im from bangalore and i have a broadband connection of 256Kbps.. i have this connection from more than 4yrs but lately from 12-13 months my net has gone haywire.. my modem is huawei sterlite smartAX MT882
here r the following problems
1.extremely slow
2.modem sometimes restart itself every 1 min..
3. no ADSL activity.. just power and lan are 'on'
4.since i have free usage from 2-8am whenever i switch on after 2 it never gets connected. either restarts itself or the ADSL activity (as above mentioned) is lost..
5. i have made zillion calls to the respective authorities in concern but never have i got one response from them..

ive come here with last hope.. hope u guys fix it..
thanks
vikas satyamurthy

I think it is a problem in modem. But reduce the font size please.

OK. Normal fonts please.

Change the modem as Luke said and if BSNL is not doing anything check for other ISPs.

sry i really had no idea it wud luk so big.. pls suggest me with buying modems? shd i buy bsnl or ny other?

If you use BSNL you will get another one for free or some nominal fee. You can edit your thread & change font , I think.

D-link is great if you don't want to buy from your ISP.

Problem is from modem replace it

does the power LED blink every min?

The little I know about Dataone Broadband Services offered by BSNL
How do you connect ?
Using a dialer (wanminiport ) "Bridged" mode ?
or
Always On PPP/PPPoE ( selected in Wan page ).

Open the Summary page.
Against VPI/VCI 0 35 a green button with "Note Icon"
may appear.
I have to click this Icon everytime I connect and disconnect.
in "Always On" mode " for past two years .

Post screen shot of the Summary Page.
( we have to see the snr etc data )
Check all cables contacts for rusting/corrosion/blackening/oxidization.
Better to replace all rj11 and rj45 cables. ( shorter the better ).


REF : BSNL site:
http://www.calcuttatelephones.com/da...all/mdm03.html

Originally Posted by vkscool

sry i really had no idea it wud luk so big.. pls suggest me with buying modems? shd i buy bsnl or ny other?

Also SMS text language is not permitted in tech/KB topics.

Sorry for being such a stickler for the rules but they need to be followed.

^^^ ill keep that in mind...
i contacted the bsnl personnel .. for a new modem ill have to pay 1200 rs..is it efficient price? if at all i buy D-link modem, will the whole connection needs to be replaced.... ?

Cost of new adsl Modem is Rs 1000/= plus taxes. ( revised recently)

And if you are paying rent for an adsl modem after 24 months it is reduced to rs 25/= PM.
Or have an option to buy it at 50% discount. (FAQ no 45 BB )
Read all about All this and more at
Bharat Sanchar Nigam Ltd.

Very nice and apt suggestions, essbebe. Thanks.

Thank you all

Originally Posted by vkscool

hello everyone.. im from bangalore and i have a broadband connection of 256Kbps.. i have this connection from more than 4yrs but lately from 12-13 months my net has gone haywire.. my modem is huawei sterlite smartAX MT882
here r the following problems
1.extremely slow
2.modem sometimes restart itself every 1 min..
3. no ADSL activity.. just power and lan are 'on'
4.since i have free usage from 2-8am whenever i switch on after 2 it never gets connected. either restarts itself or the ADSL activity (as above mentioned) is lost..
5. i have made zillion calls to the respective authorities in concern but never have i got one response from them..

ive come here with last hope.. hope u guys fix it..
thanks
vikas satyamurthy

I fear your telephone is far away from the teleco excahnge.
how is the phone performance in terms of Noise etc,
if you have any telephones before the splitter, better change them to, after the splitter.
when the modem is ON, you can take the SNR and other attenuation info and post. it would help in better analysis. Don't invest immediately on Modem.
let them test and say whether the modem is faulty and any other modem works at your home, then you can decide