Thread: WA3002G4: Modem dead after change in config

Hi All,

I got my new BSNL Modem today (WA3002G4). I followed following URL to turn OFF WLAN.

mp.bsnl.co.in/bb/wa3002g4/wa3002g4.htm#yes

During that I deleted all Bridge protocoles in WAN setup page at 192.168.1.1.

I saved and did a Reboot router - after that the DSL LED went OFF and I couldnt open any page including 192.168.1.1.

I tried a master reset by pressing RESET switch on modem for 20 seconds - but it didnt show any indication that a reset is happening. My modem was ON that time and was connected to the splitter.

LED status:

Power: ON
DSL: OFF
Internet: OFF
LAN: ON
WLAN: OFF
Status: OFF

ipconfig results:

Windows IP Configuration

Host Name . . . . . . . . . . . . : shinuz
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-09-07-xx-xx
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.xxx.xx
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

I checked the line by connecting to my land phone - it is working.

Please help - thanks in advance.

Follow this procedure and update

http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity)

thanks dilip...

I assigned all values but this didnt work for me

After assigning IP, when i tried to ping, it says: Request timed out.

Thanks

Please try

WA3002-g1 (Type-II) ADSL MODEM MULTIUSER CONFIGURATION

P r o b l e m

Autoconfiguration IP Address. . . : 169.254.xxx.xx

Default Windows configuration. Must go.
Nothing secret about this .
IF FOLLOWING DOES NOT HELP WILL UPDATE.

Para two:
http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)
Use the Chennai links or the blog site to reprogram your
WA3002-g4.
( settings pages are different to WA3002-g1)

Reset the modem. ( if not done )
Start RUN type cmd Ok
new window opens .
type ipconfig /all

....
Ip 192.168.1.3
255.255.255.0
192.168.1.1 should appear.
if not

Start Network LAN
properties
Network settings
TCP/IP
properties.
Enter above values
DNS
208.67.220.220
and 208.67.222.222
Apply save.
Now try to access 192 168.1.1
VPI/VCI 0 and 35 for BSNL.

REF:http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)

Feedback.

Closing the thread, modem had some hardware issues - they replaced the modem and now working fine...

However it’s difficult to deal with these persons... while registering the complaint they didn’t accept my mobile number! I had to forward my landline calls to my mobile to receive their follow-up. They don’t work on second Saturdays - I took half day leave to receive them at their convenience

However, things were easy as I was in good terms with my line-man

Thank you all for the reply