Thread: need help urgently

I have bsnl 500 plan. i get speed of 60 to 250 kbps but it never goes above that. i checkd by modem (pronet) it seems do be working fine. i dont know whr the problem lies i complained to bsnl officials but they were ignorant. any idea what the problem is?

Can you post a speetest image from speedtest.net?

Originally Posted by erohanip

I have bsnl 500 plan. i get speed of 60 to 250 kbps but it never goes above that. i checkd by modem (pronet) it seems do be working fine. i dont know whr the problem lies i complained to bsnl officials but they were ignorant. any idea what the problem is?

Are you talking about torrents ? Or regular downloads ?

In torrents, port forwarding can help you achieve better speeds.

Originally Posted by meetdilip

Are you talking about torrents ? Or regular downloads ?

In torrents, port forwarding can help you achieve better speeds.

even then...let him post the speedtest...it will help you guys to pin point the problem.

here is the speed test result

Originally Posted by erohanip

here is the speed test result

Down : 0.09 Mbps
Up : 0.38 Mbps, Plan 500.

1. Do you use a firewall ? If so disable it and check.

2. Post your SNR and attenuation values.

Please post image as jpeg. BMP takes time to download.

how do i check SNR and attenuation?

Mode: ADSL2
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 12.1 18.5
Attenuation (dB): 66.5 42.4
Output Power (dBm): -25.6 12.6
Attainable Rate (Kbps): 64 35944
Rate (Kbps): 208 510
MSGc (number of bytes in overhead channel message): 9 8
B (number of bytes in Mux Data Frame): 5 13
M (number of Mux Data Frames in FEC Data Frame): 16 8
T (Mux Data Frames over sync bytes): 5 5
R (number of check bytes in FEC Data Frame): 16 16
S (ratio of FEC over PMD Data Frame length): 14.2222 6.9189
L (number of bits in PMD Data Frame): 63 148
D (interleaver depth): 4 8
Delay (msec): 14 13

Super Frames: 59275 59273
Super Frame Errors: 0 1
RS Words: 277854 503820
RS Correctable Errors: 137 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 486556 61610
Data Cells: 95633 4358
Bit Errors: 0 0

Total ES: 0 1
Total SES: 0 0
Total UAS: 13 0

Your SNR seems to be ok but your line Attenuation is very high. you can make complain to your local exchange to check your telephone line

the problem is with your sync rate.. it shows
Rate (Kbps): 208 510

This is VERY less.. its mostly a line problem.. you would need to call the lineman and ask him to change the line.. i had the same issue once.. do you notice any disturbance in the telephone?

dude therez difference b/w 250kbs and 250kBps (notice 'b' & 'B')
bps=bits per sec
Bps=bytes per sec
so plans offerd by bsnl are as below............

256kbps=31.25 kilo bytes per sec(KBps)
384kbps=48 Kilo bytes per sec(KBps)
2mbps=250 Kilo bytes per sec(KBps)
8mbps=976Kilo bytes per sec(KBps)

so u r using bsnl 500plan and it offer 2mbps i.e. 250KBps(generally it swings b/w 220-244KBps) it is absolutely fine............
if your download remains much below than 220KBps......... then either ur l.line is faulty........or there may be some loose connection.

hope this helps u and many others...............