This is a discussion on My modem gets reset every time i turn it off within the BSNL broadband forums, part of the Broadband Internet Service Providers category; m using a ZTE ZXDSL 831A II ADSL modem provided by bsnl. resently i had to reset my modem. i ...
| |||||||
| BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here. |
| LinkBack | Thread Tools | Display Modes |
| | #1 |
| Junior Member Join Date: Jun 2009 Location: On a beautifully F^%#$ed up planet called earth
Posts: 12
Rep Power: 1 | m using a ZTE ZXDSL 831A II ADSL modem provided by bsnl. resently i had to reset my modem. i configured it properly in ppoe mode.. but after that it gets reset every time i turn it off .. then when i turn it on, the lan gets connected then i have to go to 192.168.1.1 and change username and password from 'multiplay' to my username and password. in both the 'internet menu' and 'dsl configurations menu' in the configurations page. so its very annoying to go to the config page every time and change username n password. if anybody knows the solution kindly reply.... thanks in advance Last edited by Rameshjeee; 08-09-09 at 08:17 PM. Reason: Font size reduced |
| | |
| | #2 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 810
Rep Power: 3 | First of all reduce the size of the font. Well try again resetting the modem manually might be a problem with the reset button.... just give a try. To the serious note upgrade the Firmware of the modem which you may find at ZTE website, or just Google it. Problem will be solved, or take it to BSNL. |
| | |
| | #3 |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,246
Rep Power: 12 | foribb: CONFIGURING ZTE ZXDSL 831AII IN PPPOE MODE. option 2: Try "Bridged" wanminiport Dialer mode. Now you need not enter USERID and PW in the modem. Option 1 : Usually, we may have to go to management menu ( last menu item ) and select AGAIN Save and reboot. try this. In "Always On" mode the screen shots show you enter UserID and PW TWICE. Option 3: Go to Tools/Password Change . Any option to use different Log in Id like user support ? will update later. user manual. http://gujarat.bsnl.co.in/pdf/ZXDSL 831AII User Manual TYPE I.doc Last edited by essbebe; 08-08-09 at 01:31 AM. |
| | |
| | #4 | |
| Junior Member Join Date: Nov 2008 Location: india
Posts: 28
Rep Power: 1 | Quote:
dude, i have the same modem and i also faced this problem and got it sort by myself. i tel u hw i did... 1. U first reset ur modem with the reset button at the back of modem. 2. disconnect the lan cable from the pc cabinet. 3. reformat ur system drive (C:\ drive) and install a clean and fresh Windows operating System. 4. After windows intallation, install ur LAN drivers and other drivers of Motherboard. 5. plug-in the lan cable to ur PC's lan card. 6. Nw again configure ur modem to PPPOE mode with ur personal username and pass. Reboot ur modem. NOW UR MODEM WON'T RESET TO FACTORY SETTINGS BY ITSELF. (NOTE: just uninstalling and reinstalling the LAN driver wont solve this issue) | |
| | |
| | #5 |
| Platinum Member Join Date: Feb 2008
Posts: 2,692
Rep Power: 5 | are you connected via USB or LAN? |
| | |
| | #6 |
| Junior Member Join Date: Jun 2009 Location: On a beautifully F^%#$ed up planet called earth
Posts: 12
Rep Power: 1 | //[*** SMS language content deleted ***] Sincere request: If it is not too difficult, please do not use SMS like language/words (e.g., wen, wid, etc.) in knowledge forums. Fun threads are excused and this is not one of them. Please read Forum Etiquette. Thank you. - Moderator just4kix Last edited by just4kix; 08-09-09 at 10:58 PM. |
| | |
| | #7 | |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,246
Rep Power: 12 | Post screen shot of your WAN page showing " multiplay" as user ID. Avoid SMS language (* SMS = short message service) By using proper English, you also hone/refine your language skill/spellings/ drafting etc. ( If you don't need it in your every day work please Ignore ! and your posts will be deleted here. Para two: Quote:
Basically the data you enter in the modem pages are NOT SAVED and it reverts to factory settings. You can try this. Delete all VPI/VCI entries and again Edit add new VPi/VCi 0 and 35 either "Bridged " or PPP/PPpoE rest as usual. Now go the Management/Maintenance menu Select SAVE/REBOOT WAIT for 2 or 3 minutes. Watch any scroll message in status bar. feedback. Last edited by essbebe; 08-09-09 at 08:04 PM. | |
| | |
| | #8 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 810
Rep Power: 3 | dont waste you time just take it to bsnl office, let them check it and replace. |
| | |
| | #9 |
| Junior Member Join Date: Nov 2008 Location: india
Posts: 28
Rep Power: 1 | //[*** SMS language content deleted ***] Sincere request: If it is not too difficult, please do not use SMS like language/words (e.g., wen, wid, etc.) in knowledge forums. Fun threads are excused and this is not one of them. Please read Forum Etiquette. Thank you. - Moderator just4kix |
| | |
| | #10 |
| Junior Member Join Date: Jun 2009 Location: On a beautifully F^%#$ed up planet called earth
Posts: 12
Rep Power: 1 | was a bit busy thats why i couldnt reply... i dont think the problem is in my pc.. cause same occurs in my laptop also.. i have vista home in my laptop and xp sp2 in my desktop.. the modem still gets reset while i turn it on.. everytime.. and nothing works.. even if i configure for bridge mode it gets reset to ppoe with default username ie. multiplay... i;m posting some screen shots as suggested.. please help me rectify... |
| | |
| | #11 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 810
Rep Power: 3 | If you have the Firmware for the modem try it, if still problem persists as stated earlier take your modem to your concerned bsnl exchange they will check it and will replace it for sure. |
| | |
| Tags |
| modem, reset, time, turn, turn off |
| Thread Tools | |
| Display Modes | |
| |
| ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| modem reset problem | serotonin | BSNL broadband | 2 | 07-18-09 11:41 PM |
| how to reset UTStarcom WA3002-g4 modem i forgot password | kngokul | BSNL broadband | 3 | 03-27-09 10:46 PM |
| HELP HELP HELP UT-304R2 MTNL MODEM/ROUTER got RESET | amanpadia | MTNL broadband | 4 | 11-21-08 08:56 PM |
| Reset Switch in Nokia Siemens Modem | praveensharma1982 | BSNL broadband | 0 | 06-23-08 12:31 PM |
| Modem password automatically reset to default value? | shash_555 | BSNL broadband | 1 | 03-01-08 11:13 AM |