Thread: Another surprise from BSNL though not surprised...!

hey that is total looting...

bsnl guys are looting you so finely.. dont sit idealy... just talk to the accounts officer and tell him the matter.. Rs. 600/- is not a small amount.. and if this changes to Rs.10k or 20k someday what will you do??

A complaint to nodal officer and Appellate authority may help you. Address and phone no on the backside of your bill.

Sarkari company at work

Better to switch to Airtel fron BSNL, though it is somewhat costlier.Their service is better and I dont think they will commit billing mistakes

At least clerks or the account officer in my exchange are educated!! They know very well that 1024 MB makes 1 GB.

Whenever billing problem arises I get the corrected bill after visiting just once.Most of the time clerks did that correction.On rare occasion I had to meet A.O.

GB to MB conversion is really a stupid error and it can be easily rectified by any one in accounts office if he knows the basics of conversion.

But in my case the billing server was showing that i have used 6 GB's so they had to get the confirmation from the NIB regarding the same, but i cant make a point that they are not ready to accept the usage details available in my usage portal then whats the use of the same....

second saturday, sunday holiday :|
i cant help but think about expletives for them.... grrrrrrrrrr

Gave a written complaint to the SDE. He consoled me saying it is a fair case
The people below him knew nothing