India Broadband Forum

aos1 · 08-19-09, 12:08 AM

Dear all,
Recently i have taken a new bsnl broadband connection. My modem is WA3002G4.

Since first day i am getting one strange problem. Before wrting here, I have gone through old threads but couldn't find the similar problem, so writing here.

Actually what is happening that after 2-3 minutes of browsing when i try to open a new link, the message comes "Cannot find server". On the other hand if in backgound any download is continuing, it continues as normal, but web pages are not opening. I have to refresh many times to open the link or disconnect and connect the link.

In addition to this, when i am trying to open the modem configuration through 192.168.1.1, same thing is happening after 2-3 stages.

I checked the connection by pinging some websites through command prompt, reply is coming.

ipconfig/all info is attached for reference.
Plz help me to solve the problem

ashashash · 08-19-09, 12:19 AM

instead of using automatic ip...
goto network settings.. select connection and change your ip4 confoguration to

IPv4 IP Address: 192.168.1.5
IPv4 Subnet Mask: 255.255.255.0
IPv4 Default Gateway: 192.168.1.1
IPv4 DNS Servers: 218.248.255.212
218.248.255.139

and check in your browser that no proxy is set for lan connection..

adi420 · 08-19-09, 12:23 AM

if you are downloading any file, the download manager consumes all the bandwidth and there is not enough bandwidth available for you to browse. What you mentioned is normal i.e. unable to browse when downloading. only if you are unable to browse when not downloading, then there might be some problem.

Ravi_Ranjan · 08-19-09, 12:28 AM

Quote:

Originally Posted by adi420

if you are downloading any file, the download manager consumes all the bandwidth and there is not enough bandwidth available for you to browse.

it happen sometimes with me also, while i downloading some files

But i m not a user of BSNL

essbebe · 08-19-09, 12:33 AM

@aos1
1.Please avoid using large BMP annexures. try to use JPG.

2. Try to change Mod to GMT. probably it is adsl2 + now.

3. UseOpendns 208.67.222 and 208.67.220.220

4. TRY to keep resident applications, appearing in Taskbar to minimum.

ref:
http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)

adi420 · 08-19-09, 12:36 AM

@ravi_ranjan
It happens for all internet connections not just BSNL

aos1 · 08-19-09, 03:16 PM

Thanks to all for prompt reply.

I am trying the solutions given by ashashash and essbebe, and will update the situation.

By the way this problem is happening even if there is no download going on.

As an example what is happening that after composing any mail (or this message also) when i click send/post message, page opens with cannot find server. Then i have to refresh it many many times or disconnect and connect again to browse further. Not only this, it is happening with normal browsing also.

08-19-09, 03:25 PM

Try Open DNS

aos1 · 08-19-09, 08:42 PM

I tried all the things but to no use. Problem is not solved.

But the good news is that this problem is not only with my system, one of my friend is also facing the same problem in the same building.

we have called the concerned people about this. They will come and check.

Thanx all for suggestions.

I will update here about the solution.

essbebe · 08-19-09, 09:56 PM

he IP address shown in your attachment is
Private LAN default by MS.
You should get 192.168.1.X there.
only about 60 KB jpg picture.

Mine : copy/paste .
Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG511v2 54 Mbps Wireless PC
Card
Physical Address. . . . . . . . . : 00-14-6C-8F-9B-67
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
Lease Obtained. . . . . . . . . . : Wednesday, August 19, 2009 19

16
Lease Expires . . . . . . . . . . : Thursday, August 20, 2009 19

16

essbebe · 08-19-09, 10:00 PM

deleted. browser problem. .

aos1 · 08-23-09, 05:36 PM

Problem is solved

Used RRT sergiwa toolkit to remove some malwares. Loaded zone alarm and Avira ativirus. earlier i was using windows firewll and avg antivirus.

All these things solved the problem. But dont know the exact reason out of above which solved my problem.

This problem is very common as i found on net by searching the key word "Browsing stops" in google.

Thanks all for suggestions

08-23-09, 05:45 PM

Happy that the issue is fixed.

08-19-09, 10:00 PM	#11
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	deleted. browser problem. . Last edited by essbebe; 08-19-09 at 11:21 PM.

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Similar Threads

08-19-09, 12:19 AM	#2
ashashash Junior Member Join Date: Jun 2009 Location: On a beautifully F^%#$ed up planet called earth Posts: 12 Rep Power: 1	instead of using automatic ip... goto network settings.. select connection and change your ip4 confoguration to IPv4 IP Address: 192.168.1.5 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 IPv4 DNS Servers: 218.248.255.212 218.248.255.139 and check in your browser that no proxy is set for lan connection..

08-19-09, 12:23 AM	#3
adi420 Junior Member Join Date: Mar 2009 Location: Hyderabad Posts: 90 Rep Power: 1	if you are downloading any file, the download manager consumes all the bandwidth and there is not enough bandwidth available for you to browse. What you mentioned is normal i.e. unable to browse when downloading. only if you are unable to browse when not downloading, then there might be some problem.

08-19-09, 12:33 AM	#5
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	@aos1 1.Please avoid using large BMP annexures. try to use JPG. 2. Try to change Mod to GMT. probably it is adsl2 + now. 3. UseOpendns 208.67.222 and 208.67.220.220 4. TRY to keep resident applications, appearing in Taskbar to minimum. ref: http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)

08-19-09, 12:36 AM	#6
adi420 Junior Member Join Date: Mar 2009 Location: Hyderabad Posts: 90 Rep Power: 1	@ravi_ranjan It happens for all internet connections not just BSNL

08-19-09, 03:16 PM	#7
aos1 Junior Member Join Date: Aug 2009 Age: 30 Posts: 4 Rep Power: 0	Thanks to all for prompt reply. I am trying the solutions given by ashashash and essbebe, and will update the situation. By the way this problem is happening even if there is no download going on. As an example what is happening that after composing any mail (or this message also) when i click send/post message, page opens with cannot find server. Then i have to refresh it many many times or disconnect and connect again to browse further. Not only this, it is happening with normal browsing also.

08-19-09, 03:25 PM	#8
meetdilip Guest Posts: n/a	Try Open DNS

08-19-09, 08:42 PM	#9
aos1 Junior Member Join Date: Aug 2009 Age: 30 Posts: 4 Rep Power: 0	I tried all the things but to no use. Problem is not solved. But the good news is that this problem is not only with my system, one of my friend is also facing the same problem in the same building. we have called the concerned people about this. They will come and check. Thanx all for suggestions. I will update here about the solution.

08-23-09, 05:36 PM	#12
aos1 Junior Member Join Date: Aug 2009 Age: 30 Posts: 4 Rep Power: 0	Problem is solved Used RRT sergiwa toolkit to remove some malwares. Loaded zone alarm and Avira ativirus. earlier i was using windows firewll and avg antivirus. All these things solved the problem. But dont know the exact reason out of above which solved my problem. This problem is very common as i found on net by searching the key word "Browsing stops" in google. Thanks all for suggestions

08-23-09, 05:45 PM	#13
meetdilip Guest Posts: n/a	Happy that the issue is fixed.