This is a discussion on Troubleshooting method in PPPOE world ! within the BSNL broadband forums, part of the Broadband Internet Service Providers category; When we are using bridge mode for connecting to net, the error codes are visible in the case of any ...
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| Bronze Member Join Date: Sep 2008 Location: Cochin/Bangalore Age: 26
Posts: 164
Rep Power: 2 | When we are using bridge mode for connecting to net, the error codes are visible in the case of any problems and that would help in pinpointing and taking corrective actions. But what's the case with PPPOE-based connections ? How can we troubleshoot the problems since the modems dials by itself during booting ? The only visible signs are the lights in the modem. Even if we login to the modem, there is not too much of options inside, especially for troubleshooting... |
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| | #2 |
| Platinum Member | There are log options in the router. Turn then on. These should be available in "Status" menu. Also there is a diagnotics option. PPPOE Diagnostics.png |
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| | #3 |
| Bronze Member Join Date: Sep 2008 Location: Cochin/Bangalore Age: 26
Posts: 164
Rep Power: 2 | Which is your modem ? Currently I'm using a Nokia Siemens C2110 modem, it's not having any sort of diagnostics options like yours. Any other methods other than that you've mentioned ? |
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| | #5 |
| Bronze Member Join Date: Sep 2008 Location: Cochin/Bangalore Age: 26
Posts: 164
Rep Power: 2 | Any other external softwares ? In the olden days, there were lots of modem diagnostics softwares meant for dialup modems...That why. |
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| | #6 | |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,240
Rep Power: 12 | Quote:
192.168.1.1/home.html or 192.168.1.1/secur_menu.html check in admin menu. Or after opening the modem type in address bar 192.168.1.1/diag.html .Feedback. Last edited by essbebe; 08-30-09 at 10:27 AM. Reason: addl suggestion | |
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| | #7 |
| Bronze Member Join Date: Sep 2008 Location: Cochin/Bangalore Age: 26
Posts: 164
Rep Power: 2 | essbebe : There is a Traffic Statistics page in my modem page. In that there are some Statistics like : 1. Tx packets/Errors 2. Tx bytes/Drops 3. Rx packets/Errors 4. Rx bytes/Drops etc |
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| method, pppoe, troubleshooting, world |
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