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ADSL link problem

This is a discussion on ADSL link problem within the BSNL broadband forums, part of the Broadband Internet Service Providers category; My modem ,D-LINK 802C, is not able to establish ADSL LINK Some more details: 1. Connection was normal and working ...

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Old 09-05-09, 10:33 PM   #1
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Default ADSL link problem

My modem ,D-LINK 802C, is not able to establish ADSL LINK

Some more details:
1. Connection was normal and working finely till 2nd september.BSNL Home 500 plan.
2. ADSL link is established now only when the phone line is engaged i.e. if I dial any number, for eg my mobile number and I don't pick up the mobile.Once ADSL link is established , internet is connected but browsing speed is very slow.
3. Once the phone is disengaged the ADSL link breaks, so does the internet connection. And the ADSL link is not reestablished until I again engage the phone.
4.I have bridge mode,D-Link 802C modem.Local BSNL wallas of no help.Please guide me.

Last edited by sagarmilind; 09-05-09 at 10:33 PM. Reason: Automerged Doublepost
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Old 09-05-09, 11:33 PM   #2
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Call BSNL to solve your problem.
This is happen because of poor ADSL signal or your line is not good.
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Old 09-05-09, 11:35 PM   #3
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Try checking the connection to ur modem and landline........
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Old 09-05-09, 11:35 PM   #4
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Lightbulb Basic Troubleshooting

1. First check Telephone Box, Splitter and Modem for any loose connection and tighthen them.

2. have you installed any phone before the Splitter?

3. Post your SNR and Line Attenuation Values here from this link.

4. Also try changing mode from ADSL to G.DMT.
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Old 09-05-09, 11:37 PM   #5
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check that the wires are correctly placed from the splitter

send the screenshot of ur modem configuration

Last edited by sid4u; 09-05-09 at 11:37 PM. Reason: Automerged Doublepost
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Old 09-06-09, 06:45 PM   #6
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I have no phone connection before the splitter.

All the wires and connections are tight.

I was having excellant broadband connection for the last one year without any issues.
SNR value is around 10-12.
Please guide me and help to solve this problem. Because of Onam vacations here in Kerala the attitude of the BSNL employees is very indifferent.

By the way I am in fact using G.DMT mode.

Last edited by sagarmilind; 09-06-09 at 06:45 PM. Reason: Automerged Doublepost
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Old 09-06-09, 07:05 PM   #7
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It will be nice if you can get your line checked.
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Old 09-06-09, 07:40 PM   #8
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TRy switching from from G.DMT to T1.413 and Annex A..............
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Old 09-06-09, 09:02 PM   #9
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Red face

I tried switching from from G.DMT to T1.413 and Annex A but of no use .The condition remains the same.
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Old 09-06-09, 09:47 PM   #10
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Do you need additional adsl splitter for Dlink 802 C
or is it built in ?
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Old 09-06-09, 10:13 PM   #11
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I need additional ADSL splitter.The main phone line goes into the splitter and from their one goes to my modem and the other to my phone.
Thanks
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Old 09-07-09, 12:19 AM   #12
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Lightbulb Line Condition

If your SNR Margin is low and Line Attenuation is high then you better get your line checked. Also on the ATM Status page check for any errors or Misrouted Cells.
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Old 09-11-09, 05:49 PM   #13
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remove all phones which r not after splitter.......

if u do not have splitter, remove all telephones.. and then check.
check ur Dlink mdm has inbuilt splitter on its backside...

connect phone after splitter only.....
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