Thread: Fequent disconnections pl help !!

HI,

Iam excited to see ur msgs and answers and now i have decided to come to you guys for help. Iam in Bangalore and using my BSBL UL 750 plan and my modem Model Name: WA3002G4 and this is my summary of my line status

Line Rate - Upstream (Kbps): 508
Line Rate - Downstream (Kbps): 4429
LAN IP Address: 192.168.1.1
MAC Address: 00-1b-57-xx-67-89
Default Gateway: 117.XXXXXXXX
Primary DNS Server: 218.248.255.141
Secondary DNS Server: 218.248.255.139

and my DSL status is
Statistics -- ADSL

Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 7.9 22.8
Attenuation (dB): 35.0 13.5
Output Power (dBm): 12.5 0.0
Attainable Rate (Kbps): 5368 1144
Rate (Kbps): 4429 508
MSGc (number of bytes in overhead channel message): 58 10
B (number of bytes in Mux Data Frame): 13 72
M (number of Mux Data Frames in FEC Data Frame): 16 1
T (Mux Data Frames over sync bytes): 10 1
R (number of check bytes in FEC Data Frame): 12 0
S (ratio of FEC over PMD Data Frame length): 2.0279 4.5271
L (number of bits in PMD Data Frame): 931 129
D (interleaver depth): 32 1
Delay (msec): 16 1

Super Frames: 27930 26960
Super Frame Errors: 9788 0
RS Words: 1117238 0
RS Correctable Errors: 418919 0
RS Uncorrectable Errors: 134409 N/A

HEC Errors: 9462 0
OCD Errors: 161 0
LCD Errors: 0 0
Total Cells: 4522551 583725
Data Cells: 146487 48739
Bit Errors: 0 0

Total ES: 934 0
Total SES: 810 0
Total UAS: 43 8

i Contacted help center but no Help. So at last came to you guys. Hope to get a reply from you.If this continues i amplanningto go to Airtel. Your suggestions please wil help me decide. This is happening for past 3 weeks and no response from BSNL.

Your Downstream SNR Margin is low (7.5) and Line Attenuation is high (35) so it seems to be the cause for frequent disconnections. Also try changing mode from ADSL to G.DMT and if no improvement is seen then you better get your line checked.

see for settings ( less wifi) and the first link
for checking adsl splitter/phone modem connection.
A diagram is given.
UT-300R2U ADSL MODEM MENU

for Changing to GDMT

http://i19.tinypic.com/6kqygzt.jpg

hi,

I tried changing to G. and it leads to minus downstream atleast in ADSL2+ its in 4. Any other tips?

Thanks,
Suresh

Confirm ALL your phones are connected AFTER the ADSL splitter.
Any parallel phone anywhere else has additional adsl splitter.

Check cables/joints//connectors for oxidization/rusting/High resistance etc.
Use short RJ11 ( single pair )
UT-300R2U ADSL MODEM CONNECTION