India Broadband Forum
Internet gets Disconnected-Connected Automatically
This is a discussion on Internet gets Disconnected-Connected Automatically within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Hi.. Im using Home 1800 and I have UT Starcom Modem. I never had this problem since an year, but ...
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09-11-09, 08:48 PM
| #1 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2     |  Internet gets Disconnected-Connected Automatically Hi.. Im using Home 1800 and I have UT Starcom Modem. I never had this problem since an year, but since 5-6 days, this **** is happening.  My internet gets disconnected and connected automatically in 15-20 minutes. im completely frustrated. I had setup the pppoe connection 5 months back, but after that I had formatted my system and then I never edited my settings and I just have to swmitch on my Modem everyday and it gets connected automatically. Now, the thing is, it gets automatically disconnected and conneted in the middle and also sometime it happens that, the GREEN data light is on on the modem, but on my PC, it shows DISCONNECTED-IDENTIFYING (Vista) and then again after 5-10 minutes, it shows connected.. I know, when GREEN light goes OFF, it means, No internet. But story is, Green light shows ON, but no internet and then when I restart the modem, then it shows, GREEN light is OFF. IT seems, its just hanging, when getting disconnected. BSNL is such a bull ****.  I dont understand, who is the culprit. My PC or my Modem. Suggest me the ultimate solution to this please. This is just wasting my time.. Thanks. |
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09-11-09, 09:04 PM
| #2 |
| Platinum Member  Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 |  What is your UTstarcom modem model. |
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09-11-09, 09:06 PM
| #3 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2 | Its UT300R2U  |
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09-11-09, 09:09 PM
| #4 | |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 | Have you tried the RESET option in your modem. Quote:
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09-11-09, 09:10 PM
| #5 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2 | It only happens, when in the middle,it gets disconnected.. |
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09-11-09, 09:14 PM
| #6 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 | Can you please post your ADSL--Statistics of your modem. SNR Margin (dB): ?? ?? Attenuation (dB): ?? ?? Last edited by deepmohan; 09-11-09 at 09:14 PM. Reason: Automerged Doublepost |
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09-11-09, 09:25 PM
| #7 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2 | Hi.. Here are the screenshots bro..  |
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09-11-09, 09:32 PM
| #8 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 | Your Attenuation (dB) is too high its just on the border it seems there is problem with your telephone line just get it checked. Use the following DSL Settings  |
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09-11-09, 09:52 PM
| #9 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2 | I have this settings saved.. And what do I need to ask my telephone guys ? What to check ?? Shall I change my modem ?? |
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09-11-09, 11:23 PM
| #10 | |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 | Ask them to check your telephone line for faults like loop, tell them you are frequently getting disconnected. The leading-in cable from the junction box (DP Box) to your house should be as straight as possible, should be single length without any joints and should be away from electrical lines. Any parallel phone connections should be after the splitter and not before. Quote:
If you can get one modem from your friends or someone then you can just use that modem and check whether the problem is with your modem, if that too wont work then its sure that the problem is with your line or port at exchange. If modem is faulty then bsnl will replace it anytime if its rented and if its purchased from bsnl then they will replace it if its within one year. Last edited by deepmohan; 09-11-09 at 11:23 PM. Reason: Automerged Doublepost | |
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09-12-09, 12:36 AM
| #11 |
| Junior Member Join Date: Jun 2008 Age: 22
Posts: 41
Rep Power: 2 | yes, Internet is connected in my room first then it goes to the top floor to my bedroom. Yes, it has gone from a joint and then splitter from my modem room. Is that some problem ?? And shall I ask the BSNl guys to check the line from DP box to my house perfctly for one line, rather than any shitty joints ?? |
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09-12-09, 12:57 AM
| #12 |
| Platinum Member Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 |  |
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09-15-09, 06:40 PM
| #13 |
| Gold Member  Join Date: Sep 2008
Posts: 748
Rep Power: 3 | dude get ur line checked |
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| automatically, disconnectedconnected, internet |
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