India Broadband Forum

talktoanil

Hi
From last two days i was not able to connect. Whenever i use to dial the connection i use to get Error 691. Invalid UserID and Password.

Point to note is system has no spyware, malware, virus or Trojan. Neither there is any kind of OS problem. Router is working fine, also Telephone line is in proper state.

Hence i logged a complaint to BSNL, local exchange.

To make sure that my router has no issues, i used at my friends place who is also using BSNL connection in same building. hence, it was sure that Router, my pc or telephone line has no issues as such.

Hence , I am sure something was wrong at BSNL server. I came back home and used his user id and password on my connection. And i was surprised, i got connected too. So, here in our area, there is no port-binding.

I logged into Portal to change my BB password, but it asked for existing password. i entered it, but was not able to login.

Thus, there was some issue with my BB password.

As i did not want to cheat my friend, i disconnected.
then i again dailed my connection , and to my surprise, i got connected and net is working fine.

Guys, whats going on ? Was there any activity from BSNL due to which they have blocked/reset my password ?

Indranil

is your IP start with 59 or 117

mickey

looks like so.. otherwise theres no being in such activity....

BSNL guys will do anything which they want to..

talktoanil

117 is my IP range

just now checked my usage and it shows ZERO for the days when my net was not working.

so kya huva hoga?

mickey

hmmm....
maybe they have changed something in the login servers that resetted the password...
or some problem in their login..

meetdilip

Place a port binding request with BSNL. Just in case.

mickey

yes this will good as Dilip said.. that will be more secure.. Bsnl is playing with privacy of people...

Indranil

For cheaking just log in from your router. Just enable pppoe in your router and try from there and cheak is it log in from there or not.

Basically this problem occur from the server. Your problem will be solve within few days.

talktoanil

no no. password was not reset. cauz now i m online using my BB connection.
with same UID and PWD as it was before the problem.

is there any possibility of account baan for 24-48 hrs ? anything like this ?

Before problem, i had PPPoE(not sure abt name) where the connection use to dial from within the router only.
after this problem, i deleted that and created a new connection.

so no connection (dailing) problem as such.

How do i do that ? do i need to write an application ?

Also, when i get BSNL mails from local exchange, they put all UID in TO list. thus now i have almost all ID's in our local area.
and most of the people dont change the password. and Default pass is also PASSWORD

so this is a real problem. cauz any one can just try few accounts and get connected.

Indranil

Actually this problem occur from the DSLAM. Some time DSLAM need to restart because it's running 24 hours. I think your problem is solve now.

talktoanil

Yes. Problem is solved. but i am lil bit worried if my account has been compromised.

meetdilip

Please talk with your local exchange.

Indranil

Your account is OK. You can try from your friend connection with your user ID and password to cheak is it port binded or not.

talktoanil

sure. this way too , it works.

so no port binding here

sure i will talk

drpradeepmm

I think this usual problem of network or server in congestion.I had experienced it for 3 to 4 times.Most probably it is problem of Telecommunication exchange.