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70% downtime with BSNL home 750 in Bangalore

  1. #1
    Junior Member
    Join Date
    Sep 2009
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    Default 70% downtime with BSNL home 750 in Bangalore

    We got BSNL broadband a few weeks ago (we live near electronics city in Bangalore). Right from the start we have faced 70% downtime. Here are some patterns.
    --In the evening/night (from about 5pm -1AM), it is almost always down (95% downtime).
    --During weekdays, it is up in the day (10AM - 4PM, 2AM - 3AM) almost always.
    -- During the day, I get frequent disconnects (but it reconnects very quickly, but it is annoying as the IP address changes and I have to relogin to read emails).
    --During the night, it disconnects very rarely.
    --During the holidays (weekends, holidays), it is rarely up.


    My modem is UTStarcom WA3002-G4, and I'm connected through ethernet LAN.
    Any idea on how to solve this, or what might be causing it ?

  2. #2
    The Wizard meetdilip's Avatar
    Join Date
    Aug 2009
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    8,776

    Default

    A written complaint to the nodal officer and appellate authority may help. Address and phone no on the back side of your bill.

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