India Broadband Forum

andromeda · 10-15-09, 11:02 PM

I want to change my BSNL Broadband plan from 500 Rs to unlimited 750 Rs.

what should I write in the application form ?Can anybody please provide me the template ?

Thanks for the time

meetdilip · 10-15-09, 11:14 PM

This is the one I used.

place,

Date,

From

Name
Telephone no
Address

To

JTO

BSNL circle

Dear sir,

I wish to change my plan from BB 500 to Home UL 750. My telephone no is xxxx. Please do the needful.

regards

-sd/-

It worked for me.

andromeda · 10-15-09, 11:23 PM

thank you so much . You are very much helpful.

just4kix · 10-15-09, 11:31 PM

Please make an application in duplicate and take a "received signature" on your copy.

meetdilip · 10-15-09, 11:52 PM

Quote:

Originally Posted by andromeda

thank you so much . You are very much helpful.

Always Welcome

Also refer

Precautions during BSNL Broadband Plan Change

andromeda · 10-24-09, 08:15 PM

I got a call from BSNL that they have changed my plan from 500 BB to UL 750.

How do i verify that myself ?

meetdilip · 10-24-09, 08:31 PM

Go to data.bsnl.in, under my orders , enter the phone no in the prescribed format. Check for Provisioned status and effective date.

Can you feel the speed difference ? Go to speedtest.net and check the speed.

andromeda · 10-24-09, 08:49 PM

Quote:

Originally Posted by meetdilip

Go to data.bsnl.in, under my orders , enter the phone no in the prescribed format. Check for Provisioned status and effective date.

I have been following that for couple of days till today after submitting the application . no records are there till today.

Do they really bother to add records there ?

Is there any other diagnostic check i can think of to get it confirmed ?

I have already read the sticky thread of Precautions during plan change in this forum.

Quote:

Can you feel the speed difference ? Go to speedtest.net and check the speed.

what do you mean ?

does UL 750 speed is less than BB 500 ?
does UL 750 speed is greater than BB 500 ?
does UL 750 speed is equal to BB 500 ?

There is no point in checking the speed now ...because I have NOT checked the speed earlier and so I can not compare with the current speed.

Thanks for your time.

tell me one thing .....for UL 750 users do they see the USAGE details ?

or they get to see the usage record as 0 (zero) ?

may be this could be other way to verify so that whether my usages are adding up or not .

I am not sure how the data usage looks like for UL 750 users .

Can anybody tell me what they see in the portal ?

meetdilip · 10-24-09, 09:05 PM

For Home 500 plan speed will be around 1 Mbps. But for UL 750 it is around 0.3 Mbps. Please check the speedtest.net results.

Have you entered your phone no in the prescribed format and hit the search button ?

Check the my services > usage details. Your plan is changed if the chargeable units is zero.

andromeda · 10-24-09, 09:33 PM

Quote:

Originally Posted by meetdilip

For Home 500 plan speed will be around 1 Mbps. But for UL 750 it is around 0.3 Mbps. Please check the speedtest.net results.

what ! so much of speed reduction ?

will check it out and will post the screenshot here soon.

Quote:

Have you entered your phone no in the prescribed format and hit the search button ?

Yes ...perfectly ...No mistake .

Quote:

Check the my services > usage details. Your plan is changed if the chargeable units is zero.

I have been looking in it ....last usage entry was around noon time ....BSNL guy called around after the noon time ....I am looking for the next usage entry ....it has not yet come in the portal ....if it comes and usage value is zero then its certain that the plan has changed .....right ?? I'll confirm this by seeing the next entry .

thanks for the time

Here is the speed test results

Download speed : 1.75 Mb/s

Upload speed: 0.71 Mb/s

ping : 68 ms

N.B : I can't post screen shot urls as my number of posts < 15 .

what you see from this ?

meetdilip · 10-24-09, 09:47 PM

Welcome. Your download speed is 1.75 Mb/s. Your plan is still Home 500. It was wise of you to check before you believed them. Wait till your speed drop or check whether chargeable units is zero.

Quote:

I have been looking in it ....last usage entry was around noon time ....BSNL guy called around after the noon time ....I am looking for the next usage entry ....it has not yet come in the portal ....if it comes and usage value is zero then its certain that the plan has changed .....right ??

Yes.

andromeda · 10-25-09, 12:17 PM

Quote:

Originally Posted by meetdilip

Go to data.bsnl.in, under my orders , enter the phone no in the prescribed format. Check for Provisioned status and effective date.

Can you feel the speed difference ? Go to speedtest.net and check the speed.

I am sorry . You were write ...I mistyped the prescribed format and hence there was no record found.

you need to write the STD code as 33 instead of 033 !!!!

This is funny .

Now , I can see

plan name: Combo 500
Order status : Provisioned

Does that mean my plan has not yet been changed to UL 750 then ?

please comment .

But they called me and informed that it has been changed !!!

when I can expect this to be changed then ?

meetdilip · 10-25-09, 12:20 PM

Your plan is still 500 C. I am not sure why they called you and gave a wrong information. Talk to the Senior Divisional Engineer (SDE) and seek explanation.

Mostly plan changes occur on the first week of every month.

andromeda · 10-25-09, 12:55 PM

BUT surprising thing ...since yesterday after the the BSNL guy called by noon , there is no usage records logged in the portal !!!

So, how do you explain this ?

Is it that they really have upgraded the plan but the provisioning record is not updated yet .

could that be possible ?

meetdilip · 10-25-09, 01:21 PM

Quote:

Originally Posted by andromeda

BUT surprising thing ...since yesterday after the the BSNL guy called by noon , there is no usage records logged in the portal !!!

So, how do you explain this ?

Is it that they really have upgraded the plan but the provisioning record is not updated yet .

could that be possible ?

BSNL updates the portal late, may be because of that. It is wise to wait till you see provisioned. BSNL guys are not reliable.

andromeda · 10-26-09, 06:59 PM

.they are charging me . ...i started getting usage records continuously

They provided the wrong information ....**** people

When can i expect the upgrades ?

meetdilip · 10-26-09, 07:03 PM

Keep checking the portal.

andromeda · 10-26-09, 07:12 PM

Quote:

Originally Posted by meetdilip

Keep checking the portal.

Thanks .....might be they'll update from the 1st of november...starting of the new month....today 26 oct ......4 days to go

andromeda · 10-28-09, 03:24 PM

yea....PORTAL has been updated finally ..

Plan Change Home UL 750

Effective Date : 01/11/2009

So, this means ..i can download / upload unlimited from 1st November .

Still 3 days to go

meetdilip · 10-28-09, 03:27 PM

Wait till you see provisioned in the status area and chargeable units as zero.

10-15-09, 11:02 PM	#1
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	How to change Broadband plan ? I want to change my BSNL Broadband plan from 500 Rs to unlimited 750 Rs. what should I write in the application form ?Can anybody please provide me the template ? Thanks for the time

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10-15-09, 11:14 PM	#2
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	This is the one I used. place, Date, From Name Telephone no Address To JTO BSNL circle Dear sir, I wish to change my plan from BB 500 to Home UL 750. My telephone no is xxxx. Please do the needful. regards -sd/- It worked for me.

10-15-09, 11:23 PM	#3
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	thank you so much . You are very much helpful.

10-15-09, 11:31 PM	#4
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	Please make an application in duplicate and take a "received signature" on your copy.

10-24-09, 08:15 PM	#6
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	I got a call from BSNL that they have changed my plan from 500 BB to UL 750. How do i verify that myself ?

10-24-09, 08:31 PM	#7
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	Go to data.bsnl.in, under my orders , enter the phone no in the prescribed format. Check for Provisioned status and effective date. Can you feel the speed difference ? Go to speedtest.net and check the speed.

10-24-09, 09:05 PM	#9
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	For Home 500 plan speed will be around 1 Mbps. But for UL 750 it is around 0.3 Mbps. Please check the speedtest.net results. Have you entered your phone no in the prescribed format and hit the search button ? Check the my services > usage details. Your plan is changed if the chargeable units is zero.

10-25-09, 12:20 PM	#13
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	Your plan is still 500 C. I am not sure why they called you and gave a wrong information. Talk to the Senior Divisional Engineer (SDE) and seek explanation. Mostly plan changes occur on the first week of every month.

10-25-09, 12:55 PM	#14
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	BUT surprising thing ...since yesterday after the the BSNL guy called by noon , there is no usage records logged in the portal !!! So, how do you explain this ? Is it that they really have upgraded the plan but the provisioning record is not updated yet . could that be possible ?

10-26-09, 06:59 PM	#16
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	.they are charging me . ...i started getting usage records continuously They provided the wrong information ....**** people When can i expect the upgrades ?

10-26-09, 07:03 PM	#17
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	Keep checking the portal.

10-28-09, 03:24 PM	#19
andromeda Junior Member Join Date: Aug 2009 Posts: 21 Rep Power: 1	yea....PORTAL has been updated finally .. Plan Change Home UL 750 Effective Date : 01/11/2009 So, this means ..i can download / upload unlimited from 1st November . Still 3 days to go

10-28-09, 03:27 PM	#20
meetdilip The Wizard Join Date: Aug 2009 Posts: 894 Rep Power: 1	Wait till you see provisioned in the status area and chargeable units as zero.

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