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Night usage considered as charged!

This is a discussion on Night usage considered as charged! within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I downloaded around 2.6GB in NU yesterday and it has counted all of it as charged. So now usage is ...

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Old 10-16-09, 11:08 PM   #1
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Default Night usage considered as charged!

I downloaded around 2.6GB in NU yesterday and it has counted all of it as charged. So now usage is already up to 4GB.

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Old 10-16-09, 11:25 PM   #2
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There are many threads in this forum saying that you have to reconnect/restart your connection / modem at 2:05AM and again at 7:55AM. But here is is cleared that you have started your download at 1:50 AM and continued upto 8:09 AM. Both the case are not within the range of NU i.e 2AM to 8AM. SO you are charged. Still you may proceed to your local BSNL authority for the clarification
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Old 10-16-09, 11:29 PM   #3
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So, will the usage be free or charged? Should I go to exchange and complain?
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Old 10-16-09, 11:37 PM   #4
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According to your portal display it is charged unit and it will be reflected to your bill. To make a complain, you have to wait for the bill.
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Old 10-17-09, 12:05 AM   #5
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Takea print out.
Since the usage is almost between 0200AM and 0800AM ,
this usage will be treated as Free download. and will not be charged.

Be careful not to repeat the same mistake again.
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Old 10-17-09, 12:06 AM   #6
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You will be charged unless you can convince your accounts officer. To avoid such incidents, reboot your modem a little after 2.00 am and a little before 8.00 am. You can automate the whole process using Imran's Broadband Helper Utility.
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Old 10-17-09, 10:12 AM   #7
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But what do I do now? Will they agree if I go to the exchange and say it is almost between 2-8?
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Old 10-17-09, 01:12 PM   #8
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Quote:
Originally Posted by hplp20 View Post
But what do I do now? Will they agree if I go to the exchange and say it is almost between 2-8?
You are lucky that the start and end times are just minutes before and after NU. Take a print out with you and talk with them. They may budge.
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