This is a discussion on Night usage considered as charged! within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I downloaded around 2.6GB in NU yesterday and it has counted all of it as charged. So now usage is ...
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| | #1 |
| Junior Member Join Date: Jan 2009
Posts: 55
Rep Power: 1 | I downloaded around 2.6GB in NU yesterday and it has counted all of it as charged. So now usage is already up to 4GB. |
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| | #2 |
| Gold Member Join Date: May 2008 Location: Assam
Posts: 556
Rep Power: 2 | There are many threads in this forum saying that you have to reconnect/restart your connection / modem at 2:05AM and again at 7:55AM. But here is is cleared that you have started your download at 1:50 AM and continued upto 8:09 AM. Both the case are not within the range of NU i.e 2AM to 8AM. SO you are charged. Still you may proceed to your local BSNL authority for the clarification |
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| | #3 |
| Junior Member Join Date: Jan 2009
Posts: 55
Rep Power: 1 | So, will the usage be free or charged? Should I go to exchange and complain? |
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| | #4 |
| Gold Member Join Date: May 2008 Location: Assam
Posts: 556
Rep Power: 2 | According to your portal display it is charged unit and it will be reflected to your bill. To make a complain, you have to wait for the bill. |
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| | #5 |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,240
Rep Power: 12 | Takea print out. Since the usage is almost between 0200AM and 0800AM , this usage will be treated as Free download. and will not be charged. Be careful not to repeat the same mistake again. |
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| | #6 |
| The Wizard Join Date: Aug 2009
Posts: 896
Rep Power: 1 | You will be charged unless you can convince your accounts officer. To avoid such incidents, reboot your modem a little after 2.00 am and a little before 8.00 am. You can automate the whole process using Imran's Broadband Helper Utility. |
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| | #7 |
| Junior Member Join Date: Jan 2009
Posts: 55
Rep Power: 1 | But what do I do now? Will they agree if I go to the exchange and say it is almost between 2-8? |
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| | #8 |
| The Wizard Join Date: Aug 2009
Posts: 896
Rep Power: 1 | |
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| Tags |
| charged, considered, night, usage |
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