India Broadband Forum
BSNL broadband combo 500 service
This is a discussion on BSNL broadband combo 500 service within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I am using BSNL combo 500 from one & a half month, initially i was getting speed around 1.8Mbps with ...
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10-20-09, 11:34 PM
| #1 |
| Junior Member  Join Date: Sep 2009 Location: Punjab Age: 18
Posts: 57
Rep Power: 1   |  BSNL broadband combo 500 service I am using BSNL combo 500 from one & a half month, initially i was getting speed around 1.8Mbps with no disconnection. But, from last 2 weeks, i am badly suffering from low downloading speed (300kbps-600kbps) with frequent disconnections. (low SNR margin & high line attenuation) I make complaint about this problem @12678 and they tell me that they will send lineman to our house, and they send but of no use. The lineman checks the whole cable and said that there is no fault & he cant do anything. Then i make a written complaint & gives the whole description but now no one is responding. No one is picking up my phone. No call back from them. What should i do? Can i complaint to higher authorities or just wait around for their response. |
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10-20-09, 11:54 PM
| #2 |
 Join Date: Jan 2006 Location: New Delhi Age: 32
Posts: 4,700
Rep Power: 12 |  Did you get any letter telling you about any work in your area or network upgrade or something from your ISP? Is there any fair usage policy due to which your speed might have been reducing due to the amount of usage? Did you change anything at your end when you experienced this change in speed? |
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10-21-09, 01:47 AM
| #3 |
| The Wizard  Join Date: Aug 2009
Posts: 897
Rep Power: 1 | A written complaint with receipt to Nodal officer and Appellate authority. Address and phone no on the backside of your bill. |
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10-21-09, 07:15 AM
| #4 | |||
| Junior Member Join Date: Sep 2009 Location: Punjab Age: 18
Posts: 57
Rep Power: 1 | Quote:
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10-21-09, 11:16 PM
| #5 | |
| Bronze Member  Join Date: Aug 2009 Age: 19
Posts: 287
Rep Power: 1 | Quote:
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10-24-09, 09:47 PM
| #6 |
| Platinum Member  Join Date: Jan 2009 Location: Chennai
Posts: 809
Rep Power: 3 | ^^^ If your problems are no rectified or not attended you can always opt for other isp's in this regard airtel is best but bit expensive. |
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10-25-09, 07:45 PM
| #7 |
| Junior Member Join Date: May 2009 Location: noida Age: 20
Posts: 7
Rep Power: 1 | problem with bsnl same thing happened to me......but i complaint to the bsnl....they also sent linemen to my home....but he proved of no use so i complaint to the higher authority ie SDO 3 to 4 times then i got my broadband right  ...but even today i sometime face problem...  |
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| bsnl, service, sucking |
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