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Internet not working with Beetel 450TC1 ADSL2+ Router

This is a discussion on Internet not working with Beetel 450TC1 ADSL2+ Router within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Hi Gurus, Kindly help me to resolve my wifi router problem with BSNL Broadband connection. Internet is not working with ...

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Old 11-11-09, 12:03 PM   #1
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Default Internet not working with Beetel 450TC1 ADSL2+ Router

Hi Gurus,
Kindly help me to resolve my wifi router problem with BSNL Broadband connection. Internet is not working with my Beetel 450TC1 ADSL2+ Router with BSNL broadband. I have taken the modem to BSNL office and they configured the setting, Still I could not access internet with Beetel 450TC1 ADSL2+ Router. Rather when I ping google.com from command prompt it’s pinging. But in browser I get the following error message "Your ADSL is down, please check your ADSL line is plugged correctly!"
I have attached the screenshots of my router settings, Kindly help me in this regard.
-Nagaraj
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File Type: gif img2.GIF (13.8 KB, 6 views)
File Type: gif img3.GIF (36.4 KB, 4 views)
File Type: gif img4.GIF (35.8 KB, 3 views)
File Type: gif img5.GIF (35.4 KB, 6 views)
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Old 11-11-09, 12:22 PM   #2
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Good beginning in your first post with annexures.
Congrats.
You have not confirmed , whether Internet worked in Bsnl office.
Since you say it was set at BSNL For
"always On" PPPoA/PPPoE connection ( UserID/PW entered )
NO changes now in modem.
1.
Copy Paste this data here ( NO EDIT)
Start RUN type cmd OK
New window
type ipconfig /all

2.Start /Network/ LAN
properties
Network settings
Properties
TCP/IP
properties
Obtain Ip address automatically.
DNS
enter 208.67.220.220 and 208.67.222.222
Apply Save.
Feedback.

REF:WA3002
WA3002-g1 (Type-II) ADSL MODEM MULTIUSER CONFIGURATION
Please check modem menu pages are same or not. Confirm.
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Old 11-11-09, 01:18 PM   #3
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Thanks for your quick assistance sir. I have made changed as per your Step1 and Step2, attached screen shots of it too. Still I could not browse any sites.
forgot to mention about the net connectivity at "Bsnl office". He configured the ADSL2 Modem and he told me to connect at my home and check for the net connectivity
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Old 11-11-09, 04:58 PM   #4
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i am going little off topic here first.
i got 5 sub exchanges for BSNL in my city. what happened year bak, i bought 1 beetal called ID instrument to attach for my landline phone. I tested the instrument at shopkeepers successfully. when i tried to use the instrument @ my home, twas not working at all. i even went to my exchange & checked instru @ SDE office. all futile. those ppl tried to find fault in my line for 4 days, but none helped. i went to shopkeeper again & tested instrument successfully. after few days i was told by SDE that at some exchanges the beetal instruments don't work at all. he told me there are certain technical parameters of excange (forgot the names of technical parameters) that causes problems with beetal.

off course we are talking abt BB here & not called ID. but both things have one thing common, BSNL landline.

PS: the shop was in other sub exchange.
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Old 11-11-09, 05:29 PM   #5
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1.Try to get the LAN connection working first.
img6.gif seems ok.
2.In your WIFI ipconfig data
img7.gif
Ip address 169.254.138.240 is
Microsoft XP default allotted IP>
Your wifi will not work.

3. Confirm , whether WA3002_g1 is similar to your
Beetel 450TCI.
CHECK:
From BSNL PHOne Junction===RJ11==> ADSL splitter LINE
ADSL splitter PHONE PORT ===Rj11 ==> to All Phones
ADSL splitter MOdem POrt====>>> RJ11 to Beetel

IMg3.gif says no connection.
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Old 11-11-09, 09:36 PM   #6
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I am sorry, I couldn't understand how to check WA3002_g1 and RJ11 as you have mentioned. Please Guide me on this.
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Old 11-11-09, 10:34 PM   #7
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You have not even checked the two links i had given earlier.
Rj11 is the telephone type cable used .

Menu pages if you compare then you can follow the
instructions given in the links.

did you open the websites given earlier ?
h t t p://www.maharashtra.bsnl.co.in/ssa/nashik/wa3002.htm
WA3002-g1 (Type-II) ADSL MODEM MULTIUSER CONFIGURATION

Rj11 is the telephone cable used to connect.
see this link for connections.
WA3002-g1 ADSL MODEM (Type-II) CONNECTION
See other links in same web site.
Wa 3002_g1 and your router beetel 450TC1
appear to havesimilar menu pages.
I don't have either modem/router.

Copy/paste this data here.
Procedure :
START run type cmd Ok
New window
type ipconfig /all

Last edited by essbebe; 11-11-09 at 10:38 PM. Reason: Automerged Doublepost
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Old 11-12-09, 02:04 PM   #8
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Thanks a lot for you assistance essbebe. Your points really helped me to resolve the issue.
I have clicked on factory restore option and configure by the steps given by you. Now I can browse internet from my LAN. I too configured my wifi and it working. But after 10-15 min my wifi gets disconnected from my laptop. The wifi led light on my laptop doesn’t glow even if I switch off and on my wifi button. Upon restart of my system I can use my wifi, But again it gets disconnected. When I check for the “Wireless Network Connection “ on my Network Connection window it shows in disable status. If I try to enable it it gives be error “No Connection Found” . I need your help in this regard.
Thank you once again.
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Old 11-12-09, 04:33 PM   #9
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Please use paragraphs or breaks.
Quote:
(1)..... I too configured my wifi and it working. ( * OK

(2)But after 10-15 min my wifi gets disconnected from my laptop.
The wifi led light on my laptop doesn’t glow even if I switch off
and on my wifi button. (*wlan adapter settings ? wait )

(3)Upon restart of my system I can use my wifi,
But again it gets disconnected. (* intermittent WIFI to recheck snr/attn mod selected in Router

(4)When I check for the “Wireless Network Connection “
.....it shows in disable status. (* usual)

(5)If I try to enable it it gives be error “
No Connection Found”(* internet connection lost
In this condition reconnect LAN cable and check BSNL is working )
Para two:
(6)At least you could have confirmed
what website or link, given by me , you followed.

(7)When you connect only in WIFI do you keep the LAN cable
connected ?

(8)How far is the WIFI router/antenna from laptop/
Test in close proximity.
(9).
Copy/paste this data ( No edit ) when in wifi.
Procedure ;
Start RUN type cmd OK
New window
type ipconfig /all
(10)
Also the jpg picture of system or connection status.

Feedback by quoting above numbers.

Last edited by essbebe; 11-12-09 at 05:06 PM.
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Old 11-13-09, 12:22 PM   #10
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Greetings essbebe! Thanks for your assistance. Below are my updates.

Para two:

(6)At least you could have confirmed
what website or link, given by me , you followed.
Answer: i followed WA3002-g1 (Type-II) ADSL MODEM MULTIUSER CONFIGURATION URL for wireless configuration.

(7)When you connect only in WIFI do you keep the LAN cable
connected ?
Answer: NO. i have not connected LAN Cable.

(8)How far is the WIFI router/antenna from laptop/
Test in close proximity.
Answer: Its very nearer. Still my Wifi connections get disconnected after 10-15 mins

(9).
Copy/paste this data ( No edit ) when in wifi.
Procedure ;
Start RUN type cmd OK
New window
type ipconfig /all

Answer:

D:\Documents and Settings\werfgg>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : w2wzftqt01
Primary Dns Suffix . . . . . . . : emac.corp.eds.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : eds.com


Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-21-70-CB-C9-46

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-CD-AC-27
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, November 13, 2009 12:00:20 PM
Lease Expires . . . . . . . . . . : Monday, November 16, 2009 12:00:20 PM

Ethernet adapter {FF0BFC2D-86BA-4338-AE19-C7A6D44B0E01}:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Check Point Virtual Network Adapter
For SSL Network Extender - McAfee NDIS Intermediate Filter Miniport
Physical Address. . . . . . . . . : 54-55-43-44-52-11

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth Personal Area Network
Physical Address. . . . . . . . . : 00-21-86-4B-1D-7E

(10)
Also the jpg picture of system or connection status.

Answer: Image attached.
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Old 11-13-09, 12:33 PM   #11
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My wifi connection got disconnected now, Wifi led light doesn't glow on my laptop too. I have attached the screen shot of it.
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Old 11-13-09, 06:57 PM   #12
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Quote:
Originally Posted by nagaraj.chk View Post
My wifi connection got disconnected now, Wifi led light doesn't glow on my laptop too. I have attached the screen shot of it.
Try this:
start/Network/ any LAN connected
Properties
Network settings page
See top box ethernet card details
Configure
check enabled or not.
or
tcp/ip
properties
what you get ?

[quote ] give feed back[/quote ] without space will show
Quote:
give feedback
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Old 11-16-09, 11:06 AM   #13
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Hi essbebe GoodMorning,

I could not able to follow your previous reply instruction. Kindly teach me on how to verify the above steps.
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Old 11-16-09, 12:04 PM   #14
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1. see image 007 for dns settings. select obtain address automatically
Apply Save.

2.select your wlan connection
( image 005)
see your wireless card. listed in top box
check configure and ensure enabled.
Click Advanced and see other options.

3.Needed modem/router connection status
screen shot as Jpg annexure
showing snr attn line speed rate Mod selected
to check intermittent wifi bsnl connection.

Confirm wifi is working.

REF:http://www.maharashtra.bsnl.co.in/ssa/nashik/wa3002.htm
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File Type: jpg image005.jpg (38.2 KB, 3 views)
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Old 11-16-09, 03:28 PM   #15
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Thank you essbebe for your fabulous solution to my problem

1. see image 007 for dns settings. select obtain address automatically
Apply Save.
Answer: I have done the changes as suggested by you.

2.select your wlan connection
( image 005)
see your wireless card. listed in top box
check configure and ensure enabled.
Click Advanced and see other options.
Answer: Attached the screenshot of my configuration
attachment-->img12.GIF

3.Needed modem/router connection status
screen shot as Jpg annexure
showing snr attn line speed rate Mod selected
to check intermittent wifi bsnl connection.
Answer: attached the screenshot
attachment-->img10.GIF

While following the URL provided by you. I have noticed the below thinks missed on my wireless configuration

On my wireless settings I can see
1.Authentication Type is set as WPA-PSK were as on the link provided by you i can see it was set as "WEP-64Bits",
2.Also SSID differs on my setting. I have attached the screenshot of my wireless setting, Kindly advice on it
Attachment--> img11.GIF
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File Type: gif img11.GIF (42.6 KB, 3 views)
File Type: gif img12.GIF (42.6 KB, 3 views)
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Old 11-16-09, 04:04 PM   #16
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Congrats.
Code:
 IF IT WORKS DON'T REPAIR ! 
Any way check your cables ( make them short) and contacts.
Attn D/L should be reduced.

2.
WPA etc is the higher security code. compared to WEP.
I don't have this modem/router.
3
You can save the present settings to say
C:/My Documents/ Beetel settings Nov 16th
or save in a folder all the modem settings pages
as screen shots. ( some also posted here already ).
Add the links given to Book Marks if needed.

4.
The picture/s I had posted/extracted from guide by
@just4kix tcp/ip settings.zip see in "Broadband How to ...."
forum .
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