Thread: please help!

i have smartax mt882 modem and had configured to use bridged mode and used to dial to Internet. yesterday evening i got this error "Error 797 the modem could not be found". i tried removing the dial up connection and changed to ppoe mode and it connected right away to internet. but now when i create new dialup its unable to detect the network adapter and puts it as modem missing.

Are you using the USB Port ?

Can you access the modem settings in Dialer
mode and see the Summary page ?
Green icon is seen ? against 0_35 link ?
"Note" ICON ?
OR
go to Diagnostics page and check fail
components.

Originally Posted by essbebe

Are you using the USB Port ?

Can you access the modem settings in Dialer
mode and see the Summary page ?
Green icon is seen ? against 0_35 link ?
"Note" ICON ?
OR
go to Diagnostics page and check fail
components.

good answer!:clap:

also i recommend using lan cable as there are no bugs in it!

hi thanx for the suggestions . am using LAN and when try creating a new dialup connection it fails. my network is connected but when i dial it says unable to. i've attached a screen shot of how it looks. on another partition i have win 7 and there it works perfectly.

i've tried uninstalling the network adapter and reinstalling. no go...

Originally Posted by zeezar

hi thanx for the suggestions . am using LAN and when try creating a new dialup connection it fails. my network is connected but when i dial it says unable to. i've attached a screen shot of how it looks. on another partition i have win 7 and there it works perfectly.

i've tried uninstalling the network adapter and reinstalling. no go...

I suspect that is temporary problem and it should be reseted by resetting modem and not sure for the exact reason though

Are you having the problem with VISTA?
unable to create a dialer to connect to Internet ?
Earlier dialer working OK.....

its vista. old dialer also giving the same message...when i create a new dialer its saying modem removed - unavailable device() in the properties.

Originally Posted by zeezar

(1)i have smartax mt882 modem
and had configured to use bridged mode and used to dial to Internet.
(* in which OS WIN7 or VISTA ?)
(2)yesterday evening i got this error "Error 797 the modem could not be found". (* in VISTA OS only )
(try a System Restore
(3)i tried removing the dial up connection and (*in network page ?)
(4)changed to ppoe mode and it connected right away to internet.
(5)but now when i create new dialup its (6).unable
to detect the network adapter and puts it as modem missing
(*?????)
.

Additional info : in windows 7 no problem
Dialer mode OK
Now problem confined to VISTA OS
Para two
In Device Manager( VISTA )check any old 56k dialup modem is enabled. if so disable it. Uninstall the drivers. ( make a backup somewhere )
====================
UPDATE
With OS VISTA selected
post ipconfig /all data.
Probably dialer files corrupted.

hi

i've attached the screenshot of ipconfig /all.

also checked for any 56 dialup modem in device manager. none found

@zeezar

PROBLEM

problem with VISTA. Error 797
unable to create a dialer to connect to Internet.
Earlier dialer working OK

----------------------------------------------------------
[QUOTE]in windows 7 no problem
Dialer mode OK
-----------------------------------------------------------
OPTION 1:_______________________________
FILES:
.....Network Connections ......control netconnections
INetwork Connections.... ncpa.cpl
Network Setup Wizard.... netsetup.cpl
( From XP PRO SP3 . likely to be same in VISTA) Files may be corrupt.

If you have the INSTALLATION CD
start run
try sfc /scannow
VISTA may replace the corrupt files.

OPTION_2:________________________________________
You may disable IPV6 in network settings.
Para two:
ipconfig /all data acceptable .

tried the steps above. the sfc /scannow finished with errors which could not be fixed.
went for system restore and that fixed the problem.

thanx to everyone....

thats great! it could be with some temp files and as being accessed by some other programs it did not succeed for the first time, may be