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please help!

This is a discussion on please help! within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i have smartax mt882 modem and had configured to use bridged mode and used to dial to Internet. yesterday evening ...

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Old 12-03-09, 07:55 AM   #1
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Default please help!
i have smartax mt882 modem and had configured to use bridged mode and used to dial to Internet. yesterday evening i got this error "Error 797 the modem could not be found". i tried removing the dial up connection and changed to ppoe mode and it connected right away to internet. but now when i create new dialup its unable to detect the network adapter and puts it as modem missing.
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Old 12-03-09, 08:11 AM   #2
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Are you using the USB Port ?

Can you access the modem settings in Dialer
mode and see the Summary page ?
Green icon is seen ? against 0_35 link ?
"Note" ICON ?
OR
go to Diagnostics page and check fail
components.
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Old 12-03-09, 12:52 PM   #3
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Default
Quote:
Originally Posted by essbebe View Post
Are you using the USB Port ?

Can you access the modem settings in Dialer
mode and see the Summary page ?
Green icon is seen ? against 0_35 link ?
"Note" ICON ?
OR
go to Diagnostics page and check fail
components.
good answer!:clap:

also i recommend using lan cable as there are no bugs in it!
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Old 12-03-09, 07:34 PM   #4
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Default am using LAN
hi thanx for the suggestions . am using LAN and when try creating a new dialup connection it fails. my network is connected but when i dial it says unable to. i've attached a screen shot of how it looks. on another partition i have win 7 and there it works perfectly.

i've tried uninstalling the network adapter and reinstalling. no go...
Attached Images
File Type: jpg dialer.jpg (41.1 KB, 7 views)
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Old 12-03-09, 11:12 PM   #5
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Quote:
Originally Posted by zeezar View Post
hi thanx for the suggestions . am using LAN and when try creating a new dialup connection it fails. my network is connected but when i dial it says unable to. i've attached a screen shot of how it looks. on another partition i have win 7 and there it works perfectly.

i've tried uninstalling the network adapter and reinstalling. no go...
I suspect that is temporary problem and it should be reseted by resetting modem and not sure for the exact reason though
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Old 12-03-09, 11:35 PM   #6
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Are you having the problem with VISTA?
unable to create a dialer to connect to Internet ?
Earlier dialer working OK.....
Last edited by essbebe; 12-04-09 at 05:35 AM.
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Old 12-04-09, 07:06 AM   #7
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its vista. old dialer also giving the same message...when i create a new dialer its saying modem removed - unavailable device() in the properties.
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Old 12-04-09, 08:19 AM   #8
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Default Error 797 Vista Dialer Not working OK with WIN7
Quote:
Originally Posted by zeezar View Post
(1)i have smartax mt882 modem
and had configured to use bridged mode and used to dial to Internet.
(* in which OS WIN7 or VISTA ?)
(2)yesterday evening i got this error "Error 797 the modem could not be found". (* in VISTA OS only )
(try a System Restore
(3)i tried removing the dial up connection and (*in network page ?)
(4)changed to ppoe mode and it connected right away to internet.
(5)but now when i create new dialup its (6).unable
to detect the network adapter and puts it as modem missing
(*?????)
.
Additional info : in windows 7 no problem
Dialer mode OK
Now problem confined to VISTA OS
Para two
In Device Manager( VISTA )check any old 56k dialup modem is enabled. if so disable it. Uninstall the drivers. ( make a backup somewhere )
====================
UPDATE
With OS VISTA selected
post ipconfig /all data.
Probably dialer files corrupted.
Last edited by essbebe; 12-04-09 at 08:37 AM.
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Old 12-04-09, 07:11 PM   #9
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Default screen shot of ipconfig /all
hi

i've attached the screenshot of ipconfig /all.

also checked for any 56 dialup modem in device manager. none found
Attached Images
File Type: jpg ipconfig.jpg (110.3 KB, 2 views)
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Old 12-04-09, 07:23 PM   #10
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Default VISTA error 797 cannot create dialer.
@zeezar

PROBLEM
Quote:

problem with VISTA. Error 797
unable to create a dialer to connect to Internet.
Earlier dialer working OK
----------------------------------------------------------
[QUOTE]in windows 7 no problem
Dialer mode OK
-----------------------------------------------------------
OPTION 1:_______________________________
FILES:
.....Network Connections ......control netconnections
INetwork Connections.... ncpa.cpl
Network Setup Wizard.... netsetup.cpl
( From XP PRO SP3 . likely to be same in VISTA) Files may be corrupt.

If you have the INSTALLATION CD
start run
try sfc /scannow
VISTA may replace the corrupt files.

OPTION_2:________________________________________
You may disable IPV6 in network settings.
Para two:
ipconfig /all data acceptable .
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