Thread: Router dead during software update

Please help me am in trouble.My bsnl wireless router wa3002g4 get damaged during fireware(software) update.Now only 2 led lights are always on.The power led & dsl led lidhts are on.But the internet & wlan led never shows any thing in their led lights.They never works after the update.I used to reset the router but nothing happens.Also cannt open 192.168.1.1.

Please help me as soos as possilble .
Thanks in Advance....

Originally Posted by snr007

Please help me am in trouble.My bsnl wireless router wa3002g4 get damaged during fireware(software) update.Now only 2 led lights are always on.The power led & dsl led lidhts are on.But the internet & wlan led never shows any thing in their led lights.They never works after the update.I used to reset the router but nothing happens.Also cannt open 192.168.1.1.

Please help me as soos as possilble .
Thanks in Advance....

try reset. not sure if it will work. give it a try.

Firmware updates are not recommended for BSNL provided routers. Never fix anything that isn't broken.

As Anil said, try a RESET and see whether that works. If not, and the router is within warranty, try to get an exchange. Do not mention what you tried to do. Just say that the modem is not working.

There is no official firmware available for WA3002G4, then from where you got one for upgrade...? Your router is of no use now, if within one year or on rental get it replaced from bsnl, dont tell them that you updated the firmware.

Originally Posted by just4kix

Firmware updates are not recommended for BSNL provided routers. Never fix anything that isn't broken.

As Anil said, try a RESET and see whether that works. If not, and the router is within warranty, try to get an exchange. Do not mention what you tried to do. Just say that the modem is not working.

But, In the case of Nokia C2110 I've heard that people talking that firmware updates are fine !

Originally Posted by SledgeHammer

But, In the case of Nokia C2110 I've heard that people talking that firmware updates are fine !

i wonder why our members are so crazy of firmware udates !!!
I perhaps feel , that it is a mania "I want to have the latest firmware". It would be a mis-adventure.

I definitely feel that we should try to best use existing firware.
as new firmware , if at all released, BSNL would upload in their sites
we need to check for it and then only search for a way out.
We should always remember that unlike, Desktop PC , we dont have means to restore to original position.

Originally Posted by mvs sarma

i wonder why our members are so crazy of firmware udates !!!

I have the same qustion

Originally Posted by mvs sarma

I perhaps feel , that it is a mania "I want to have the latest firmware". It would be a mis-adventure.

Yes, I think so

C2110 (Type-A) ADSL MODEM MULTIUSER CONFIGURATION
Please see website for C2110 FW upgrade.

Firmware of any Devices should be updated only in following two conditions:

1. The provider of the Device (here BSNL) has released the firmware update on their website.

2. If the Device has a problem which can be resolved by the firmware update, i.e., the download page should mention that it will fix the issue.

If your router is not working after flashing the firmware, it may require service.

P.S.- Same goes for the firmware updates of your Computer's Optical Drive and BIOS updates.

Another thing to be kept in mind while flashing the Firmware is that you should have a constant power supply, if there is a power failure then it will result in a failure.

Originally Posted by deepmohan

Another thing to be kept in mind while flashing the Firmware is that you should have a constant power supply, if there is a power failure then it will result in a failure.

basically why should we change , Sir?

Hope your Upload issue is resolved or you are on the process?

Originally Posted by mvs sarma

basically why should we change , Sir?

My post was in continuation to the post from itsmemad POST #9 (Router dead during software update)

1. The provider of the Device (here BSNL) has released the firmware update on their website.

2. If the Device has a problem which can be resolved by the firmware update, i.e., the download page should mention that it will fix the issue.

Originally Posted by mvs sarma

Hope your Upload issue is resolved or you are on the process?

I dont have time to make rounds of bsnl office so for a while droped the plan.