Thread: BSNL no DSL

Hi All,
I am having terrible problem with BSNL internet since last 2 months. I have inteermitant internet connectivity and DSL light suddenly starts blinking from steady state and hence no internet. BSNL technician everytime comes and says its problem with your internal wiring but I suspect hes technically weak and not able to identify the problem. This is so because if I make it direct (without splitter), then it works for sometime.
Now 3 days back, one technician had come and after he manipulated something in junction box, I am not even getting DSL blinking.
Any suggestions on how I can restore my internet ? Any idea who should I speak to because I have lodged my complaint innumerous times and all I got is docket number each time.
Thanks

1. Post your modem - model and make

2. Replace the splitter

3. Post your SNR and attenuation values here

4. Check your line

5. A written complaint with receipt to the Nodal officer and Appellate authority. Address and telephone no on the backside of your bill.

Originally Posted by grad.mech

Hi All,
I am having terrible problem with BSNL internet since last 2 months. I have inteermitant internet connectivity and DSL light suddenly starts blinking from steady state and hence no internet. BSNL technician everytime comes and says its problem with your internal wiring but I suspect hes technically weak and not able to identify the problem. This is so because if I make it direct (without splitter), then it works for sometime.
Now 3 days back, one technician had come and after he manipulated something in junction box, I am not even getting DSL blinking.
Any suggestions on how I can restore my internet ? Any idea who should I speak to because I have lodged my complaint innumerous times and all I got is docket number each time.
Thanks

try calling on 198 . it works in my area,

@Grad.mech
This works fast!
Send an online complaint to All India website. ( 150 characters only)
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
Note down the docket number.
2.
Mention your State/location.
it is possible there could be an online complaints web site .

3. Customer Care usually 1500 from BSNL L/L