Thread: My BSNL Broadband modem ut300r2u 's internet led is going off and on again

My BSNL Broadband modem ut300r2u 's internet led is going off and on again simulateneosly,so iam not getting the net connection properly...
while talking it disconnects due to this problem...
even some times internet led(green) is not blinking....

please help me to solve this problem

while talking it disconnects due to this problem

on landline Telephone ?

confirm your setup is as per this drawing.

Open modem settings and post adsl data.
as annexure/jpg picture here.
See under Statistics.

UT-300R2U ADSL MODEM CONNECTION

Dear essbebe,
yes its landline..

i already connected the line to modem corresponding to this figure "UT-300R2U ADSL MODEM CONNECTION "
How can i check whether my modem is working good ?
last 1 week iam facing this problem.while voice chatting or video chatting connection will go
eg:gtalk disconnects will show signing on again

What is your tariff plan ? If 256 Kbps plan
on voice or video intermittent working possible.
.
enter 192.168.1.1 userId admin PW admin
from menu items on left, select Statistics
ADSL

Post as annexure jpg picture the settings. .
or post these details.
Need to know SNR ATTN Line speed, rate
for both U/l and D/L. and Mod mode selected.

Originally Posted by essbebe

What is your tariff plan ? If 256 Kbps plan
on voice or video intermittent working possible.
.enter 192.168.1.1 userId admin PW admin
from menu items on left, select Statistics
ADSL

Post as annexure jpg picture the settings. .
or post these details.
Need to know SNR ATTN Line speed, rate
for both U/l and D/L. and Mod mode selected.

thanks for the reply............
------------------------------------------
Statics ADSL D/L U/L
SNR Margin(db) 25 14.4
Attenuation(db) 19 7
Output power(dBm) 11.5 0
Attainable rate(kbps) 18820 752
Rate(Kbps) 2044 335
MSGc 64 38
HEC Errors 22 259
OCD Errors 13 0
LCD Errors 0 0
Bit Errors 0 6266
Super frames 19049 18060
Super frames Errors 33 178
RS Words 5333846 189133
Rs Correctable Errors 3982 226
Rs UnCorrectable Errors 3094 N/A
Total ES 37 11
Total SES 14 4
Total UAS 309 0


My connection is 750 unlimited plan .i don't know how much speed.but i have no problem before 3 weeks..i used to video chat using Skype for around 3 hrs continuously before 3 weeks...

Email:anuc.sukumar@gmail.com

1
Whenever there is disconnection check your ip.
Current IP Check
If different Bsnl problem
2.
You can also try Google aND OPEN DNS
8.8.8.8. AND 208.67.222.222
3.
Probably your Mod mode is ADSL2 +
change to GDMT in DSL menu page.
Uncheck adsl2 +

Originally Posted by essbebe

1
Whenever there is disconnection check your ip.

If different Bsnl problem
2.
You can also try Google aND OPEN DNS
8.8.8.8. AND 208.67.222.222
3.
Probably your Mod mode is ADSL2 +
change to GDMT in DSL menu page.
Uncheck adsl2 +

once again thanks for the reply...

1.Ya i checked my ip through this link...it is changing all times...
so it is bsnl problem?what is actual problem t whom i can contact?

2.i unchecked adsl2+ in GDMT in DSL menu
how can i "open DNS" u mean ping??

modem ut300r2u.

192.168.1.1 admin admin
Menu list on left
Advanced options:
DNS
uncheck automatically assign dns
enter 8.8.8.8 and 208.67.220.220
Maintenence:
tools
tr_069 client ( if it appears )
enabled ??? uncheck
Maintenence
SAVE REBOOT wait for 2 minutes.

Post ipconfig /all

Originally Posted by essbebe

modem ut300r2u.

192.168.1.1 admin admin
Menu list on left
Advanced options:
DNS
uncheck automatically assign dns
enter 8.8.8.8 and 208.67.220.220
Maintenence:
tools
tr_069 client ( if it appears )
enabled ??? uncheck
Maintenence
SAVE REBOOT wait for 2 minutes.

Post ipconfig /all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : anucs
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168D(P)/8111D(P) PCI-E G
igabit Ethernet NIC
Physical Address. . . . . . . . . : 00-1C-C0-E6-AB-C6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, December 17, 2009 6:54:51
PM
Lease Expires . . . . . . . . . . : Friday, December 18, 2009 6:54:51 PM


Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TeamViewer VPN Adapter
Physical Address. . . . . . . . . : 00-FF-5B-BB-00-F6

1.
modem ut300r2u
.
192.168.1.1 admin admin
Menu list on left

Advanced options:
DNS
uncheck automatically assign dns
enter 8.8.8.8 and 208.67.220.220
Save reboot wait for 2 minutes.

2.
computer
.Start Network LAN
Properties.
Network settings page
select tcp/ip
click properties.
new page
enter in DNS
208.67.222.222
8.8.8.8
apply Save.

Originally Posted by essbebe

1.
modem ut300r2u
.
192.168.1.1 admin admin
Menu list on left

Advanced options:
DNS
uncheck automatically assign dns
enter 8.8.8.8 and 208.67.220.220
Save reboot wait for 2 minutes.

2.
computer
.Start Network LAN
Properties.
Network settings page
select tcp/ip
click properties.
new page
enter in DNS
208.67.222.222
8.8.8.8
apply Save.

I have done both these steps...
and after that "ipconfig /all" shows this...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : anucs
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168D(P)/8111D(P) PCI-E G
igabit Ethernet NIC
Physical Address. . . . . . . . . : 00-1C-C0-E6-AB-C6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
8.8.8.8
Lease Obtained. . . . . . . . . . : Thursday, December 17, 2009 9:03:08
PM
Lease Expires . . . . . . . . . . : Friday, December 18, 2009 9:03:08 PM


Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TeamViewer VPN Adapter
Physical Address. . . . . . . . . : 00-FF-5B-BB-00-F6

C:\Documents and Settings\USER>

Recheck these data Presume Mod GDMT.

Statics ADSL D/L U/L
SNR Margin(db) 25 14.4 ___________ _________
Attenuation(db) 19 7 ___________-
Output power(dBm) 11.5 0
Attainable rate(kbps) 18820 752_________
Rate(Kbps) 2044 335 _________________

Originally Posted by essbebe

Recheck these data Presume Mod GDMT.

Statics ADSL D/L U/L
SNR Margin(db) 25 14.4 ____________________33.4 29.4
Attenuation(db) 19 7 ______________________14.5 5.3
Output power(dBm) 11.5 0__________________10.3 0.0
Attainable rate(kbps) 18820 752_____________27400 876
Rate(Kbps) 2044 335 ______________________2044 507

Recheck in ADSL page whether adsl2 + is appearing.

i unchecked adsl2+ in GDMT in DSL menu

Recheck.

Originally Posted by essbebe

Recheck in ADSL page whether adsl2 + is appearing.

Recheck.

Yes,actually unchecked that before .....now it is showing checked....what should i do now?

after unchecking ADS2 + box
and also Bitswap enabled
you should save and reboot and wait for two minutes.

i would like to add my views : earlier i too faced the same problem as u mentioned " that i get disconnected oftenly" and i solved the problem by changing to pppoe mode from bridge mode.

Yes . That was the advice given by BSNL some time back.
With the new UT300R2U ( Advanced options under NAT with Virtual server/porttriggering menu items removed )
this PPPoE solution may work.

I would say that Anucs_in is lucky that being a home 750 U/L customer, his connection is programmed by bsnl for 2044 and 33x above, generally it s only 256Kbps.
the SNR is not bad( can be better at 30 above), attenuation is also appearing as if he may be within a Km from the exchange. However, he may check for any dry joints.

Originally Posted by essbebe

after unchecking ADS2 + box
and also Bitswap enabled
you should save and reboot and wait for two minutes.

Yes unchecked ADS2 + box ...

i checked it after reboot , it is now unchecked....

what should i do...any way thanks ..now my connection is not disconnecting up to 1.30 hrs...now it is working very fine..

once again a lot of thanks........esbee

what should i do...any way thanks ..now my connection is not disconnecting up to 1.30 hrs...now it is working very fine..

After tweaks done:
Please post snr data and mod selected for thread continuity.
Thanks.

Originally Posted by essbebe

After tweaks done:
Please post snr data and mod selected for thread continuity.
Thanks.

Statics ADSL D/L U/L
Mode :ADSL2
SNR Margin(db) 25 14.4 ______33.4 29.4_____32.8 29.6
Attenuation(db) 19 7 _________14.5 5.3______15.0 5.6
Output power(dBm) 11.5 0________10.3 0.0______9.9 0.0
Attainable rate(kbps) 18820 752_____27400 876____26244 876
Rate(Kbps) 2044 335 _____2044 507_____2044 507

Thanks.
Happy surfing !

hi,
I am also facing the same problem with the same adsl modem (UT300R2u).
I am getting frequent disconnection for every 10 minutes and its getting connected automatically. same process happening of LED blinking without power off of the modem.

I tried unchecking the adsl2+ but its unchecked in my settings but still I am getting this problem. what should I do?

after observing it for one night:

I find its better than before but the problem is not solved still.

here are the settings of my dsl:

tmecfriends.com/adsl_stats.jpg

tmecfriends.com/adsl_stats.jpg link N/A
.
tmecfriends.com/ web site Ok

http://www.calcutta.bsnl.co.in/datao...all/drg04.html
In Tools check menu Tr_ 069 client ( if seen )
if enabled uncheck.
This modem usually does not have Port triggering Virtual server menu items under Advanced Options. ( depends on Firmware )