Thread: Changing plan?

Hi,I am a new user using homecombo 750 plan.I have just received my first month bill.Now I want to change my plan to homecombo 1350 unlimited to give a try for few months.Whom should I call and do I need to write any application?Also if I apply before 30th of this december,Will my plan be changed from next month?

You need to give a written request at your exchange. Plan change normally happens on the first week of every month.

Please refer

Precautions during BSNL Broadband Plan Change

just send a written application to the local exchange.....

ur plan will be changed next month........

i recommend u to submit application before 25th of december.

read this post :

http://www.indiabroadband.net/bsnl-b...band-plan.html (How to change Broadband plan ?)

Hi guys,
I am from Hyderabad. Using BSNL broadband since February '09. I was using Home 500 Combo but the 1.5 GB limit was too less for me and my bills for past 4 months were around 1000. This is mainly because of BSNL charging from 8.00 to 8.29 AM.
But I felt the need for 2.5 GB limit and wanted to change to Home 500 Combo PLUS. So I just picked up the phone and called up customer service (18004241600) and requested that my plan be changed. My plan was changed within 4 hours of my request. I had made the request yesterday night at 8 PM and I checked it at midnight and I was in new plan.
BSNL has improved a lot in the past few months. I am very happy to have chosen BSNL.

Originally Posted by adi420

Hi guys,
I am from Hyderabad. Using BSNL broadband since February '09. I was using Home 500 Combo but the 1.5 GB limit was too less for me and my bills for past 4 months were around 1000. This is mainly because of BSNL charging from 8.00 to 8.29 AM.
But I felt the need for 2.5 GB limit and wanted to change to Home 500 Combo PLUS. So I just picked up the phone and called up customer service (18004241600) and requested that my plan be changed. My plan was changed within 4 hours of my request. I had made the request yesterday night at 8 PM and I checked it at midnight and I was in new plan.
BSNL has improved a lot in the past few months. I am very happy to have chosen BSNL.

really????
is ur plan really changed?????from phone???

Originally Posted by adi420

Hi guys,
I am from Hyderabad. Using BSNL broadband since February '09. I was using Home 500 Combo but the 1.5 GB limit was too less for me and my bills for past 4 months were around 1000. This is mainly because of BSNL charging from 8.00 to 8.29 AM.
But I felt the need for 2.5 GB limit and wanted to change to Home 500 Combo PLUS. So I just picked up the phone and called up customer service (18004241600) and requested that my plan be changed. My plan was changed within 4 hours of my request. I had made the request yesterday night at 8 PM and I checked it at midnight and I was in new plan.
BSNL has improved a lot in the past few months. I am very happy to have chosen BSNL.

Go to data.bsnl.in and check your effective date and provisioned status.

@meetdilip For info.

Go to data.bsnl.in and check your effective date and provisioned
status.

Hyderabad BSNL BB users have to check in
Selfcare portal. their usage etc.
messsage scroll in data.bsnl.in
( Not sure about 59.xx.xx.xx users )
@arrysilver

Whom should I call and do I need to write any application

Please go the nearest exchange and give the application. Additional security Deposit will have to be paid in Advance or with next bill
( w.e.f January 2010)

@imrock
Yes they generated a request in the selfcare portal as soon as I called them. The status of the request was complete by midnight. I can see my plan name in the selfcare portal. I called the customer care too to triple check.
@meetdilip
As essbebe already mentioned, the old portal doesn't work for Hyderabad users

Originally Posted by adi420

@imrock
Yes they generated a request in the selfcare portal as soon as I called them. The status of the request was complete by midnight. I can see my plan name in the selfcare portal. I called the customer care too to triple check.
@meetdilip
As essbebe already mentioned, the old portal doesn't work for Hyderabad users

good work from BSNL
this will help many......

and it will also save petrol

Originally Posted by imrock

good work from BSNL
this will help many......

and it will also save petrol

lolzzz yes...esp the last line

Originally Posted by talktoanil

lolzzz yes...esp the last line

yeah really

cause i have to go on scooty approx 1KM for a page.....i also have other work to do