Thread: How to check usage in Hyderabad

Guys ! They have changed the way to check usage. And apparently its for people from Hyderabad. Previously, a week ago, i could check from the site bsnl.co.in
But now when i called 1500 they said i'd have to do some registrations on CRM and then i will be able to check. The problem is during registration, it says Broadband user id is invalid or there is no active broadband account on this number.

Anyone facing the same problem ? Any suggestions or help ?

Originally Posted by sumanthgutta

Guys ! They have changed the way to check usage. And apparently its for people from Hyderabad. Previously, a week ago, i could check from the site bsnl.co.in
But now when i called 1500 they said i'd have to do some registrations on CRM and then i will be able to check. The problem is during registration, it says Broadband user id is invalid or there is no active broadband account on this number.

Anyone facing the same problem ? Any suggestions or help ?

Yes,I have observed this phenomenon. the best way is to inform 1500 again that your account "user name" is not in the database checked by CRM
request them to update their CRM look up file
.
I shall also inform some known friends working in BSNL

Is there no other way to check usage until then ??

Originally Posted by sumanthgutta

Is there no other way to check usage until then ??

1.
If your consumer number is 8 digit
it is possible. I am awaiting feedback from users ( abcd @bsnl.in)having
10 digit and 12 digit consumer numbers.

2. There is facility to get SMS or email(weekly I think) in your mobile.

3. Or you can use
Shaplus1.3 meter
or Tautology Bandwidth meter
and check yourself.
Can be set to ignore usage 0200AM to 0800AM.

Nowadays ( since 15th Dec ) NU is metered correctly.
, but not shown in customer's usage page.

My unique user id number has 9 digits. What do i do ? Can you tell me the sms facility ?

You can also get SMS alerts by registering in BSNL SMS alerts: bbusage.bsnl.in .

i can check my usage here BSNL Portal !

Originally Posted by vogaldas

You can also get SMS alerts by registering in BSNL SMS alerts: bbusage.bsnl.in .

Thank you so much pal. Neva knew such a facility existed. Thanks again. Apart from this are you able to check usage online ??

Originally Posted by arpit60

i can check my usage here BSNL Portal !

Dude ! Theres a scrolling on the top which says a different site only for the Hyderabad users and the thing is we can't register on that other site. . .

Originally Posted by sumanthgutta

Is there no other way to check usage until then ??

if you are a dataone customer can you try this link
10.240.48.195
it is working for me. while normal one is not working

Ps: anyway this is not useful to you as you have a latest provided username under bsnl.in

Please see a page from Hyderabd selfcare
portal.
Checking usage menu also available.
http://i50.tinypic.com/xgf9sk.jpg

Originally Posted by mvs sarma

if you are a dataone customer can you try this link
10.240.48.195
it is working for me. while normal one is not working

Ps: anyway this is not useful to you as you have a latest provided username under bsnl.in

U mean they have changed the usernames for the subscribers from Hyderabad ??

U mean they have changed the usernames for the subscribers from Hyderabad ??

When you register in selfcare page you
http://selfcare.sdc.bsnl.co.in/selfc...sdc.bsnl.co.in
http://selfcare.sdc.bsnl.co.in/selfc...sdc.bsnl.co.in
customerID from youtr telephone bill.
use a new userID and password, and give all other details. This can be simple :
example : sumanth99 password : abc1213d
You have to select a secret question and answer also to get PW again if you forget it. etc.

This selfcare is also common to telephone users/cellphone users also.
and for other VAS related problems.

Once you access this selfcare page,
You get many options including checking BB usage

The 14 digit Usage Portal ID PW to access data.bsnl.in is not valid for Hyderabad abcd @ bsnl users.

I did use a new user id and password, but when i try registering after filling in the Unique Id(9 digits in my phone bill), username, password, secret question, answer, are you a broadband user or not, bb user id, i get a error message saying BROADBAND USER ID INVALID OR THERE IS NO ACTIVE BROADBAND ON YOUR NUMBER

Would you be able to tell me how you did you registration

Mine abcd @dataone.in Ip 59.xx.xx.xx.
I have to depend on Hyd members for
information.
Your broadband userID is the ID you got
originally to connect to internet.
Phone number STD code without 0 + number
( any Example given ?)
If this does not work try the 14digit Usage Portal ID and PW.
Feedback.

ONLY For Hyderabad Users abcd @bsnl.in

CRM

Thanks to @adi420
http://i46.tinypic.com/2s5y2it.jpg Log in
You are supposed to get a call if registered successfully from BSNLCC
http://i46.tinypic.com/2zpi5c4.jpg REgistration
Next page missing ( for BB users)
http://i50.tinypic.com/2j5fl1t.jpg
http://i45.tinypic.com/33u97ia.jpgUsage
http://i46.tinypic.com/iyg3sn.jpg Hot menu !

My bb user id is ***********_hyd. It doesnot have @dataone.in or @bsnl.in

And when i enter the bb user id i've mentioned i get that error message BROADBAND USER ID INVALID OR THERE IS NO ACTIVE BROADBAND ON YOUR NUMBER !

Help essbebe....

probably the telephone number is to be entered without std code.
say only 22334455 ( normal)
or 04422334455 (stdcode)
0r 4422334455(std code)

Post screen shot of page for BB users.
( no entries specimen form only )

OR
add @bsnl.in to your USERID.
**********_hyd@bsnl.in

i'll post the screen shots soon bro. and it doesn't ask for the telephone number at any place. gimme a few minutes and i'll be posting the screen shots. . .

Originally Posted by mvs sarma

if you are a dataone customer can you try this link
10.240.48.195
it is working for me. while normal one is not working

Ps: anyway this is not useful to you as you have a latest provided username under bsnl.in

That address worked for me !!! Thanks mvs sarma !!! Thank you so much !

essbee that address worked for me !!!
But i'll still post the screen shots you asked for. . .

http://i45.tinypic.com/2zqwqk3.jpg
http://i48.tinypic.com/k1xm9u.jpg

CLASSIC EXAMPLE !
:
Thread starters fail to give correct information, and after beating about the bush, by chance the solution is found !
Anyway , surprising @sumanthgutta
never checked his usage as user abcd.@ dataone user. This ID was discontinued
long back ( I think 18 months earlier ).
@ All credit to @mvssarma for the solution.

Essbee ! i did give the correct info saying i wan't able to register on that selfcare site.
i used to check my usage on another bsnl site. 10.240.89.199 or something like that. It had the same page as is now being displayed by 10.240.48.195 That page hasn't been working since the past 10 days. So i though i'd ask on this forum. Hell with that selfcare site !

And thanks to mvssarma ! And you too for pursuing it so much so that a solution could be found. . .

Just do a google on 10.240.48.195 and you'll see lotsa pages recco-ing that site when users have complained that they haven't been able to check usage. . .

[QUOTE=sumanthgutta;257745]Thank you so much pal. Neva knew such a facility existed. Thanks again. Apart from this are you able to check usage online ??


I check my usage in selfcare.sdc.bsnl.co.in website.

Originally Posted by sumanthgutta

Essbee ! i did give the correct info saying i wan't able to register on that selfcare site.
i used to check my usage on another bsnl site. 10.240.89.199 or something like that. It had the same page as is now being displayed by 10.240.48.195 That page hasn't been working since the past 10 days. So i though i'd ask on this forum. Hell with that selfcare site !

And thanks to mvssarma ! And you too for pursuing it so much so that a solution could be found. . .

Just do a google on 10.240.48.195 and you'll see lotsa pages recco-ing that site when users have complained that they haven't been able to check usage. . .

please avoid such format....its a forum (no bold posts)

Originally Posted by essbebe

Please see a page from Hyderabd selfcare
portal.
Checking usage menu also available.
http://i50.tinypic.com/xgf9sk.jpg

ans essbee have you noticed that this screenshot pic is different from the one i posted. . .

Originally Posted by rajan1311

please avoid such format....its a forum (no bold posts)

Apologize ! Didn't know bold posts were restricted. Was using it coz the facility existed. Nothing more than that. . .

USERS @ bsnl.in Please IGNORE>

Following IPs work for checking usage by Dataone Users. ( Brand name changed now BSNL broadband )
IP 59.xx.xx.xx ID abcd @dataone.in
10.240.144.195
10.240.240.195
10.240.0.195
10.240.43.195
10.240.16.195
10.240.89.199
I use Datafox/FireFoxbrowser and had
no need to check directly my usage.

http://i49.tinypic.com/23uoaqt.jpg 11.96 KB size.
I can also access the website from this application.

Note these addresses. for future use , if needed.
all show as private LAN.

IP Address Country Region City Latitude/
Longitude ZIP Code Time Zone
10.240.48.195 - - - 0
0 - -
Net Speed ISP Domain
- PRIVATE IP ADDRESS LAN

Sure will. Thank you so much. You are a help !!

You should call CC and complain about Selfcare not usable by Dataone users, for checking BB usage. VAS checking/
etc. If you cannot Register how can you avail the facilities.
WAIT. will give link for complaints.
Welcome To APtelecom ::: Bharath Sanchar Nigam Ltd.

http://portal.bsnl.in/bsnlcca/GeneralComplaint.aspx