Thread: difficulty surfing usage details

actually the reason is previously my id was something like this xxxxxx_hyd, due to frequent disconnection the BSNL ppl changed my ID to something like this id40xxxxxxx and also my usage details site changed, first it worked quite good. The website i used to check my usage details was something like this 10.xx.xxx.xx and it was also very easy to check the details, now it is

HTML Code:

http://selfcare.sdc.bsnl.co.in

, but when i login to the site it says The server you are trying to access is either busy or experiencing difficulties. The site something like this

REQUEST
Please delete large jpg 120 KB . reduce the size please.
@admin may disable annexure/s if such large screen shots
are posted by members
or upload and give only the link.
://i49.tinypic.com/23ljdt.jpg 20 KB
.
Even if, @admin deletes the insert, link is available.
Thanks.
2
your consumer number 8 digits ?

image size edited

no further help

You can try this:
1.
substitute your Consumer number for 2000xxxx( seen in telephone bill. Only 8 digit numbers seem to work )

UsageReport.jsp

2.
If your Ip is 59.xx.xx.xx
try the old 10.xx.xx.xx websites.
3.
Have you registered in http://bbusage.bsnl.in ?
for email and or sms in cellphone about usage ?

after registration download
http://bbusage.bsnl.in/app/v1.2/bbusage.exe
only Ip 117.xx.xx.xx accepted.

4> use FireFox Browser and DataFox add on, and try. if not working give feedback.

5. Try again in selfcare page for Hyderabad BB users.

Originally Posted by essbebe

You can try this:
1.
substitute your Consumer number for 2000xxxx( seen in telephone bill. Only 8 digit numbers seem to work )

UsageReport.jsp

2.
If your Ip is 59.xx.xx.xx
try the old 10.xx.xx.xx websites.
3.
Have you registered in Web Registration for Usage Alerts ?
for email and or sms in cellphone about usage ?

after registration download
http://bbusage.bsnl.in/app/v1.2/bbusage.exe
only Ip 117.xx.xx.xx accepted.

4> use FireFox Browser and DataFox add on, and try. if not working give feedback.

5. Try again in selfcare page for Hyderabad BB users.

FF with datfox add on is not working plz help me

@jaishankar
1.confirmed , you cannot access data.bsnl.in directly and check your usage. ( DF based on this portal)
2.
Download application NEtworX, to monitor your usage, with over quota warning.
Not linked to bsnl portal.

3.As a Hyderabad user , data.bsnl.in also will not work.
Go to selfcare page .
For Hyderabad users seperate usage portal
Scroll message appears in portal.

This is the wrong section to post this thread.

@Just4kix.

This is the wrong section to post this thread

Post No 1 pertains to BSNL
subject usage data
Your comments "too late"
Please sugggest appropriate forum , where this thread is to be shifted. so that I can link my posts here
OR
thread starter @jaishanker can open a new thread..

Originally Posted by essbebe

@Just4kix.

Post No 1 pertains to BSNL
subject usage data
Your comments "too late"
Please sugggest appropriate forum , where this thread is to be shifted. so that I can link my posts here
OR
thread starter @jaishanker can open a new thread..

This post has already been moved to the proper forum by admin. It was earlier in "suggestions & complaints" forum, I think.