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Thread: Best gift for BSNL Bangalore people? Rotten Eggs or ..?

  1. #1
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    Thumbs down Best gift for BSNL Bangalore people? Rotten Eggs or ..?

    Hi Forum folks..
    Looking for some serious suggestions..
    I wanna gift something to BSNL Bangalore people before I close my BB connection and move on to other service provider..
    Believe me I have had enough torture with this connection (for almost 1.5 Yrs) and with the BSNL service people..I want these BSNL guys to have the similar kind of torture..Suggest me all the ways that are possible to screw them up..As of now I am thinking of gifting some rotten eggs and tomatoes to these great providers.
    Every month with out fail they send the bill..Even after paying a monthly amount of Rs 2272/- I am not even provided a minimum of 4-5 hrs good connectivity. Since I am working my need is only to have connection from 6PM evening to 8AM in the morning and over weekends & holidays. Could have complained almost 30-40 times till now. But never there was any action. First of all though I have provided my mobile number they try to call on my home landline number during weekday office hours and since they wont get any response they simply close the tickets. The main problem for me is I will have zero connectivity (the internet LED indicator on modem never lights/blinks) most of the time..If I am lucky some times and get connected dont know when I will get suddenly disconnected..By the way I have Home1800 with 2Mbps plan and my number is 08025719741.

    Suggestions are welcome..

  2. #2
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    actually calling the call center for any troubleshooting is useless..call this no. of DGM (Broadband) 2286 3322 or 2286 2288. they will help u resolve any issues.

  3. #3
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    Better Late than never !
    1.If you are prepared to improve your connection( without Help from BSNL to max extend possible )post details of
    2.
    your modem/router/model/make /number.
    http://www.indiabroadband.net/bsnl-b...tml#post208783 (UTSTAR WA3002-G4 quick reference)
    3. We need some "blood tests" done on your modem usually seen under menu item ADSL.
    http://www.indiabroadband.net/bsnl-b...t-working.html (ADSL DATA -Phone not working)
    4.Needed another copy/paste from your computer
    ipconfig /all
    http://www.indiabroadband.net/window...-vista-xp.html (ipconfig command in VISTA XP)
    To the extend possible members will try to guide to improve your connection.and to ensure that your modem/computer systems are OK.
    Then you can decide to "TATA" to BSNL.
    They have offered 3G Gift offer to me.
    Wait : details separate thread.

    http://www.indiabroadband.net/bsnl-b...-validity.html (BSNL 3G gift offer. 180 days validity)
    or
    try an online complaint.
    Welcome to Bangalore Telecom District website

    PS: I am not, from customer retention cell of BSNL or CC !!
    Last edited by essbebe; 02-17-10 at 01:01 PM.

  4. #4
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    @pbkcsr

    hey..any update on this.. feedback pls

  5. #5
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    what is the condition of the DSL light in your modem is it stable ?.if it is stable we can make it ok without BSNL help

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