Myself is a new subsriber of Bsnl Broadband combo 500 plan and opted for annual payment , with effect from January 2010. I am a Government employee also, as such entitled for 20% rebate on rental and usage. But I find from the bill issued by Bsnl for January'10 that the 'Govt. employees rebate scheme' has not been taken into consideration. Taking into account the govt.employees rebate of 20%, the annual charges should have been 4000/-, while 5ooo/ has been billed for. On enquery in the customer care counter I am told that in cases of advance annual payment, Govt.employees rebate scheme is not applicable. I don't find any logic in this. The benifit of annual advance paymet was introduced from the very begining introducing Broad band services by Bsnl while the Govt employees rebate scheme was introduced much later as an additional benefit to encourage them. The relevant Govt. Orders didn't specify that the scheme is not applicable in cases of annual advance payment option. Is there any such orders are available that the subscribers who opt for annual advane payment are out side the scope of 'Government employees 20% rebate scheme' ? I would be thankful some light is thrown in the matter.



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