1. #1
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    Default Bsnl broadband-annual payment plan

    Myself is a new subsriber of Bsnl Broadband combo 500 plan and opted for annual payment , with effect from January 2010. I am a Government employee also, as such entitled for 20% rebate on rental and usage. But I find from the bill issued by Bsnl for January'10 that the 'Govt. employees rebate scheme' has not been taken into consideration. Taking into account the govt.employees rebate of 20%, the annual charges should have been 4000/-, while 5ooo/ has been billed for. On enquery in the customer care counter I am told that in cases of advance annual payment, Govt.employees rebate scheme is not applicable. I don't find any logic in this. The benifit of annual advance paymet was introduced from the very begining introducing Broad band services by Bsnl while the Govt employees rebate scheme was introduced much later as an additional benefit to encourage them. The relevant Govt. Orders didn't specify that the scheme is not applicable in cases of annual advance payment option. Is there any such orders are available that the subscribers who opt for annual advane payment are out side the scope of 'Government employees 20% rebate scheme' ? I would be thankful some light is thrown in the matter.

  2. #2
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    meetdilip's Avatar
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    I think they are correct. You could not get 2 discounts at the same time. You can either opt for monthly discount of 20 % or annual discount. Please correct me if I am wrong.

  3. #3
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    @meet dilip
    ....... yes eligible for 20% discount on annual payment too. looking for ref links
    Appears @amitava has availed this discount sometime in March 2009 earlier .
    http://www.indiabroadband.net/bsnl-b...tml#post129236
    wait ..........http://bsnl.co.in/tender1/files/proscheme_bs.pdf

    http://www.calcuttatelephones.com/ne...tEmpfree.shtml
    [quote]
    20% discount is applicable on rent and usage for those who opted for
    Broadband Plan - Plan 125 & Combo 199, 299, 500 C and 500C+
    and also be applicable to monthly and annual payment options of all
    Broadband plans opted by Government / PSU employees.


    I need not be a Govt employee to get 20% rebate for annual Payment plan.

    Clarification was asked for, by Chennai Telephones and clarified as above.
    If @Amitava is in West Bengal above reference will do .
    Also see this:
    http://www.indiabroadband.net/bsnl-b...tml#post123976
    Last edited by essbebe; 18th February 2010 at 11:35 PM.

  4. #4
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    meetdilip's reply to my thread is not helpul as he simply stated his surmise, while esbee's reply cpmprehensive with authority, thanks. So my contention is correct. But the point here is why the Bsnl officers are so ignorant of their own rules?

  5. #5
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    Quote Originally Posted by Amitava View Post
    meetdilip's reply to my thread is not helpul as he simply stated his surmise, while esbee's reply cpmprehensive with authority, thanks. So my contention is correct. But the point here is why the Bsnl officers are so ignorant of their own rules?
    Do not trust BSNL.

  6. #6
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    [QUOTE=essbebe;267640]@meet dilip
    ....... yes eligible for 20% discount on annual payment too. looking for ref links
    Appears @amitava has availed this discount sometime in March 2009 earlier .
    http://www.indiabroadband.net/bsnl-b...tml#post129236
    wait ..........http://bsnl.co.in/tender1/files/proscheme_bs.pdf

    http://www.calcuttatelephones.com/ne...tEmpfree.shtml

    20% discount is applicable on rent and usage for those who opted for
    Broadband Plan - Plan 125 & Combo 199, 299, 500 C and 500C+
    and also be applicable to monthly and annual payment options of all
    Broadband plans opted by Government / PSU employees.


    I need not be a Govt employee to get 20% rebate for annual Payment plan.

    Clarification was asked for, by Chennai Telephones and clarified as above.
    If @Amitava is in West Bengal above reference will do .
    Also see this:
    http://www.indiabroadband.net/bsnl-b...tml#post123976
    Further to my thread on the subject I orally represented the matter referred the clariication issued to the heads o the telecom circles as provided by Mr.Esbee which categorically states that 20% govt.employees rebate is applicable for both monthly and annual payment option. The Accounts oficer concerned declined to accept the clarification and stated that they didn't receive such clarification., and refused to allow annual payment plan as opted by me. In view ot this adament attitude of the Accounts officer concerned, I would be much obliged if Mr.Esbee kindly send me a copy of the relevant circular/clarification for further reference to the BSNL authorities in the matter.

  7. #7
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    Update 1655PM:
    send on line complaint here.
    select from list Broadband or
    misc complaints.
    http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
    Give this link
    http://www.calcuttatelephones.com/ne...tEmpfree.shtml
    and say A.O ( name _________)refuses to give 20% discount on Annual Tariff.
    ( only 150 characters allowed )

    Para two:
    Give written application quoting the letter ref only.
    Give photo copy of above website calcutta Telphones.
    As details were given by @totallyfandu, who had access to BSNL circulars. We may not get it in websites.
    Get acknowledgement from CC .
    See replies to your PM.

    To,
    The Heads of Circles/Telecom Districts
    Sub.:- Clarification to promotional scheme of Broadband for Government Employees.
    Ref.:- BSNL CO No. 64-003/08-Broadband dated 22-12-2008
    In partial modification of the clarifications issued in the letter under reference, it has been decided by competent authority that the discount at 20% in Broadband fixed monthly charges and usage charges shall be applicable to monthly and annual payment options of all Broadband plans opted by Government/PSU employees.
    will update later.
    India Broadband Forum
    Last edited by essbebe; 22nd February 2010 at 05:06 PM.

  8. #8
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    So far may knowledge concern, I would like to inform you that there is a option in the activation software (DOTSOFT) of BSNL that the 20% rebate for Govt Employee is valid from the activation date for one year or 2 year.......... then you have to renew that rebate option because some employees are there who are aged and may expired during that period. I am enjoying this 20% rebate and it is valid for one year in my case & BSNL told me that I have to renew it after one year. So I request you to kindly check that in the exchange.

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