Thread: BSNL selfcare portal help!

i registered my account with the bsnl selfcare portal here Loading Portal...
i was supposed to receive the password to my email but its now been more than 5 hrs but i have not receive any mail from the bsnl portal
i tried to register again but then it said this account is already registered
also if anybody knows about this portal do tell me how it is useful to a broadband user

in the log in page tself it says , what you can do. (mostly telephone related )
For broadband usage check etc , use as usual BSNL Portal
For Hyderabad BB users new usage portal can be accessed ONLY from a similar selfcare page.

try clicking in Log-in page "forgot password "

new users are not issued portal id and password by bsnl for checking usage on data.bsnl.in.
New users are required to register at respective self care portal for checking bb usage and other bb related things.

is there any use in using self care portal

don't worry. i too faced the same problem, i got my passwrd and id after 8-9 day. Check MY post http://www.indiabroadband.net/bsnl-b...er-care-x.html (Bsnl customer care :x)

Complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Thanks to essbebe for the above link

Note the docket number that they provide. Some one from BSNL might call u.
Also try calling 1500 (Bsnl customer care no.) with a hope that they will not attend the call.

BSNL customer care site -(Selfcare.edc.bsnl.co.in) the worst site I have ever seen.

recommend this application to have some record of your usage from today.
Bandwidth monitor, bandwidth speed test, bandwidth and traffic monitoring tool for Windows

how about trying an application locally www.softperfect.com/products/networx/

Dear friends,
Really the selfcare portals of BSNL are worst.Sometimes it does not open at all.Only yesterday,it showed java runtime error but after sometime it opened.
many a times it shows 'No facility is availed yet"message.BB usage are not updated regularly.

Originally Posted by essbebe

how about trying an application locally

Any chance of such a gr8 utility for users with Linux OS???Networx can only work on windows....

Originally Posted by satish_j

Any chance of such a gr8 utility for users with Linux OS???Networx can only work on windows....

This may help

Bandwidth Monitoring Tools For Linux|Ubuntu Geek

I Wholeheartedly accept what evryone said. BSNL SELFCARE Websites arent good and they suck. The Worst part is these SELFCARE doesnt even open well in Firefox or we cant login properly. I have complained to BSNL regarding this issue several months ago even now no response from them though.