
Originally Posted by
einstein0072004
Guys, it is so sad to hear that BSNL ran into loss this year. Its so unfortunate, because being indians, we should support something that is run by the government. Think, atleast our money stays in our country if we pay BSNL, unlike paying these foreign multinationals that are sucking money out of our country.
I do agree that BSNL can work MUCH MORE efficiently but overall, it is doing WELL, as far as giving an average middle-class family a broadband connection. But yes, in order to generate profit, more is required.
Essbebe, do you remember that we were discussing that BSNL should bring out variety of plans? See, BSNL does have an eye for customer's requirements. But the service needs to improve: i had to wait more than one month to get my connection and had to roam to their CC centre many times. Guess they can improve on the customer-friendliness part of their service. But after getting the connection, i must say i'm quite satisfied with their service: my DSL line broke down few times, they just rectified it the next day itself.