I understand that CustomerID/Unique ID is printed on Bill.
I found it on bill, but when I enter it in my area's selfcare portal, it always saus that its invalid ID.
I'm from NIB I i.e. my IP address starts from 59.xx.xx.xx
What should I do???
Am I not eligible fo any selfcare portal?
Cant I even apply for Plan change online?
Please clearify
Thank You
USER: Ip 59.xx.xx.xx Id abcd @ dataone.in
Query
Q:Cant I even apply for Plan change online?
A:try here udaan site. ( No logging required)
http://udaan.bsnl.co.in/
http://210.212.169.201/erp/bbplan.php#
Q:
Am I not eligible fo any selfcare portal?
A:
you can register in selfcare page for all telephone/mobile/cellphone related problems.
link :::
http://portal.bsnl.in/portal/aspxfiles/login.aspx
http://portal.bsnl.in/bsnlcca/login.aspx
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Dear essbebe,Originally Posted by essbebe
Thank You for your prompt reply!
(1)The Uddan Project link you gave
UDAAN PROJECT -- BSNL
is indeed asking for a Login to me. What should I do???
(2)In the selfcare portal link you gave
BSNL Customer Care
It acted Wierdly...
When I enterd my state & SSA it directed me to another Portal
SAP NetWeaver Portal
This link is already posted in your above Posts.
And this portal doesnot accept my Unique Customer ID.
What is the reason of this problem?
My landline connection is activated since 1998
and BB is activated since 2009
Do u think is this the reason?
Dear essbebe,
Thank You for your prompt reply!
(1)The Uddan Project link you gave
UDAAN PROJECT -- BSNL
is indeed asking for a Login to me. What should I do???
(2)In the selfcare portal link you gave
BSNL Customer Care
It acted Wierdly...
When I enterd my state & SSA it directed me to another Portal
SAP NetWeaver Portal
This link is already posted in your above Posts.
And this portal doesnot accept my Unique Customer ID.
What is the reason of this problem?
My landline connection is activated since 1998
and BB is activated since 2009
Do u think is this the reason?
A few other users also reported the same problem. They made calls to the customer care from where they got their ID and password. No other way out.
Also in the Udaan site, you need not log in. Simply click the link named
Register for New Land Line....
Presume you are using a bandwidth meter to keep an eye on your usages. If not, get one from Shaplus or Networx.
Taken from telephone bill ?And this portal does not accept my Unique Customer ID.
If more than 10 digits are seen try the last 10 digits.
2
.BSNL Customer Care
I just typed only SSA and State as Chennai.
I was redirected to billchn.bsnl.co.in which I already use
Online telephone payments , bill details etc.
Broadband usage as usual at data.bsnl.in
3
Check in main Bsnl web site for your State.
check menu items about telephone bill etc . or customer care.
4.
Menu items about plan details , usage/password change etc
should be available in your usage portal for 59.xx.xx.xx. confirm.
PS:
WebdynPro does not work in all versions of IE. you have to select Compatibility view ( Mine IE9. same problem in FireFox latest. )
Not able to check the usage in BSNL Portal now I was using "data.bsnl.in/wps/portal" so far to check the usage for more than one year.
But i am not able to do for last one month. I am not seeing the link once i log in to the site (i can see other link like change password etc).
Any idea about that.
I have changed to new plan effective from March 2011. Will that be a reason?
- Deva
BSNL Portal portal.
Dear customer you can do the below activities in selfcare portal.
View Your Profile
Change Your Portal User ID
Change Your Portal Password
Track Your Portal Order
View Your PostPaid Usages
[11239P/19417H
Last edited by essbebe; 05-14-11 at 05:34 PM.
Nice post any update on which portal is working now i used to check in http://data.bsnl.in/ this site but its not working now ;( for last month i incurred excess of Rs.18/ for BB Charges so wanted to confirm whether really i have exceeded limit or not any help appreciated
1.
Browsers FireFox and Chrome Users
BSNL users Ip 59.xx.xx.xx and 117.xx.xx.xx
For IP 117.xx.xx.xx dataone.in Chennai Circle.
AddOn DataFox. Appears above taskbar.If it works
portal also ok. ( extracts summary data from BSNL)
2.
Use NetworX for a single system.
In Advanced settings select Blue box for NU for each day.
Update:
After power restored at 1200PM.
data.bsnl.in OK
In my portal (after i log in data.bsnl.in/wps/portal, i am not getting the link "View Your PostPaid Usages".
I have all other links as below:
View Your Profile
Change Your Portal User ID
Change Your Portal Password
Track Your Portal Order
Don't know what is the reason....
select menu on top. same function.
If you are using FireFox/Chrome Browser use addon DataFox.
Details available above task bar.
http://www.indiabroadband.net/attach...ox-25th-sm.jpg
wait....
Last edited by essbebe; 10-06-11 at 06:45 PM.
Kind of figured out what was my issue. I am having two user id and password for the portal and only one is showing the usage details...
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- just4kix
am having two user id and password for the portal
Presume for the usage portal at data.bsnl.in
Presume problem specified in Post No 37 o 32 solved.
Confirm how you got two sets for usage portal access from BSNL ?
Sms bbu usage Not working
sms usage option
@haija
Which is your telecom circle ?
Which is your selfcare portal ?
check here.
Know BB Usage through SMS
or
Web Registration for Usage Alerts
http://bbusage.bsnl.in/app/v1.2/bbusage.exe
To know the Broadband usage the customer has to send SMS in the following format,
bbu<space>044telephonenumber
---To 52295 from BSNL mobile
---To 9448077777 from other mobile
BROADBAND USAGE ALERT THROUGH SMS
To get alert when Broadband usage exceeds monthly limit the customer has to send SMS in the following format
REG<space>044<telephone number>
---To 52295 from BSNL mobile
---To 9448077777 from other mobile
feedback.
yes u r correct
BBU 04367------
---To 52295 from BSNL mobile
From TamilNadu, not showing correct usage
Seems SMS is working.
Now your complaint: wrong usage data.
How do you reach this conclusion ?
Probably you got the Total summary Data usage.
From this deduct your Plan free data d/l say 1.5GB 2.5 GB etc.
2
If you are in TamilNadu Circle ( Not Chennai circle )
register at CRM
with your own ID. Password will be sent by email to you by BSNL.
Then you can check Unbilled data for June date wise.
3.
Download NetworX application and keep track of your usage for a single system. ( daily/weekly/monthly/ Night usage etc )
it shows every time 514mb used
faulty report
Did you cross check in selfcare portal ?
i am using shaplus dataone tool for checking it works fine for me. I say sms option shows faulty report, that's all.
If you prefer you can make an ONLINE complaint here.
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
.Better to check usage at selfcare portal,I say sms option shows faulty report, that's all.
if you use multiple systems, or in wifi mode
extra laptop or VOIP mode .
Shaplus NetworX usually used for a single system.
Also you can check difference in readings if any with BSNL meters.
BSNL Usage Portal readings are FINAL>
Please note data.bsnl.in is not termed as selfcare portal.
Another selfcare portal http://selfcare.ndc.bsnl.co.in also available..
It appears BSNl is shifting users with IP 59.xx.xx.xx gradually to different selfcare portals.
One user from Bengaluru has reported that he could check usage
both at data.bsnl.in and selfcare.sdc.bsnl.co.in
If you have old 14 digit ID and PW can try.
http://www.indiabroadband.net/bsnl-b...ful-links.html (Bsnl: Useful links)
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