Thread: Problame about ADSL link

Hello,
I am kaustubh from pune. I have problem with ADSL link from last month.
When i start modem i don't get link for long hours. Specially form 10 am to 8pm
I contacted with BSNL, they told mi to check modem, line etc. But everything is working correctly.
They are saying your connection must have loose connection problem. But I don't understand i can get link during night and in morning it disappears. Is this loose contact? I don't think so.

Pl. tell me solution.

mention your modem/make/model number.
In computer
Start/ RUN/ type / cmd
Ok
new window
type ipconfig /all
copy/paste data here.

Modem info.
Product : ADSL CPE
Model Name : SmartAX MT882
manufacturer : Huawei Technologies Co., Ltd



Windows IP Configuration

Host Name . . . . . . . . . . . . : computer_1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network
Connection
Physical Address. . . . . . . . . : 00-1C-C0-0F-4C-84
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 169.254.201.146
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter dataone:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 59.95.48.207
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 59.95.48.207
DNS Servers . . . . . . . . . . . : 61.1.96.69
218.248.240.208
NetBIOS over Tcpip. . . . . . . . : Disabled

Try changing line which connects your telephone with modem. or else try connecting directly without accessing with the telephone.

XRAY report
[IP Address. . . . . . . . . . . . : 169.254.201.146(* <<<< must change )
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . ( * ?????) (:
START Network LAN
Properties
Network settings window
High ligh tcp/IP
Properties
enter Ip address
192.168.1.10
255.255.255.0
192.168.1.1
dns
8.8.8.8 and 208.67.220.220
apply save
2. Feed Back ipconfig /all

3. In Modem Summary Page check lin 0 _35 button is green
REF:
Follow step by step except last two. 14 & 15.

http://www.calcuttatelephones.com/da...tall/mu03.html
UPDATE: 1140 AM
Installation guide PDF 533 KB
http://www.4shared.com/document/EpTQ...uter_Quic.html

thanx, will try this.

@kaujuvale
which one Mine or
@HACKdown's suggestions ?

Try changing line which connects your telephone with modem. or else try connecting directly without accessing with the telephone.

Originally Posted by essbebe

@kaujuvale
which one Mine or
@HACKdown's suggestions ?

@essbebe: i have already checked all connecting lines. So i will surly go with u r suggestion. Thanx.

Originally Posted by essbebe

XRAY report
[IP Address. . . . . . . . . . . . : 169.254.201.146(* <<<< must change )
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . ( * ?????) (:
START Network LAN
Properties
Network settings window
High ligh tcp/IP
Properties
enter Ip address
192.168.1.10
255.255.255.0
192.168.1.1
dns
8.8.8.8 and 208.67.220.220
apply save
2. Feed Back ipconfig /all

3. In Modem Summary Page check lin 0 _35 button is green
REF:
Follow step by step except last two. 14 & 15.

SmartAX MT-882 ADSL MODEM MULTIUSER CONFIGURATION
UPDATE: 1140 AM
Installation guide PDF 533 KB

@essbebe
I have done changes to tcp/ip properties. and also checked in modem summary lin 0 _35 and it is green.
But question is should i do changes in ADSL settings also. or is it ok to make changes only for LAN.

[ Modem Huawei AX MT882

But question is should i do changes in ADSL settings also. or is it ok to make changes only for LAN

Not clear.
Do you mean Modem settings and Computer settings ?

checked in modem summary lin 0 _35 and it is green.

are you connected to interenet and can you surf ?
You use now a "dialer" to connect or " :always On Mode ?
How many computers you intend to use in LAN ?
repost ipconfig /all data

Change everything except ur name kajuwala.
Don't take my words seriously.
Our expert essbebe will surely help u solve ur problem.You can see other threads too. He is the first person in terms of helping. REP to you essbebe. Cheers.....................

yes i am connected to internet now and surfing internet. i always use dialer to connect and i am using only one PC.

and new configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : computer_1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network
Connection
Physical Address. . . . . . . . . : 00-1C-C0-0F-4C-84
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
208.67.220.220

PPP adapter dataone:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 59.96.90.172
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 59.96.90.172
DNS Servers . . . . . . . . . . . : 61.1.96.69
218.248.240.208
NetBIOS over Tcpip. . . . . . . . : Disabled

@Kaujuwale
From Post 1.

When i start modem i don't get link for long hours. Specially form 10 am to 8pm

Congrats.
Save/backup present modem settings to say C:/My documents/ MT882 OK
( I think menu item is seen under Tools )

Check for one or two days and report all normal.

Check speed here for records.
http://www.mybroadbandspeed.co.uk/
Mine;


http://www.mybroadbandspeed.co.uk/results/28185931.png

Originally Posted by essbebe

@Kajuwale
Congrats.
Save/backup present modem settings to say C:/My documents/ MT882 OK
( I think menu item is seen under Tools )
Check for one or two days and report all normal.
Check speed here for records.

Hey thanks for sincere help.
It was mentally disturbing month as no one giving proper solution.
It is so nice of you as u r working seriously to solve problems.

Thanks once again

Originally Posted by HACKdown

Change everything except ur name kajuwala.
Don't take my words seriously.
Our expert essbebe will surely help u solve ur problem.You can see other threads too. He is the first person in terms of helping. REP to you essbebe. Cheers.....................

@HACKdown
Thanks for u r suggestion also.

hello,
@essbebe
We talk about my problem of ADSL link, but i forgot to mention my broadband works fine on Saturday and Sunday. As we talked on Saturday it was working properly.
But from today it started giving problem. ADSL link disappears after 2-3 minutes.
I really don't understand my net works properly on Sat and Sunday. And from Monday to Friday it gives problem.
What will be problem?
And is it possible to share my line? And it is causing me problem.

@kaujuvale
Modem Huawei AX MT 882

I really don't understand my net works properly on Sat and Sunday. And from Monday to Friday it gives problem.

Check summary page, when connection is not working.__________________________
Which is your location ?_______________
Does the phone work ?____________________

Can you check your usage, in Usage portal
BSNL Portal
try after 5thMay ____________________

Are you living in a flat complex ? _____________

Why you have not changed the DNS entries.
______________________________
Did you check speed at website provided ?
____________________________
What is your tariff plan ?__________________
Modem is on rent or purchased outright ?_______
How is the Power supply situaltion in your area ?
Low voltage/ during week days ?_______________
Tube lights working Ok ?________________

FILL UP THE BLANKS>

same thing used to happen with me.. but from 5pm to 10 pm daily there was no ADSL Link.(This weirdness occurred for 3 months). Now everything is cool.

Originally Posted by nilaynashikkar

same thing used to happen with me.. but from 5pm to 10 pm daily there was no ADSL Link.(This weirdness occurred for 3 months). Now everything is cool.

So what was the problem?

Finally i got the solution to these problems!!!
The only solution is to reset the port in the exchange.

I toooooooo had same problem.

I tried every thing from earth to sky.

NOTHING WORKED.!!!

At last my problem solved when i asked them to change the port.

Now its back to normal.

@essbebe
I have made changes according to link sent by u. (calcuttatelephones.com/da...tall/mu03.html)

And its working fine.
Thanks for help.