Thread: How to change tariff plan

No way to clear the confusion. Only wait and watch is possible.

Originally Posted by certmen

i pay 1350 rs..
last month i got 1Mbps till 20 GB or so but after restarting the modem speed decreased to 512kbps.. but this month am getting 512kbps.. when i try usage portal i am getting operation timed out error... no matter how many times i try i get the same damn error!

ht tp://i35.tinypic.com/24lvsdl.png

This Is Just Not Right.You Should File A Case Against Bsnl Because Of Misleading You.The Customer Pays Rs1350 Monthly And Gets The Same Bandwith And Is Charged Same.As That Of Rs750.See This No Difference Only Charged Extra Why?
http://i36.tinypic.com/o9omyo.jpg

I think "wait and watch" is not quite an option if BSNL cheats us of 600 Rs. per month. We pay Rs.1,350 and could have exactly the same of what we get for Rs. 750! Imagine how many customers are paying too much!!! and how much profit it is for BSNL. I am going to write to the General Manager of the local BSNL office here and will attach

Source: Bharat Sanchar Nigam Ltd- News (above mentioned link by Dilip). There is is clearly written that "Upgradation of bandwidth (Download speed) and revision of nomenclature in respect of BB Home Combo 1350 has to be applied as follows:

from BB Home Combo UL 1350 with 512 Kbps
to BB Home Combo ULF 1350 with 2 Mbps upto 15 GB, 512 Kbps beyond 15 GB."
It is also written that "these instructions have immediate effect" and it is dated 02.06.2010.

Where most of us probably were mislead is that beginning of July we were given faster DL speeds (according to the info I got from BSNL this was just a promotional scheme) and we thought that this was due to the change of the plan. As it seems BSNL did not make that change as mentioned in above instructions.

I will try to get a refund of 600/month since June until the new plan is applied to my account. That will probably be for 3 Months.

If we all do something about being treated in such an unfair way then we hopefully might change something in the way BSNL will treat their customers i future.

Originally Posted by m.manzoor2007

please explain step by step. I didnt get an option to change the plan. After login what do i do?

hi friend


sorry i was out of city so i didn't reply you.


open your portal -> lift side you hav a option service provision -> change broadband traffic plan

use it

if it is use full for you, you can give me rep point.


good day

@ abhishe11sharma

Can you please post a screen shot of particular page. In which portal is this provision ? Please give the URL.

Originally Posted by meetdilip

@ abhishe11sharma

Can you please post a screen shot of particular page. In which portal is this provision ? Please give the URL.

hi meetdilip

how are you?


what's going on?

my dear friend how to take screen shot ?


good day

Go to the page that you are going to make screen shot. Then pres prt scrn in the keyboard. (Print screen) at top. Then go to paint press ctrl+v. Image will appear in the work space. Then save it to desktop or any other directory. Screen shot ready.

Originally Posted by abhishe11sharma

hi meetdilip

how are you?


what's going on?

my dear friend how to take screen shot ?


good day

hi, Fine here. Please follow the step displayed above.

Originally Posted by m.manzoor2007

Go to the page that you are going to make screen shot. Then pres prt scrn in the keyboard. (Print screen) at top. Then go to paint press ctrl+v. Image will appear in the work space. Then save it to desktop or any other directory. Screen shot ready.

thanks

good day

Originally Posted by m.manzoor2007

please explain step by step. I didnt get an option to change the plan. After login what do i do?

hi friends


now BSNL sit is not open but i give you screen short later OK


good day

Originally Posted by meetdilip

You cannot change your plan online. For that you need to give a written application to your local exchange.

hi friends

now you are change plan online


good day

plz give me reps point
thanks

That is a great future. We need not have to wait for local exchange to deal with it. Hope it will work just as fine as manual application. Can't rep. Need to spread some. Will do it later.

Originally Posted by abhishe11sharma

hi friends

now you are change plan online


good day

plz give me reps point
thanks

can you please mention the site address??
is that data.bsnl.in?
or any other site?

Originally Posted by m.manzoor2007

can you please mention the site address??
is that data.bsnl.in?
or any other site?

hi friends

it BSNL portal site

it 's address selfcare.ndc.bsnl.co.in.

can you give me rep point ?

good day

it's address selfcare.ndc.bsnl.co.in.

its giving me some error"iView is not compatible with your browser, operating system or device. Contact your system administrator."

Originally Posted by param_nokia

it's address selfcare.ndc.bsnl.co.in.

its giving me some error"iView is not compatible with your browser, operating system or device. Contact your system administrator."

hi friend

try it after some time its open.

good day