Thread: How to change tariff plan

How can i change my tariff plan?

can it be done by calling their customer care?

How long will it take for the sarkari machinery to kick in?

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- just4kix

You will need to submit a written application at your exchange. Plan change usually kicks in at the start of the next billing cycle (1st of the next month).

Please read meetdilip's article on Precautions during plan change.

what will be the cost for plan change??

Originally Posted by m.manzoor2007

what will be the cost for plan change??

It depends on which you want to change,
There is no cost for plan change.

i am using BB homeul750. I want to change it to BB home ul750 COMBO/750ul+ plan
i dont have to make any phone calls.

Originally Posted by m.manzoor2007

i am using BB homeul750. I want to change it to BB home ul750 COMBO/750ul+ plan
i dont have to make any phone calls.

Plan change is free. But you need to pay one month rent as advance. Since UL 750 + is also having Rs. 750 per month rent, there is no need to pay anything extra. Please refer this tutorial

http://www.indiabroadband.net/bsnl-b...tml#post147209 (Precautions during plan change)

hi friend

you also use your portal ID for plan change because portal ID have an option.

so use it, plan changed within 24 Hrs.


take care good day

Originally Posted by abhishe11sharma

hi friend

you also use your portal ID for plan change because portal ID have an option.

so use it, plan changed within 24 Hrs.


take care good day

please explain step by step. I didnt get an option to change the plan. After login what do i do?

You cannot change your plan online. For that you need to give a written application to your local exchange.

i have changed my BB plan thrice just by calling 1500.. they just ask for consumer no. and plan changes automatically from next month... i didnt submit any written letter to anyone.. i live in south india.

Originally Posted by certmen

i have changed my BB plan thrice just by calling 1500.. they just ask for consumer no. and plan changes automatically from next month... i didnt submit any written letter to anyone.. i live in south india.

There is no guarantee that this may happen. I was told by CC to submit an application. So it is highly varying.

it worked for me thrice... when i changed my plan from 250 to home combo 500 they didnt charge but when i switched from 500 to 1000 i was charged 1000 rs when asked they told it was a security deposit.. last month changed my plan to home combo 1350.. yet to receive bill

Originally Posted by certmen

it worked for me thrice... when i changed my plan from 250 to home combo 500 they didnt charge but when i switched from 500 to 1000 i was charged 1000 rs when asked they told it was a security deposit.. last month changed my plan to home combo 1350.. yet to receive bill

I am not denying that. All I am saying is that it may differ from place to place.

Today, they may do it from all places.

It is just a singular incident. If BSNL starts acting on phone calls, our plan will change every day. Such high is their level irresponsibility. I have changed the plan 3 times. I have requested them to do it through phone confirmation, but I was told to give a written application. As far as I know it is the same in almost all parts of the country.

Is my plan changed from BBG FN Combo 500 to BB Home Combo UL 750 ?

Yes. Your plan is now UL 750 Combo.

Can anybody please tell me if BSNL automatically changed the old BB Home 1350 UL with 512 download speed to new BB Home ULF 1350 with 2 Mbps upto 20 GB/month and 512 beyond 2 GB?

i dont think so... am still getting 512kbps

According to BSNL, they have reconfigured the plan as ULF 1350.

Source: Bharat Sanchar Nigam Ltd- News

But some members are still getting 512 Kbps.

Post your postpaid orders page screen shot. Will try to guide you. Need to check the effective date, plan status and plan name.

Originally Posted by certmen

i dont think so... am still getting 512kbps

Do You Still Pay 1350 Per Month Or Bsnl Charges You 750.Because In Both Plans The Speed Is 512Kbps So Why 600 More?

According to the source provided by Dilip (thanks for this), BSNL should have changed my account from BB Home Combo UL 1350 to BB Home Combo ULF 1350 with DL speeds of 2Mbps upto 15 GB (new 20GB) and 512 Kbps beyond that with effect of 2.6.2010.

Beginning of July I had a faster DL speed for 15 GB but nothing has changed in August so far.

My postpaid order page still shows my plan as BB Home Combo UL 1350 with DL speed of 512 Kbps.

s475.photobucket.com/albums/rr116/ornalink/A Sonia/?action=view&current=Image1.jpg

I called BSNL 2 days back and told them that I did not get the 2 Mbps but they are not doing anything. What should I do now?

It is purely a badly handled case by BSNL. Confusion still persists. Try complaining to Nodal officer or Appellate authority. ID and password on the back side of your bill. Call them and seek help.

Originally Posted by param_nokia

Do You Still Pay 1350 Per Month Or Bsnl Charges You 750.Because In Both Plans The Speed Is 512Kbps So Why 600 More?

i pay 1350 rs..
last month i got 1Mbps till 20 GB or so but after restarting the modem speed decreased to 512kbps.. but this month am getting 512kbps.. when i try usage portal i am getting operation timed out error... no matter how many times i try i get the same damn error!

ht tp://i35.tinypic.com/24lvsdl.png

Check with SDE. Tell him about the problem. There is still a confusion about this plan. BSNL should have made in 1 Mbps unlimited for UL 1350.

Originally Posted by meetdilip

Check with SDE. Tell him about the problem. There is still a confusion about this plan. BSNL should have made in 1 Mbps unlimited for UL 1350.

tried it but in vain.. called 1500 they told me to call 1800-424-1600.. when i did she put me on hold for 15 mins and told me to call 1500.. BSNL is very very poor when it comes to technical assistance