Thread: Modem Password and Portal Password,

Are portal and modem passwords same, because now in our new connection portal ID is XXXX and the username entered in modem is YYYY, can you tell me from where can I change the passwor for connecting to internet, which is entered in modem, the password for user Id YYYY. Thanks in advance.

u can change your passwords on your portal ID.

Just go to BSNL Portal and type in Portal ID and Password!

Then u can find opitions to see usage and change passwords.u can change both the passwords i.e portal and the net connecting password!

good luck

Originally Posted by imrock

u can change your passwords on your portal ID.

Just go to BSNL Portal and type in Portal ID and Password!

Then u can find opitions to see usage and change passwords.u can change both the passwords i.e portal and the net connecting password!

good luck

In the option change passwords I can see the option of changing only the portal password and not the net connecting password.

Originally Posted by rsk11584

In the option change passwords I can see the option of changing only the portal password and not the net connecting password.

For changing your 'connecting' password, see this - Chennai Telephones- BSNL's DataOne Password Chage procedure

@rsk11584

BSNL Portal
check usage page.
Manage Passwords.
Keep consumer number ready ( from telephone bill )

1. How long does it take for a "Service password change" to be effective?

2. How long does it take for "Portal ID change" to be effective?

3. Is it true that we shouldn't change our service password for a brand new BB connection?

4. After upgrade from P2 to MP system, what happens to the old dataone.in userID?

@dnjkane
1 & 2 immediate.
3. Not sure. You have to wait at least a week for access, to Usage portal to change any password.
4.
I have the same default PW allotted by BSNL three years back ! @ dataone.in

If you change your tariff plan, you may be shifted to @ bsnl.in. Not tried.

Any new connection only with @ bsnl.in
Now decentralisation is going on , and each State will have own selfcare portals.
( For BB usage/ check PW change etc )
seems @dataone .in users not affected.

Para two :
If in modem PPP/PPPoE mode "always On"
is selected, users forget to change it in WAN page, and Internet connection gets lost. User has to manually change it.
*******
@rsk11584

our new connection portal ID is XXXX and the username entered in modem is YYYY,

Not possible.

the password for user Id YYYY

do you know it ?
Was the modem set up by BSNL ? YYYY= "multiplay" ? Password = password ?

Did you get set One : User ID abcd345 @ bsnl.in and Default PW
as password ( example rsk12345 ?)
and again
set two:
Usage Portal ID rsk12345052010
default password password ?
set 3:
for webmail http://dataone.in
access as rsk 1234 @ bsnl.in password as suggested by you ?

Being in Chennai you are saved from selfcare sites !!! for Broadband purposes.
But for telephone related VAS: working fine.

I mean to say that my portal id is doe0854XXXXXXX and the user id which is in modem is the field name is broadband user name it is nn244XXXXXXX ...

Thanks for screenshots my query now cleared.