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Check BSNL Broadband Usage - Complete Guide & FAQs

  1. #1
    Bronze Member Arnaud's Avatar
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    Thumbs up Checking BSNL Broadband Usage - Complete Guide & FAQs

    Checking or keeping track of broadband usage is something that every internet user, with a limited broadband connection looks into. This thread consolidates different ways of keeping track of your BSNL broadband usage, and it also looks into some questions related to broadband usage, asked frequently by new broadband users.


    1. Directly from BSNL Portal

    First of all, you can check your IP address here: What Is MY IP Address?

    (a) For users with IP address 117.xxx.xxx.xxx: BSNL Portal
    You need to enter your Portal ID (which you can get from BSNL Customer Care) and password (mostly it is 'password').
    • Customers from Hyderabad, Hassan, Kodagu, Vellore, Tirunelveli and Tuticorin can use: BSNL Customer Care Portal
    • Customers from Bhubaneswar, Kamrup and Balasore can use: BSNL Customer Care Portal
    • Customers from Kalyan (Maharashtra) can use: BSNL Customer Care Portal

    (b) For users with IP address 59.xxx.xxx.xxx:
    (The following links can be accessed only from a Dataone connection)

    2. From BSNL Portal through programs/utilities


    (a) BSNL Broadband usage finder from ShaPlus:
    • For users having IP address 59.xxx.xxx.xxx: DataOne-Bandwidth 3.1
    • For users having IP address 117.xxx.xxx.xxx: BSNL Broadband Usage 2.4


    (b) Datafox add-on for Mozilla Firefox and Google Chrome by Brian Fernandes
    • For Mozilla Firefox: Datafox - Mozilla Firefox Add-on
    • For Google Chrome: Datafox - Google Chrome Extension


    3. Bandwidth Monitoring Tools
    BSNL's usage portals cannot be relied upon all the time for keeping track of your usage, mainly because the portals may not available all the time, especially on the first few days of a month. So, it will be preferable for most of the broadband users with usage restrictions to keep track of their usage with some tool. Below, you can find two of the trusted and most commonly used bandwidth monitoring tools (both are free).

    (a) ShaPlus Bandwidth Meter

    (b) NetWorx


    Networx will provide you with a greater level of detail when compared to ShaPlus Bandwidth Meter. But, I myself have been a happy user of ShaPlus and the difference in the usage reported by ShaPlus Bandwidth Meter and BSNL, at the end of the month has differed only by around 2-8 MB.
    4. Broadband Usage Alerts From BSNL (through SMS and e-mail)
    First, register yourself at: Web Registration for Usage Alerts
    Then, after your request gets approved, you can start using the services (you can find out your usage with just an SMS, and you will get usage alerts on your mobile phone and e-mail address with which you registered in the site). You can also download the Web Client and use it for keeping track of your usage.
    Download: Web Client



    BSNL Broadband Usage FAQs (Frequently Asked Questions)


    1. Does BSNL record my usage for anything other than my downloads?

    Ans:
    Yes, you are also charged for the data that you upload. Broadband users have to note that it is not only the data you 'download' that is being charged. BSNL monitors both your 'downloads' and 'uploads'. Thus the total usage recorded by BSNL is the 'total data transfer'.

    2. BSNL is recording my usage very high than what I expected. I had not used internet much anytime now. Why is it so?

    Ans:
    There might be many reasons for this.
    (a) Your computer might be infected and it might be some virus that might have been 'using' your internet connection. Scan your computer with any of the free online scanners available or install, update and scan with a genuine anti-virus program. Pirated anti-virus programs may be dangerous by themselves. Also install a good firewall (preferably Comodo or ZoneAlarm).

    (b) Use a bandwidth meter as mentioned above and monitor your usage with it. If the reading differs a lot from what BSNL is recording, it would be better that you report this in your local exchange. Support from the exchange may vary from place-to-place. BSNL's. But, there is little (or no) chance that they will give you any exemption.

    3. I am not able to access the BSNL Usage portal.
    Or
    BSNL has not recorded my usage. Why?

    Ans:
    BSNL's usage portal is not very reliable (but there has been a slight improvement recently) since it takes some time to update the usage details. Also, BSNL portal might be unavailable during the start of a month (and sometimes at the end of a month) due to billing reasons. The portal usually gets back to being available on the 5th of every month.

    4. I did not download anything from the internet. I just used my Internet Explorer (or any other browser) to load some pages and view some videos, etc. But now these fools at BSNL are saying that I downloaded more than my free limit, and I have got a huge bill now. What can I do?

    Ans:
    All you can do is pay the bill and make sure that you don't repeat the mistake again. In simple words: the pages your browser (IE, Firefox, etc) bring to you are actually downloads you make, after requesting for the data (by typing in a Uniform Resource Identifier (URI) into your web browser; for example, India Broadband Forum). And, when a request for data is made, you (your web browser) is actually uploading. If you are interested to learn more about the working of a web browser, just do a Google search.

    Note: Eventhough the last FAQ might seem strange to many, it is actually a question that many of the new broadband users have been asking.
    Last edited by Admin; 13th June 2013 at 02:40 PM.
    soudo likes this.

  2. #2
    Guardian Angel just4kix's Avatar
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    Such a wonderful compilation in one place and why does no one bother to even comment on this? Come on, people.

    At least say "thank you" if not a rep?
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
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  3. #3
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    Reputation added...............

  4. #4
    Guardian Angel just4kix's Avatar
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    Quote Originally Posted by gaggan4392 View Post
    Reputation added...............
    Very nice of you. Please add your comments also - suggestions and improvements also welcome.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

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    Thanx dude!!! u made my day!

  6. #6
    The Wizard meetdilip's Avatar
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    Good one. Keep writing.
    Last edited by meetdilip; 13th May 2010 at 05:45 PM. Reason: Automerged Doublepost

  7. #7
    The Master imrock's Avatar
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    Good one!

    You deserve a rep+ but i can't i have to spread some!!

    WIll add a rep when i can
    "LIFE IS LIKE AN ICE-CREAM SO ENJOY IT AS MUCH AS U CAN"

  8. #8
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    .
    can I also recycle my old contest articles ?
    516 hits since April26th
    http://www.indiabroadband.net/bsnl-b...tml#post279644
    4739 hits so far.
    http://www.indiabroadband.net/bsnl-b...ick-guide.html older one.
    Of course @meetdilip had a "sticky" thread on same subject. with more hits earlier !
    Last edited by essbebe; 13th May 2010 at 07:01 PM.

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    Thumbs up

    I'm deleting my earlier post.
    Thanks Arnaud for this marvelous article. 10/10 from me. I must believe you worked really hard creating this thread...Giving links...Highligting headings.....
    And what I liked most is the simple question answer format found in your article!
    Last edited by HACKdown; 13th May 2010 at 06:05 PM.

  10. #10
    Bronze Member Arnaud's Avatar
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    Quote Originally Posted by just4kix View Post
    Very nice of you. Please add your comments also - suggestions and improvements also welcome.
    Yes, all of you please put in your valuable suggestions and improvements. I am planning to make a PDF guide after taking in all the suggestions and improvements.

    Quote Originally Posted by HACKdown View Post
    I'm deleting my earlier post.
    Thanks Arnaud for this marvelous article. 10/10 from me. I must believe you worked really hard creating this thread...Giving links...Highligting headings.....
    And what I liked most is the simple question answer format found in your article!
    Yes, formatting the article in the editor (indenting everything the right way, arranging links, etc) was pretty difficult. First of all, I had prepared it all well in my personal text editor and when I copy-pasted it here, I had to do all the formatting once again in IBF's text editor.

    @HACKdown
    Which earlier post did you delete?

    Thank you gaggan4392, vengeance, meetdilip, imrock, HACKdown.

    I owe my special thanks to just4kix for bringing this thread to the notice of everyone.
    Last edited by Arnaud; 14th May 2010 at 11:40 AM.

  11. #11
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    @Arnaud
    Quote:
    Originally Posted by essbebe View Post
    .
    can I also recycle my old contest articles ?
    Didn't get what you meant by that (you want them to be edited or deleted?)...
    You are not authorised to edit delete any other member's posts.
    Only @admin and @moderator can do it.
    The query was not addressed to you.

    I have given my previous posts, and you cannot copyright an article which is NOT
    ORIGINAL in nature and CONCEPT and Plagiarised from other posts here.

    This article may be"disqualified" from .contest , but shifted to BSNL forum later
    SEE
    http://www.indiabroadband.net/sugges...tml#post284162

    IBF does not need "Copyright" guides, as "gratis" 'or "donation"from others .
    See the number of GUIDES by @Just4Kix
    in Broadband How to..... " forum.
    We are only reinventing the wheel !


    When you apply for Copyright for your proposed guide, please inform here, so that, your application can be challenged at least by me.

  12. #12
    Bronze Member Arnaud's Avatar
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    I am sorry. It's me who should be blamed.

    Believe it or not, but I knew that I would be getting such a reply from you. It was only when I shut down my computer (a bit early yesterday) and got to bed that it strike me that it was essbebe to whom I had replied.

    I quickly thought of removing my reply to you, but decided to do it in the morning. I came online in IBF now just to remove my reply for you, but I came late by 5 minutes.

    Now, my reply to your post:
    Please do not think that new members are fools, and know only what they read or find from the forums here or wherever (I have been a BSNL broadband user for some years now and have been mostly sorting out my broadband problems on my own and with the help of the good customer care available at my local exchange and interactions with the friendly JTO here have been informative for me). I knew that your post was not for me, but it didn't strike me then that it was essbebe who had posted (I don't think any other decent member would have found it to be a great sin).

    And by the way, did I say that I was going to copyright it to my name? I only meant that, it will belong to IBF. I often see you complaining about others inferring 'wrong' meaning from your posts. It's because we (I) hope others will think about the other side of the post's meaning (I had thought so while posting that post).

    I am sorry again, but it was you who made me post such a reply. I would not like to carry on arguing with you (if you want, you can carry it on through PM). This is not the first time you are attacking me. I had dodged away other time because I didn't want to make a mess, especially because I was (and I am) a new member (and hence I might not get any support), but now I was forced to reply.

    Conclusion: You are either a prejudist or you just like arguing with others.

    @All other members

    I am sorry if I did or said anything wrong. I am willing to take any punishment, if you find me guilty in any way.

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    Hey Arnaud calmdown Essbebe is a respected member of the forum......
    The current war between you too has made the environment unpleasant...
    Be friendly....

  14. #14
    Bronze Member Arnaud's Avatar
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    I have and want no war with anyone. It's just that I could not control my consciences.

    P.S: This thread is not going the way it should have gone.

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    @Hackdown:
    I wanted to quote what you posted earlier about this article., but decided otherwise.
    Yours:
    Nice one Essbebe! You write great articles, write more. I see you write very less threads.
    Now you know why !, I spend more time replying to newcomers here, and feedbacks in P.M is my reward./satisfaction.

    2.
    I don't have "ET" or "telepathy" or "mind reading" as some members here, are
    endowed with this extraordinary gift.
    Congratulations to them.
    You loose an argument, when you call a member names !
    : You are either a prejudist or you just like arguing with others.
    Please do not think that new members are fools,.....
    etc.
    Last edited by essbebe; 14th May 2010 at 08:59 AM.

  16. #16
    Bronze Member Arnaud's Avatar
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    1.
    You loose an argument, when you call a member names !
    Please don't twist my words to make it so that I called you that.
    Please refer: Either - Wikipedia, the free encyclopedia

    And, I had no argument with you (my replies had been made in a view that it was a discussion).

    2. I am a new member. Hope that you understood the meaning of the line you quoted second atleast now.

    3. On the first part of your post: No comments.

    4. I didn't want to carry on this conversation, but you don't seem to give up. And, if it's so that you don't want to loose (or you want me to loose), I admit my failure (word 'loose' adopted from your post).

  17. #17
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    Default Thanks

    Great job!!!!!! THANKS

  18. #18
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    Default Balance in mobile GPRS

    Please let me know how to check the balance for BSNL mobile 2g GPRS

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    THANKS.....for such a nice thread.

  20. #20
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    how to check the previous month usage in http://selfcare.wdc.bsnl.co.in i hate tis site selfcare.wdc not organised well....
    "Human wants are unlimited ----- this is the root cause for every good and evil"

  22. #22
    The Wizard meetdilip's Avatar
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    Quote Originally Posted by bingbang View Post
    how to check the previous month usage in Loading Portal... i hate tis site selfcare.wdc not organised well....
    Do you have the ID and password for this site ?

  23. #23
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    @bingbang
    Dear Bhopal,Kalyan,Raipur,Nagpur,Ujjain,Gwalior,Jabalpur,Itarsi,Mand saur,Nasik,Aurangabad,Ratnagiri,Pen,Nanded, Betul,Vidisha,Satara,Dhulia,Shujalpur,Parbhani,Man dala,Ratlam,Morena,Shivpuri,Shahdol,Narsinghpur,Ba laghat, Chhatarpur,Akola,Sarguja,Bilaspur,Amravati,Bhir,Bh andara,Raigarh,Rajgarh,Durg,Seoni,Rewa,Jhabua,Buld hana, Gadchiroli,Guna,Yeotmal,Latur,Jagdalpur,Satna,Chhi ndwara,Dewas,Chandrapur,Khargone,Panna,Khandwa,Ind ore Customers. Loading Portal...
    confirm your location is Kalyan.

    http://www.indiabroadband.net/attach...pril-small.jpg
    Please open new thread.
    Last edited by essbebe; 8th November 2010 at 08:14 PM.

  24. #24
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    Quote Originally Posted by meetdilip View Post
    Do you have the ID and password for this site ?
    yes i have password and id. i can check current usage but how to check previous months usage in it...

    total volume in MB of previous month.

    ***** Sorry essbebe, i haven't seen the last line of your message,***** fellas please put your suggestions here in http://www.indiabroadband.net/bsnl-b...tml#post306304
    Last edited by bingbang; 8th November 2010 at 09:11 PM. Reason: a mistake :)
    "Human wants are unlimited ----- this is the root cause for every good and evil"

  25. #25
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    Nice work to figure this out,this help me too some new points for me.

    Thanks.

  26. #26
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    Default bsnl poor service

    In Andhra pradesh bsnl mobile no problem but in maharashtra ( pune;solapur and nasik ) bsnl mobile no proper network half the time no network .
    Pls look into mattar thanks

  27. #27
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    @shekhar_56
    This forum is not related to BSNL in any way.
    Checking Towers/equipments is beyond our scope.
    .

  28. #28
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    Default service userid Empty

    Hello... I am trying to check my usage for bsnl broadband from chennai. But when i login to data.bsnl.in, am not able to see the usage, because the service user id is empty. Does anybody know why this id is empty. I have contacted the bsnl Customer support, but of no use.

    //Moderator note:
    Welcome to India Broadband Forum.

    Probably, you have not activated your account and hence your posts are going into moderation queue. Please click on the link in the mail you received from the forum admin in your mailbox. Failure to do so will cause all your posts go into moderation.
    - just4kix

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