AR 800 V v 3.0 wifi not working

I just got this modem from BSNL. I want to connect using wifi. Its interface looks just like my Nokia Siemens C 2110. I am able to connect using LAN. Can anybody please help me get wifi working. Whenever I try to connect I get this message " Windows is unable to find a certificate to log you onto the network BSNL_AP "

Attaching screen shots

Please see this compilation. Feedback if it helped.
http://www.indiabroadband.net/bsnl-b...tml#post283205
299 hits ( for IBF from search engine/s) in 9 days. would not have won a prize in competition, even if it was allowed !

Thanks essbebe. Will try and let you know.

In one of the thread mention. There is an option to add our MAC ID to the white list. I want to try it. Can you please tell from where I will get the MAC ID of my Laptop ?

I think it will be seen in the bottom!!!
(Check the label with some bar code etc !)
In one lpatop along with XP key the MAC code appears.
2. try ipconfig /all
the physical address is the laptop's
( I was thinking it was for the wlan card )
Please confirm.

Unable to find at the bottom. I tried ipconfig/all for the laptop. Is the physical address in this the Mac ID?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DILIP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet C
ontroller
Physical Address. . . . . . . . . : 70-5A-B6-37-78-4C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Tuesday, May 18, 2010 6:15:51 PM
Lease Expires . . . . . . . . . . : Wednesday, May 19, 2010 6:15:51 AM

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adap
ter
Physical Address. . . . . . . . . : F0-7B-CB-08-30-8E

C:\Documents and Settings\kanneri>

Please take a look at the screen shots. Is the value I entered is correct ?

Originally Posted by essbebe

I
2. try ipconfig /all
the physical address is the laptop's
( I was thinking it was for the wlan card )
Please confirm.

Is the above ipconfig/all data sufficient ? I got the physical address while trying ipconfig/all. Not sure whether it is of Wlan card.

------
Update :

Now I connect to the wifi network. Signal strength is excellent. But not able to connect. Can you please confirm whether the values entered are correct in screen shot. Sorry to bother you.

ipconfig /all
seems correct. same for all versions
enter it in white list of modem and and check. How to find your MAC address in Windows 7? | Windows 7 Themes

Actually when I disabled white list, I was able to connect. But something is wrong that I am connect, but not browse Any idea ?

In the link given there is a thread discussing this aspect. I remember Channel country change helped.
I thought , I need not give too many details to you.
Does the SSID appear in " Show Available Wireless Network list "
try without any security key.

Yes. SSID is appearing in the list of network connection. I am able to connect with and without security key. But can't browse. When I plug in the LAN cable, I am able to browse.

Present status :

try wireless channel selection manual and enter 11.
In two screenshots you had given earlier ch 3 and 11 seen.
Ok. you You had done that.
I presume you have window 7.
Wireless LAN Settings page see the top for the wireless lan adapter. Click configure and check enabled or not
and other options.

Yes. Now it is 11. And country code is INI. I have set it as manual.

I think global setting profile
should be 802.11G not B.
checking up my Netgear wgr614.

Mode

Select the desired wireless mode. The options are:

* g & b - Both 802.11g and 802.11b wireless stations can be used.
* g only - Only 802.11g wireless stations can be used.
* b only - All 802.11b wireless stations can be used.
802.11g wireless stations can still be used if they can operate in 802.11b mode.

OK. Will change it and try.

---

In advanced settings what should be

NitroXM PiggyBack: Disable Enable
WMM: Disable Enable


Disabled or enabled ?

Originally Posted by essbebe

I think global setting profile
should be 802.11G not B.
checking up my Netgear wgr614.

Thanks. So which one should I use B, G or B/G ?

No idea !
possible combination 2 square.= 4
enable enable
enable disable
disable enable
disable disable
Last one would be OK !!!!

Ok. Will try

Tried all different combinations. No success

will respond tomorrow. have to read /see/refer the manual.

@meetdilip
studied the user manual etc .
Only two screenshots for WIFI settings are given.

All doubtful settings disable.
Nothing special in WIFI settings.
Please post screen shots of all WiFI
settings you have made.


Firmware patch has ben given in the web site.
Did you try it ?
Check FW version now.
Ensure you are connected in "Always On" PPP/PPPoE mode

even im having the same problem..signal strenght is 100%..wen i search from my mobile nokia n79..but wen i switch on to start browsing option ..it says" unable to connect wpa authentication failed" and i had contacted bsnl office,as they had given me this type 2 teracom modem...they told that they had done all the intial settings in modem..n even the green signal is glowing in modem..i am not able to connect with any wifi mobile..plz do help me...even to my laptop too..model hp.with windows vista as operating system.the wired ethernet connection is working properly..

Originally Posted by leen

even im having the same problem..signal strenght is 100%..wen i search from my mobile nokia n79..but wen i switch on to start browsing option ..it says" unable to connect wpa authentication failed" and i had contacted bsnl office,as they had given me this type 2 teracom modem...they told that they had done all the intial settings in modem..n even the green signal is glowing in modem..i am not able to connect with any wifi mobile..plz do help me...even to my laptop too..model hp.with windows vista as operating system.the wired ethernet connection is working properly..

Disable encryption and try.

Originally Posted by essbebe

@meetdilip
studied the user manual etc .
Only two screenshots for WIFI settings are given.

Thanks. Me too tried the page last day. No success.

Originally Posted by essbebe

All doubtful settings disable.
Nothing special in WIFI settings.
Please post screen shots of all WiFI
settings you have made.

Will do it now.

Originally Posted by essbebe

Firmware patch has ben given in the web site.
Did you try it ?
Check FW version now.
Ensure you are connected in "Always On" PPP/PPPoE mode

I am in PPPoE. Will report the firmware version.

Screen shots :

Please let me know if you need any more info.

The last screen Radius server.
No entries in any section.. Not shown in manual.
How restrict to one UDP ?
feedback.

Originally Posted by essbebe

The last screen Radius server.
No entries in any section.. Not shown in manual.
How restrict to one UDP ?
feedback.

A friend did it. Deleted now and checked. Still the same.

---

Update :

In the status, send bytes are counting. But received are almost stagnant. Does it implies anything ?

In wlan network settings page
on top the WLAN card is listed .
click "Configure "
ensure "enabled" ( must be On )
now check other options
In Advanced there are many options
Select Adhoc Mode . or SSID
Feedback.

Originally Posted by essbebe

In wlan network settings page
on top the WLAN card is listed .
click "Configure "
ensure "enabled" ( must be On )
now check other options
In Advanced there are many options
Select Adhoc Mode . or SSID
Feedback.

Which is WLAN page ? Is the same as " Wireless Network " page. Can't find an option to " Configure ". Can please mention whether it is in the screen shot I have posted.

I have XP PRO SP3
Start Network WLAN
properties
Wlan settings page
ON TOP box
wlan card with button for "configure".
trying to post screenshot.

Thanks. Me too on XP but SP2.

Hope you are talking about this one. Tried enabling AdHoc11n.n No success.

try first one. 802.11B or radio on/off
Also
value ( in mine the selected value appears )
enable or disable only two options in right box ?

Originally Posted by essbebe

try first one. 802.11B
Also
value ( in mine the selected value appears )
enable or disable only two options in right box ?

Tried that. No enable/disable option for this one. Selected " Long and short " .

did you check Radio on off ?
contact CC teracom tomorrow.

http://www.indiabroadband.net/bsnl-b...tml#post283205

Originally Posted by essbebe

did you check Radio on off ?
contact CC teracom tomorrow.

http://www.indiabroadband.net/bsnl-b...tml#post283205

Where can I set Radio on/off ? My model is not Teracom. It is AR 800 V.

---
Got it. Will check now.

---
Update.

Radio on/off was ON by default. Changed it to off. It says " No wireless network is found in the range "

Checked your WIFI sewttings via team viewer.
I think there is no problem with WIFI router.
WLAN in laptop was getting stuck at
"acquiring Ip address"
in the wlan card what is the entry for network address Tried 192.168.1.1 and now auto assigned 192.168.1.4
confirm laptop worked in WIFI mode with some other wifi router.

Working fine now. I just removed the LAN cable and the acquiring network address vanished. Now able to connect using wifi. Many have written it before. Today is my turn " Essbebe Rocks "

Glad to note all OK.

Is the team viewer code and PW
permanent for you ?
let me install it. do you need mine ? will PM later.
still I could not access the modem via 117.xx.xx.xx
even with Airtel.

Originally Posted by essbebe

Glad to note all OK.

Is the team viewer code and PW
permanent for you ?
let me install it. do you need mine ? will PM later.
still I could not access the modem via 117.xx.xx.xx
even with Airtel.

Team viewer code will change when we reboot the system. Not sure why you can't access using IP. I did disabled firewall. Enabling it now. Will send you whenever you need the code. If you need any assistance, please do send the code.

what are the settings in the WLAN card ?
network address is 192.168.1.4?
?Rest entries discussed earlier.

ipconfig/all of laptop

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\DILEEP>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DILIP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet C
ontroller
Physical Address. . . . . . . . . : 70-5A-B6-37-78-4C

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adap
ter
Physical Address. . . . . . . . . : F0-7B-CB-08-30-8E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
208.67.22.222
Lease Obtained. . . . . . . . . . : Wednesday, May 19, 2010 11:39:07 PM
Lease Expires . . . . . . . . . . : Thursday, May 20, 2010 11:39:07 AM

C:\Documents and Settings\DILEEP>

Successfully configure Wifi Protected Access 2 encryption.

same router.. same problem.. i have two laptops.. in one laptop i m not able to find my wireless network at all.. in the other one i am not able to browse internet thru it..

help me. i tried following the commands in the previous pages.. doesnt work for me

1. Start > Run > cmd > ipconfig/all of both laptops. Post the values /screen shot.

2. In the wireless connection properties of both laptops, enable " Obtain IP address automatically ".

3. Enable DHCP in modem.

4. Disable all encryption from " Wireless Network " page of modem.

Feedback

@kamalaandi

Try the same solutions!
explain what you tried and could not succeed!

If you have seen the thread you should have given some input about your system, instead of saying same problem etc. There are almost 40 posts with screen shots Ip config /all remote access to verify modem settings. via Team viewer etc
if you modem/router is same as teracom see the link below for user manual patches etc.

@meetdilip and @essbebe - Amazing Work, but I think it would be better if screenshots of the working settings can be put up of all necessary updated firmware modem settings pages and not just one or two here and there without the settings done. There seems to be some new tabs and settings in there which can confuse a lot because it is not known as to what needs to be enabled or disabled on those pages. Which mode to select B/G etc.

Examples:
Wireless> Advanced
IGMP snooping Multicast to Unicast:
NitroXM PiggyBack:
WMM:
PMK Caching:
Mac Address Filter
Radius Server
DHCP Server page / Server Settings / Advanced Settings

Also posting what a final working ipconfig /all page should look like for PC and/or Laptop would be beneficial.
Thanks and Regards,
Michael

BTW most of the time IF there is an issue, please STRESS and tell them to CHECK THE LINE before racking your brains and wasting your time and energy! They will say it is fine, but there will be some screw up at a random junction box! Same time as last year and almost the same duration, the previous incident came to haunt me and as I mentioned again it was the same fault at a junction, whereas it showed up fine at the BSNL office and near my place with the same crackling issue! Now that was solved and firmware was updated, but issues with the WiFi! God Help Us!

UPDATE: I found that the only working way was disabling MAC Filtering Strange because it would have been added security by adding your devices and then switching off ability to view SSID!