Thread: billing - cut off time

in my home 1000 plan, i have 5GB limit. on the last day of the month, i had lot of left limit so i started downloading in the day time to make use of the limit available. but unfortunately, bsnl billing has made the cut off time something different.

May month unbilled data,
31-may 1-jun 1.7GB
7:31PM 2:03AM

may month billed data - last entry, (total usage billed is 3GB, so i have 2GB more left)
31-may 31-may 11MB
9:21AM 10:40AM

have anyone faced this kind of problems with bsnl billing and any solutions for this if we talk to the accounts manager?

thanks
rsennat

http://www.indiabroadband.net/bsnl-b...bad-users.html (BSNL bill for Hyderabad users)

This is a problem faced by me too. I paid 100 bucks extra in January 2010 and am expecting an excess of 200 bucks in May 2010 bill. I did not find any solution to this problem. I tried talking to BSNL and they accepted the mistake but no refunds

update: today I got bill for May 2010 and I am pleasantly surprised to find that BSNL did some calculations and adjusted the billing amount and so there is no problem in May bill. Atleast I dont have to run around their offices

thats good. let me also give a try at it. thanks.