Thread: Bsnl Broadband plan of 500 rs and Night Unlimited slow downloading speed

I reside in Udaipur Rajasthan and am fully frustated by the service of BSNL broadband here..

I have registered for the bsnl Broadband plan of 500 rs and Night Unlimited..

I am getting Download speed of (OMG!!) 10 Kbps through firefox day or night(direct downloads).
and at night 20 Kbps through uTorrent.

Is that what you get at (UPTO) 2 Mbps plan..??

Things i have done:
1. Used openDNS
208.67.222.222
208.67.220.220
2. Gone to the officials(Who doesn't even know that what windows 7 is..OMFG!!!,, they think it is something like windows 2007.. and they keep on boasting about there windows vista..LOL!! :)
They at least did some configuring. To no Help!

3.Tried both the Bridged connection and the always on connection.

4.Reinstalled Windows.

5. Tried the modem on two computers one a old one with P4 1.6 Ghz and winXP sp3 (fresh installed) and the other with AMD PhenomX4(Its a quadcore) Ubuntu 10.04(Lucid Lynx) and Windows 7 Ultimate(32-bit)[Tried with Windows 64-Bit also.]. Each gives the same speed(10 Kbps direct download+ about 20 Kbps uTorrent).((.
P.S. i fresh installed all the O.S.

6. Did a firmware Upgrade of the modem. to . Version 10.4.3.12.12

7.Stopped Windows Update.

can anybody help me out to increase my speed.....
Its been 15 days with this lousy Connection.

Try this link

http://www.indiabroadband.net/broadb...onnection.html (How to: get max. speed of a connection)

To do

1. Disable your firewall and try.

2. Disable your antivirus and try.

3. Use a friend's modem and try.

thnx but no help!!!

Did some surfing

FOund out that my SNR value is too low
7 Dnstrm
6 upstrm

Read somewhere that its because of the wire length/....//
Do i have to shorten my wire length...???

Get your line checked by the line man. Ask him to give a single line without joints. Shortening the wire may not help.

This might help

http://www.indiabroadband.net/broadb...they-mean.html (SNR Margin and Line Attenuation - What do they mean?)

Originally Posted by youllbelost

thnx but no help!!!

Did some surfing

FOund out that my SNR value is too low
7 Dnstrm
6 upstrm

Read somewhere that its because of the wire length/....//
Do i have to shorten my wire length...???

Did you tried another modem ? Tried TCP/IP optimizer ?

Tried disabling firewall ?

1.
mention modem/model/make/number.
2
Or select from link WA3002-G4. given below.
check settings.
3.
Check whether your ethernet card driver/s need update from
manufacturer's site.
4. copy/paste here ipconfig /all

5. Did a firmware Upgrade of the modem. to . Version 10.4.3.12.12
Presume model DNA A211-I confirm.

System Information

Model Name T1-B-DSL699E9.4U6-5
Firmware Version 10.4.3.12.12
Hardware Version Vulcan BSP v0.01 / Vulcan CSP v0.01
Serial Number 00261509869A
System Up time 00:25:09s

Internet Connection
DSL Status Connected
Downstream Data Rate 15738 Kbps
Upstream Data Rate 137 Kbps
Downstream Attainable Data Rate 15863 Kbps
Upstream Attainable Data Rate 136 Kbps
SNR (Downstream) 5.0 dB
SNR (Upstream) 6.0 dB
Line Attentuation(Downstream) 33.5 dB
Line Attentuation(Upstream) 42.0 dB
Gateway not currently set
Primary DNS 208.67.222.222

Name WAN IP Address
bridge_0_32 -
bridge_0_100 -
bridge_8_35 -
bridge_8_81 -
bridge_14_34 -
bridge_1_41 -
bb -


LAN Port
Mac Address 00:26:15:09:86:9A
IP Address 192.168.1.1
DHCP server On
Subnet Mask 255.255.255.0


it disconnects after one or two hour of continuous surfing!!

SNR (Downstream) 5.0 dB minimum 10dB needed.
SNR (Upstream) 6.0 dB
Line Attentuation(Downstream) 33.5 dB should reduce to say 20dB.
Line Attentuation(Upstream) 42.0 dB ( could be D/L stream )
( seems data reversed for D/L and U/L)
Para two:
Info asked for not given. try by numbers ;
example : 1 My modem model is ________________
Check your line for bad contacts, rusted contacts, oxidization etc. Change mod to GDMT.

Ensure All telephones connected AFTER ADSL splitter to its PHONE port.

(C) Copyright 1985-2001 Microsoft Corp.

H:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : A
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC #2
Physical Address. . . . . . . . . : 00-E0-7C-7E-0F-FC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
Lease Obtained. . . . . . . . . . : Monday, June 21, 2010 2:07:56 AM
Lease Expires . . . . . . . . . . : Monday, June 21, 2010 2:07:56 PM

H:\Documents and Settings\Administrator>

How to change mod to GDMT????

mention modem model/make . should have a name !
say C2110 WA3002_g4 Dna A211-I Teracom etc.
Check link WA3002_g4 given below .

Realtek RTL8139 Family PCI Fast Ethe
rnet NIC #2
assuming the drivers are latest.

model no: as seen on back.: T1-B-DSL699E9,4U6-5
plz help me out today only!

BTW it was posted there before

plz help me..
essebe

plz solve my situation,,

Post screenshot of DEVICE Info.
or check your modem/router from MP web site given in link below " wa 3002_g4.
[u

hxxp://i45.tinypic.com/1z1wfw4.jpg

It is a teracom router.
check user manual in link "Teracom " given below.

No Use!

the downloading speed is max 60 kbps which just goes up for 10 seconds or so.. ??
what should i do
how do i do the port forwarding
should i select TCP..
and what should i write in the internal host ip address
external packet--> port start -end
forward to internal packet->port start -end

i'm so frustated!!!

Check speed here and post the link.
wait.....
My Broadband Speed - Broadband Speed Tester

2. as mentioned earlier call bsnl CC and check your incoming line.

3. Are you on "Dialer" mode ?
( enter userId PW in computer window to connect )

Originally Posted by essbebe

Check speed here and post the link.
wait.....

2. as mentioned earlier call bsnl CC and check your incoming line.

3. Are you on "Dialer" mode ?
( enter userId PW in computer window to connect )

1.mybroadbandspeed Its not completing tried about 5 times.

2.where to call BSNL CC??

3. I am in always on mode for sometime.
before that i tried the dialer mode too.

hxxpmybroadbandspeed.co.uk/results/35501951.png

It completed at last.!!

the speed has gone down to 2.8 kbps.

Direct download of ati driver.(((((

SUMMARY Teracom modem/router
T1-B-DSL699E9,4U6-5
OS windows 7

SNR (Downstream) 5.0 dB minimum 10dB needed.
SNR (Upstream) 6.0 dB
Line Attentuation(Downstream) 33.5 dB should reduce to say 20dB.
Line Attentuation(Upstream) 42.0 dB ( could be D/L stream )
( seems data reversed for D/L and U/L)

Para two:
Make an "ONline" complaint here. Give the speed test result link .
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
No idea where is your location/ BSNL circle in India !

Para three;
Your ethernet driver is realtek.


Para Four :
use [ quote ]
Direct download of ati driver.[ / quote] without space
will appear as

Direct download of ati driver.

Reply: no idea where this info fits !

Use in your reply member's queries this method .

Originally Posted by essbebe

SUMMARY Teracom modem/router
T1-B-DSL699E9,4U6-5 [CORRECT]
OS windows 7 [Its windows xp sp3]
SNR (Downstream) 5.0 dB minimum 10dB needed.[How to do that?]
SNR (Upstream) 6.0 dB
Line Attentuation(Downstream) 33.5 dB should reduce to say 20dB.
Line Attentuation(Upstream) 42.0 dB ( could be D/L stream ) [i copy pasted it]
( seems data reversed for D/L and U/L)

Para two:
Make an "ONline" complaint here. Give the speed test result link .

No idea where is your location/ BSNL circle in India !
[i reside in Rajsthan->Udaipur->(Near Gujrat)]

What can i further do plz help me out.
I'm frustrated.
I Scratched out each wire connection to remove any oxide deposits.
it increased the SNR value to 12dB for a short time of half an hour but after that it got to 7.0 dB again.
Can there be a problem with the incoming line to my house.
because it is internal wiring.
I complained for it and they are gonna come and do a direct connection.
Will it help???!??!??


I just did filed the online complaint.
How many days should i wait for the reply.

I just did filed the online complaint.
How many days should i wait for the reply

REPLY
A response/Phone call should come from your local Bsnl Exchange.
within three days.
2.

SNR (Downstream) 5.0 dB minimum 10dB needed.[How to do that?]

Unchecking ADSL2+ in modem menu DSL may improve slightly.
3.
Also in modem menu page DNS ( Under Advanced Options )
Uncheck box obtain DNS automatically
enter 8.8.8.8 and 208.67.220.220

Try and give feedback.

Originally Posted by youllbelost

Downstream Data Rate 15738 Kbps
Upstream Data Rate 137 Kbps

@youllbelost
you are facing this problem because your selection of the ADSL mode is not correct. Your Upstream Data Rate is very low then the correct one for getting 2Mbps on download speed. The line speed should be 2048Kbps or higher and 256Kbps or Higher, any below line rate cause the speed problem.

To solve this problem you have to select the correct ADSL mode. For upto 2Mbps select G.DMT
This ADSL mode will correct your Upstream Data Rate to stander one.

Remember for getting 2Mbps download speed your Upstream Data Rate need to change 256Kbps or higher instead of 137Kbps.

For checking which ADSL mode currently you are on
Go to http://192.168.1.1/ and click Advanced option.

To change the ADSL mode try this.
Use Mozilla Firefox, because Internet Explorer does not support or gona take effect the changes when you make to your modem.
This step taken out from modem SIEMENS C2110, currently I dont have teracom modem in my desk.

Open Mozilla Firefox then go to http://192.168.1.1/
Click Internet connection, Click ADSL, Click Basic Attributes.
Check the Capability option, select G.DMT from the drop down windo.
Click Apply

If you dont find the option for changing the ADSL mode then change your current modem to another one with another model where you can change the ADSL mode manually.

@indranil
Siemen's c2110 is same as teracom model ( less wifi options )

OkaY!

These are the things i have doneREvised)

1. Changed automatic DNS to openDNS/Google DNS.

2. Done Port Forwarding.

3.Checked my modem in another Computer
{
if(computer==my computer)
SNR value=5 dB
else
SNR value=41 dB
}

4. Reinstalled and tried three different O.S.

5.Let the BSNL officials to configure my Modem(About 5 times.)

6.Did a direct connect to the line to check if my Microfilter is working all right?
it gives a SNR value of 4 dB no matter what.
7.Installed the latest drivers of my realtek ethernet controller NIC.

8. Changed capability mode to G.DMT.

9.Posted in this forum.

PLEASE!!!!!!!!!!!!!!!!!!!!!!!

PLEASE!
Help ME!!!!

Where could be the problem,
It is not the Modem as it works fine on another computer.
Its not my computer as I tried it in two of them(Both Desktops).

My frien in my circle gets about 200 Kbps download speed at night ..
I get 10 Kbps Night or day.!
I mean wtf?????

if(computer==my computer)
SNR value=5 dB
else
SNR value=41 dB
.

Old posts show your incoming line is bad with attn of 41 db.
now you say snr is 41dB with same modem/another computer. all confusing.

@youllbelost
Go to http://192.168.1.1 and click the Advanced option and see what the ADSL mode shows to you.

Your Modem needs to G.DMT mode, if the advanced option shows that you are in G.DMT and your upload speed same like 137Kbps then your DSLAM port not configure correct.

But remember when you are in G.DMT mode your problem will be solve.

Originally Posted by youllbelost

My frien in my circle gets about 200 Kbps download speed at night ..
I get 10 Kbps Night or day.!

Your friend gets the correct download speed because his/her modem configure correct with the DSLAM.

At last!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
D:
The problem is solved
it was some problem in there configuration from the office.

So,
here it is, i'm getting 200 kbps now,!

The problem was solved when they "reset my port to a different one."
My line attenuation has decreased to 12dB(DS) 8.5 (US).



Huff!!
After 12 rounds to the BSNL office and 18 calls and about 10 complaints.
The BSNL guys were able to do the job!!

Thanks all!!
Thanks essbebe!

Originally Posted by essbebe

if(computer==my computer)
SNR value=5 dB
else
SNR value=41 dB
.

Old posts show your incoming line is bad with attn of 41 db.
now you say snr is 41dB with same modem/another computer. all confusing.

Arey! It was on there computer so a different line, i took my modem to there office to check if there was a fault in the modem or not!!

Thanks all, for the information.
I know a lot now!