Thread: BSNL Pathetic service

I'd taken BSNL WLL with internet connection in Dehradun in May. It never worked. The speed was terribly slow. I made lot of noise in BSNL for this issue. Finally I understood that if you don't like it return the connection.
By the time BSNL had raised a bill of Rs. 1200 for nothing. Now when I went to cancel the connection last month they said that some rennovation working is going and we'd not accept any disconnection requests this month. Since I did not pay the initial bill, now I've got another bill with June rental, finally this month I've given them disconnection request that too after paying whole bill amount otherwise they don't accept the disconnection request at all!
I feel myself fool of my self, what can I do now?
Can I use RTI to dig into this pathetic service?

The maximum speed of a wll connection is 144 Kbps or say 15 KBps. You won't get anything higher than that. You can complain to Nodal officer or appellate authority regarding this issue. If you are able to convince them, you may even get a refund. ID and phone no. on the backside of your bill. Call them and seek help.

For these lazy people first get clarification from their using only RTI.
Then only approach nodal officer etc.
Check out some RTI forms at downloadformsindia.com .

The best way to get the BSNL guys start working is only possible if you yourself personally go to the highest possible officer in your area and tell your problem. Then, even if they tell you to go home and they will send the person its better you insist to take him home yourself.