Thread: Change of plan from 1100 UL to 900 UL

I had taken the 1100 UL plan(2 MBps, 10gb limit, 500 phone calls) a couple of months back by paying the annual charges up front. Now I find the 900 UL good which has double the speed, with 8gb limit and 400 calls.

I would like to know if I request for a change in plan from 1100 UL to 900 UL - would I get the balance money back ? Or would it get adjusted against monthly telephone bills?

Thanks

You won't get the money back. But you can get it adjusted in future bills.

Thank you for your quick response. In which case it would probably make sense to wait for one more month before I request the change.

No need. You can request now itself and ask for an adjustment of the amount from your next bill.

Thanks again Dilip. I have paid the yearly charges initially - so adjusting the difference of 2000 rs against my monthly telephone calls, which usually are within the free call limit, would take some time ...

Thanks again for your quick responses !!

Always welcome

Talk to the accounts officer. He will be right person to deal with this issue.