Thread: Guys please help configure UTStarcom WA3002-G1 Type II Modem

My modem recently got reset to factory settings!

Now i am unable to connect to the internet after doing initial setup. Calling some gurus to help me please!

**************************
DEVICE INFO
**************************
LAN
--------------------------------------------------------------------------------
IP Address : 192.168.1.1
Subnet Mask : 255.255.255.0
DHCP Server : Enabled

WAN
--------------------------------------------------------------------------------
Virtual Circuit : PVC0
Status : Not Connected
Connection Type : PPPoE
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
Default Gateway : Node1
DNS Server : 0.0.0.0
ADSL
--------------------------------------------------------------------------------
ADSL Firmware Version : FwVer:3.5.10.0_A_TC3084 HwVer:T14.F7_1.0
Line State : Showtime
Modulation : G.DMT
Annex Mode : ANNEX_A

--------------------------------------------------------------------------------
Downstream Upstream
SNR Margin : 39.5 30.0 db
Line Attenuation : 22.0 8.0 db
Data Rate : 2048 256 kbps

************************************
INTERFACE SETUP
************************************


ATM VC
Virtual Circuit : PVC0
Status : Activated
VPI : 0 (range: 0~255)
VCI : 35 (range: 1~65535)
QoS
--------------------------------------------------------------------------------

ATM QoS : UBR
PCR : 0 cells/second
SCR : cells/second
MBS : cells

Encapsulation
--------------------------------------------------------------------------------
ISP :
Dynamic IP Address
Static IP Address
# PPPoA/PPPoE <--- Selected
Bridge Mode

PPPoE/PPPoA
--------------------------------------------------------------------------------
Username : <user id given>
Password : <password given>
Encapsulation : PPPoE LLC
Bridge Interface : Activated

Connection Setting
--------------------------------------------------------------------------------
Connection : Always On (Recommended) <--- Selected
Connect On-Demand (Close if idle for minutes)
TCP MSS Option : TCP MSS(0:default) 0 bytes

IP Address
--------------------------------------------------------------------------------
Get IP Address : Static # Dynamic <--- Selected
Static IP Address :
IP Subnet Mask :
Gateway :
NAT : Enable
Default Route : # Yes No
TCP MTU Option : TCP MTU(0:default) 1500 bytes
Dynamic Route :RIP2-B Direction Both
Multicast : Disabled

***********************************
LAN SETUP
***********************************
Router Local IP
IP Address : 192.168.1.1
IP Subnet Mask : 255.255.255.0
Dynamic Route : RIP2-B
Multicast : Disabled

DHCP
--------------------------------------------------------------------------------
DHCP : Enabled

DHCP Server
--------------------------------------------------------------------------------
Starting IP Address : 192.168.1.33
IP Pool Count : 32
Lease Time : 259200 seconds (0 sets to default value of 259200)

DNS
--------------------------------------------------------------------------------
DNS Relay : Use Auto Discovered DNS Server Only
Primary DNS Server :
Secondary DNS Server :

***********************************
ADVANCED SETUP
***********************************

Firewall : Enabled

***********************************
NAT
***********************************

Virtual Circuit : PVC0
NAT Status : Activated
Number of IPs : Single

***********************************
QOS
***********************************
QoS : Deactivated

**********************************
ADSL
**********************************

ADSL Mode : Auto Sync-Up
ADSL Type ANNEX A/I/J/L/M

**********************************
DIAGNOSTICS
**********************************

Virtual Circuit: PVC0
>> Testing Ethernet LAN connection ... PASS
>> Testing ADSL Synchronization . PASS
>> Testing ATM OAM segment ping ... PASS
>> Testing ATM OAM end to end ping ... PASS
>> Ping Primary Domain Name Server . SKIPPED
>> Ping Yahoo! ... FAIL


Please help me configure the Modem!!! I am not sure why the VC circuit status for PVC0 shows "Not connected"

Please try with settings changes indicated in BIG FONT

I am able to work with these settings.

**************************
DEVICE INFO
**************************
LAN
--------------------------------------------------------------------------------
IP Address : 192.168.1.1
Subnet Mask : 255.255.255.0
DHCP Server : Enabled

WAN
--------------------------------------------------------------------------------
Virtual Circuit : PVC0
Status : Not Connected
Connection Type : PPPoE
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
Default Gateway : Node1
DNS Server : 0.0.0.0
ADSL
--------------------------------------------------------------------------------
ADSL Firmware Version : FwVer:3.5.10.0_A_TC3084 HwVer:T14.F7_1.0
Line State : Showtime
Modulation : G.DMT ADSL2
Annex Mode : ANNEX_A

--------------------------------------------------------------------------------
Downstream Upstream
SNR Margin : 39.5 30.0 db
Line Attenuation : 22.0 8.0 db
Data Rate : 2048 256 kbps

************************************
INTERFACE SETUP
************************************


ATM VC
Virtual Circuit : PVC0
Status : Activated
VPI : 0 (range: 0~255)
VCI : 35 (range: 1~65535)
QoS
--------------------------------------------------------------------------------

ATM QoS : UBR
PCR : 0 cells/second
SCR : cells/second
MBS : cells

Encapsulation
--------------------------------------------------------------------------------
ISP :
Dynamic IP Address
Static IP Address
# PPPoA/PPPoE <--- Selected
Bridge Mode

PPPoE/PPPoA
--------------------------------------------------------------------------------
Username : <user id given>
Password : <password given>
Encapsulation : PPPoE LLC
Bridge Interface : Activated [SIZE="5"]Deactivated[/SIZE]

Connection Setting
--------------------------------------------------------------------------------
Connection : Always On (Recommended) <--- Selected
Connect On-Demand (Close if idle for minutes)
TCP MSS Option : TCP MSS(0:default) 0 bytes

IP Address
--------------------------------------------------------------------------------
Get IP Address : Static # Dynamic <--- Selected
Static IP Address :
IP Subnet Mask :
Gateway :
NAT : Enable
Default Route : # Yes No
TCP MTU Option : TCP MTU(0:default) 1500 bytes 1452
Dynamic Route :RIP2-B Direction Both NONE
Multicast : Disabled

***********************************
LAN SETUP
***********************************
Router Local IP
IP Address : 192.168.1.1
IP Subnet Mask : 255.255.255.0
Dynamic Route : RIP2-B Direction : NONE
Multicast : Disabled

DHCP
--------------------------------------------------------------------------------
DHCP : Enabled

DHCP Server
--------------------------------------------------------------------------------
Starting IP Address : 192.168.1.33 (192.168.1.3)
IP Pool Count : 32
Lease Time : 259200 seconds (0 sets to default value of 259200)

DNS
--------------------------------------------------------------------------------
DNS Relay : Use Auto Discovered DNS Server Only
Primary DNS Server :
Secondary DNS Server :

***********************************
ADVANCED SETUP
***********************************

Firewall : Enabled

***********************************
NAT
***********************************

Virtual Circuit : PVC0
NAT Status : Activated
Number of IPs : Single

***********************************
QOS
***********************************
QoS : Deactivated

**********************************
ADSL
**********************************

ADSL Mode : Auto Sync-Up ADSL2+
ADSL Type ANNEX A/I/J/L/M

**********************************
DIAGNOSTICS
**********************************

Virtual Circuit: PVC0
>> Testing Ethernet LAN connection ... PASS
>> Testing ADSL Synchronization . PASS
>> Testing ATM OAM segment ping ... PASS FAIL
>> Testing ATM OAM end to end ping ... PASS FAIL
>> Ping Primary Domain Name Server . SKIPPED PASS
>> Ping Yahoo! ... FAIL PASS

For reference :
1
Initial Setup of WA3002-g1 ADSL Modem
2.
Manual with screen shots for "Bridged" mode.
Use LAN1 and Lan 4 ports.
http://mtnlmumbai.in/triband/htm/utstar_wireless_II.pdf
3.
http://mtnldelhi.in/services/con_s.doc

Thanks mvs sarma & essbebe for the help!

But still I am not able to connect to internet!

************************************
WAN
************************************

Virtual Circuit : PVC0
Status : Not Connected
Connection Type : PPPoE
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
Default Gateway : 0.0.0.0
DNS Server : 0.0.0.0
*********************************************
Diagnostic Test
*********************************************
Virtual Circuit: PVC0

>> Testing Ethernet LAN connection ... PASS
>> Testing ADSL Synchronization . PASS
>> Testing ATM OAM segment ping ... PASS
>> Testing ATM OAM end to end ping ... PASS
>> Ping Primary Domain Name Server . SKIPPED
>> Ping Yahoo! ... FAIL

What am I missing?? I am fed up with dailup speeds on airtel OTA please help!!!

Change the PCR(Peak Cell Rate) to 8000 and try to connect. You will be able to connect. It does not matter whether g.dmt/adsl2+.

Did you download the PDF manual
http://mtnlmumbai.in/triband/htm/utstar_wireless_II.pdf
and follow exactly what is given there ( except for vpi/vci 035 id pw for bsnl same as reported by you )
Check/change MSS MTU values also. as reported by you.
[color="RED"TCP MTU Option : TCP MTU(0:default) 1500 bytes [/color]1452

3-II) Type TCP MSS : 1360 Bytes
Type TCP MTU : 1492 Bytes
Click on Save. etc

8.8.8.8. and 208.67.220 220 as DNS

2.Copy/Paste data here.
Procedure
START run type cmd
New window
type ipconfig /all

3. Have you created a LAN network in your computer ?

thanks for the help guys! today i got a bsnl engineer to look into the problem! he changed a few things and now its all back to normal!

thanks all of you!!!

You guys are awesome!!!

Congrats.
Now go to Management Menu and BACKUP
current settings of your modem to say C:/My Documents/ modem settings working.
2.
When some one does some changes in your modem, you should carefully observe the steps and settings.

Congrats. As mentioned above, take a back up of present settings for future use.